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We're resuming "new normal" services from Monday 1st June

We are complying fully with the government’s guidance on managing the risk of COVID-19 and the safety of our customers and staff remains our number one priority.

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Need help to manage your home? Here you will find a range of tools, tips and guidance on every aspect of your home and tenancy

Related News

Stay up to date with all the latest Halton Housing news here!

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food on shelves in food bank
Halton News

Halton Housing donates £5,000 to Halton food...

14th May 2020

Halton Housing has proudly made a £5,000 donation to food banks in Halton, with the money being split equally between Widnes and Runcorn. The donation is part of Halton Housing’s backing of the national housing sector’s food bank campaign, ‘More than homes’. The #HousingUK #SocialHousing sector is working together to give something back to the […]

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Halton News

Improving people’s lives during Coronavirus

24th April 2020

Colleagues from across Halton Housing are working hard to maintain essential services and support our customers who need us most during the Coronavirus crisis, bringing our vision of improving people’s lives to life. We are undertaking activities to ensure local people are getting the help, support, and advice they need. Over the past few weeks, […]

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Halton News

We’re looking for new members to join our i...

22nd April 2020

We’re looking for new members to join our independent customer Scrutiny Panel. Sitting underneath our Board, the panel are responsible for picking service areas of Halton Housing they wish to scrutinise, with the view to making recommendations for improvement – helping ensure we are offering the best services we can to our customers. Alongside meeting […]

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Halton News

Govern our future: Could you be our new Board...

30th March 2020

We’re looking for a new Board Member to help oversee the delivery of our ambitious plans. To complement our existing high performing team to support delivery of our future plans, in line with our commitment to refresh our Board on a regular basis, an opportunity has arisen for a new Board member to join us. […]

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Halton News

Social Distancing – Are you doing it?

30th March 2020

We know that many of our customers are already actively following the government’s guidelines around social distancing during the Coronavirus outbreak.  However, as a responsible landlord, we must reinforce the message and urge all our customers to stay at home and away from others, as per the government’s rules on social distancing. We have received a significant number of calls from customers informing us that they are seeing people breaking social distancing rules. We consider that a […]

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Halton News

Reach magazine is back!

16th March 2020

We’re delighted to bring you the first edition of our new-look Reach magazine. Reach is a great way for you to find out more about what we have been up to in your community so you can see how we are fulfilling our vision of “improving people’s lives”. The magazine will be distributed to all […]

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Blog

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Waterfront View new build homes
Blog

Keeping new homes on track in a new normal wo...

12th May 2020

It’s the eighth week of Lockdown and considering that it’s a relatively short period of time, what a massive shift there has been in both our personal and work lives! So, what has been the impact on our ambition to continue to develop new homes? The initial three week period was very strange as all […]

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Blog

Agile put to the test

21st April 2020

Working from home is now the new norm for many workers across the country. The pace at which Coronavirus has accelerated this new norm could be the largest mass exercise in remote working in corporate history, according to the Daily Telegraph. If organisations had roadmaps to become fully flexible and agile over the next two […]

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Dealing with Bereavement
Blog

Our Promise to our Customers during Coronavir...

2nd April 2020

Along with many other social landlords across the UK, during the Coronavirus pandemic, we are striving to keep residents safe and supported in their homes, keeping vital services running, and helping communities to respond.  Over the past few weeks, housing associations have been stepping up and doing huge amounts to support residents and staff and […]

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mobility scooter charging
Blog

Keeping scooters safe from fire

27th January 2020

The UK is one of the fastest-growing markets for mobility scooters in Europe. There are an estimated 300,000 in use and this is set to rise as we cater for an ageing population. TV series such as ‘Benidorm’ have helped fuel their popularity, with many companies capitalising and making them more affordable than ever before. […]

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Blog

Surviving January…a New year…a new financ...

17th January 2020

With Christmas fast becoming a distant memory, the first few months of the New Year can be a struggle. Many of us are paid earlier in December, making January feel like a looong month. According to the Money Advice Service, the number of people looking for debt advice is expected to surge over the next […]

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Blog

…May your days be merry and bright (but...

19th December 2019

…May your days be merry and bright (but safe too!)We want to make sure our customers’ homes stay safe this Christmas, so please take a few minutes to read these Christmas home safety tips – to make sure a preventable accident doesn’t take the fun out of your celebrations! We will spend hours choosing the […]

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