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Information for customers about Coronavirus (COVID-19)

Halton Housing is still ‘open’ and we're still here to support you whilst working hard to maintain essential services.

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Those 18-21 years old now eligible for UC Housing costs

Worried about paying your rent and money due to Coronavirus?

We have put together some useful help and support if you are experiencing problems paying your rent and worrying about money due to Coronavirus.

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Help & Support for you

Need help to manage your home? Here you will find a range of tools, tips and guidance on every aspect of your home and tenancy

Related News

Stay up to date with all the latest Halton Housing news here!

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Halton News

Govern our future: Could you be our new Board...

30th March 2020

We’re looking for a new Board Member to help oversee the delivery of our ambitious plans. To complement our existing high performing team to support delivery of our future plans, in line with our commitment to refresh our Board on a regular basis, an opportunity has arisen for a new Board member to join us. […]

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Halton News

Social Distancing – Are you doing it?

30th March 2020

We know that many of our customers are already actively following the government’s guidelines around social distancing during the Coronavirus outbreak.  However, as a responsible landlord, we must reinforce the message and urge all our customers to stay at home and away from others, as per the government’s rules on social distancing. We have received a significant number of calls from customers informing us that they are seeing people breaking social distancing rules. Whilst we as an organisation have […]

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Halton News

Reach magazine is back!

16th March 2020

We’re delighted to bring you the first edition of our new-look Reach magazine. Reach is a great way for you to find out more about what we have been up to in your community so you can see how we are fulfilling our vision of “improving people’s lives”. The magazine will be distributed to all […]

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corona virus
Halton News

Information for customers about Coronavirus (...

11th March 2020

Update: 31 March 2020 Services Update: We’ve summarised the status of our services in a handy graphic which we will update regularly. Frequently Asked Questions: Don’t forget, our Coronavirus FAQs are being updated daily, so be sure to have a look for the very latest information and advice. Coronavirus related scams We are aware of several Coronavirus […]

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colleagues from our customer team have completed CIH qualifications
Halton News

Four colleagues on another level altogether

18th February 2020

Four colleagues from our Customer Team are celebrating after completing their Chartered Institute of Housing (CIH) level 4 qualification.   The CIH is the professional body for the housing sector. A registered charity with a Royal Charter, the Institute provides opportunities for learning and improving, and champions housing in order to influence and improve housing policy and practice.   Senior […]

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Halton Housing Customer Engagement Team with Keiron Gordon of Keep Widnes Tidy
Halton News

Funding boost for ‘Keep Widnes Tidy’

14th February 2020

We have provided a funding boost for ‘Keep Widnes Tidy’, a voluntary litter picking group in Widnes. The new funding from our Helping Hands initiative will enable the group to purchase new equipment, allowing more people to get involved in its activities.  The Helping Hands initiative makes available funding, skills, materials and resources to community projects and groups which benefit the Borough.  Keep Widnes Tidy […]

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Blog

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Dealing with Bereavement
Blog

Our Promise to our Customers during Coronavir...

2nd April 2020

Along with many other social landlords across the UK, during the Coronavirus pandemic, we are striving to keep residents safe and supported in their homes, keeping vital services running, and helping communities to respond.  Over the past few weeks, housing associations have been stepping up and doing huge amounts to support residents and staff and […]

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mobility scooter charging
Blog

Keeping scooters safe from fire

27th January 2020

The UK is one of the fastest-growing markets for mobility scooters in Europe. There are an estimated 300,000 in use and this is set to rise as we cater for an ageing population. TV series such as ‘Benidorm’ have helped fuel their popularity, with many companies capitalising and making them more affordable than ever before. […]

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Blog

Surviving January…a New year…a new financ...

17th January 2020

With Christmas fast becoming a distant memory, the first few months of the New Year can be a struggle. Many of us are paid earlier in December, making January feel like a looong month. According to the Money Advice Service, the number of people looking for debt advice is expected to surge over the next […]

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Blog

…May your days be merry and bright (but...

19th December 2019

…May your days be merry and bright (but safe too!)We want to make sure our customers’ homes stay safe this Christmas, so please take a few minutes to read these Christmas home safety tips – to make sure a preventable accident doesn’t take the fun out of your celebrations! We will spend hours choosing the […]

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