Halton Housing Trust has signed up to the Respect Standard for Housing Management and is committed to delivering good quality services to tackle anti-social behaviour and create a culture of respect.

The Respect Standard is part of the Governments initiative to improve respect within society with the Trust working with Customers the wider community Police and Council and other organisations to develop respect to all from all.

The Trust will work with its customers, the community, the police and other organisations to help protect communities from Anti-social Behaviour (ASB) when it starts and to put measures in place to stop it in the first place

The Respect Standard has 6 key obligations for the Trust to meet

Accountability Leadership and Commitment

• Making a public commitment to the community and being open and honest about our actions
• Ensuring that all within the Trust understand the importance of tackling ASB and promoting positive behaviour
• Working in partnership with Police and other agencies to make a positive local difference

Empowering and Reassuring Residents

• Regular communication with customers and the community on service provided
• Involving the community in action to resolve ASB and promote good behaviour including our estate walkabouts
• Celebrating and rewarding positive community action

Prevention and early intervention

• Taking early action to tackle ASB which gives clear warnings of strong action to follow
• A local presence in the community with Housing Officers and Police Community Support Workers on the Patch

Support for Customers

• Making it easy to report complaints and providing on going support to customers

Protecting communities through swift enforcement

• Using all the tools available to tackle ASB including legal action

Support to tackle the causes of ASB

• Support to customers so they change their behaviour
• Work with all relevant agencies to help with this support

Through these actions the Trust is committed to work in partnership to make Halton a safer place to live

More details on respect can be found at www.respect.gov.uk