Halton Housing Trust has started the New Year with a bang by launching its new Corporate Plan.
The document sets the direction for the Trust over the next four years 2009 to 2012. The Trust predicts this will be an exciting new phase in its development as a housing provider in the region.
The Trust already has a strong track record of delivery. Services to customers have been transformed, the organisational culture has radically changed, the Decent Homes investment programme is due to be delivered 15 months ahead of schedule in December 2009 and the landlord has delivered against the vast majority of the 100 pledges made to customers at transfer.
The Corporate Plan sets out four new “Trust Themes”, which will set the direction for future growth, development and success, and how the Trust will be measured against these. The four Themes are:
- Customer culture
- Inclusive and open
- Right thing, right place
- Making the best use
The document has been produced in full consultation with customers, stakeholders and staff. Copies have been made widely available, including to all its 6,120 customers and key stakeholders.
Nick Atkin, Chief Executive of Halton Housing Trust, said: “We have achieved a great deal in a very short period of time. To coincide with our third anniversary the time was right to review the way forward.
“It is thanks to the contributions and ongoing support of our colleagues, customers and stakeholders that we are able to identify the way forward for the Trust with such clarity.
“We look forward to delivering the priorities highlighted in our Corporate Plan. The next phase includes extensive work with our staff and drop in sessions for our customers and stakeholders to ensure we can collectively all help play our part in its delivery.”
Click on the links to access the of the full and summary versions of the Corporate Plan.