Halton Housing Trust is committed to enabling customers to become directly involved in the management of their homes, and in determining the existing and future shape of services they receive. 

The Trust recognises that not all customers will wish to be involved in the same way.  Some customers will want to be informed only, others will want to be consulted, while some may want to be actively involved in the decision-making process. The Trust respects all of these views and it will be for you to decide your how you want to get involved.

We need your help so that we can make sure that the services we provide are efficient, effective and meet customers' needs. Experience shows that involving you can be vital in helping to improve services.

Below are our customer related publications: