We are committed to providing quality homes, quality services and quality communities for all of our customers.

We are currently half way through completing a £129 million improvement programme for our homes and neighbourhoods. This major investment will make a real difference to our customers' lives.

In our first four years we invested £85 million improving our homes, making them warmer, safer and more secure – and delivered the programme 14 months ahead of our target, installing:

·       4,000 Kitchens

·       3,000 Bathrooms

·       2,500 Boilers

·       27,000 Double Glazed Windows

·       Loft insulation to 5,000 homes

We have also made sure that all homes that need it have central heating.

We have now started to invest £44 million, between April 2011 to March 2016, to complete:

·       1,000 Kitchen replacements

·       1,000 Bathrooms replacements

·       1,500 Boiler replacements

·       1,200 Electrical rewires