We believe our customers have a vital role to play in managing their homes, neighbourhoods, communities and in shaping our services, both now and in the future.

We aim to put our customers at the heart of what we do, working together closely to ensure we deliver high quality services and always look to improve.

Feedback from our customers, from comments, complaints and compliments helps us make sure the services we provide are efficient, effective, meet customers' needs and our own high standards.

If you would like to find out how to enquire, complain or compliment on any aspect of our services please click here or to work with us and get involved please click here.

We have a range of leaflets and publications, available on-line and in all of our offices, providing information for our customers on our services, support and standards. To find out more please click here