You can contact us:
- Customer App
- Through Live Chat
- Email :
- HHT Community – Virgin channel 233
- At our self-serve kiosks in our Runcorn & Widnes offices 9am-5pm Monday-Friday
- By appointment
- Calling our Customer Services team on 0303-333-0101 (prices dependent on provider)
Head Office – Runcorn
Halton Housing Trust
Green Wood Drive
Talk to the Trust
A vital part of making sure our services meet the requirements of our customers is by listening to what you think.
We welcome your views and comments – whether positive or negative as your feedback will help us to improve and provide better services. If you would like to make a complaint or compliment us you can do so by contacting us using the ways above. For details of the compliments and complaints process please read the leaflet below.