Ending your Tenancy

If you wish to end your tenancy with us, you must normally give us 28 days written notice.

You will need to complete, sign and return a relinquishment form to your local area Housing Office. The form is available to download here  or they are available within your local area Housing Office.

If you need any assistance or advice please contact a member of our team – we’re here to help.

Before you leave we will need to inspect your property

We will advise you if there is any damage to your home that will need to be put right before you leave.   

If you have made alterations to your home without our permission, you will need to return it to how it was originally before you leave. If we have to do the work once you have moved out we will recharge you for the costs of making the changes. It’s important that your property is left in a good condition when you leave.  The Trust will reward customers who meet all of the criteria listed below with £100 once your Housing Officer is satisfied.

What you need to do before you leave

  Before leaving you should make sure that:

·        Your home is left in a clean and tidy state, with no damage

·        No belongings (including furniture, curtains, carpets, laminate flooring, light fittings) or rubbish are left in the house or garden, including lofts and outbuildings

·        You have told the utility companies (gas, water, electric) you are moving

·        You have advised Halton Borough Council’s Council Tax/Housing Benefit team of your move and of your forwarding address

·        You have arranged with the Post Office to have your mail redirected

·        You have cleared your rent account with us

·        Your property must be empty and no one living there

·        Provide us with your forwarding address 


Handing in the Keys

Keys for your home can be handed in to any area housing office by 12.00 noon on the final Monday of your notice period.  If you don’t hand them in you may be charged a further week’s rent.

Please return all the keys to your home or we will have to change the locks and the cost will be charged to you.

 Recharges

Unfortunately if any damage that has been caused to your property, any rubbish or unwanted belongings left behind, or any unapproved alterations made to your home we will need to recharge the costs to you. These will need to be paid in full before you can leave the property.

If you would like further information on recharges please click here to view and download our Recharge Policy.