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Halton News

New Repairs Forum launched and is looking for...

11th January 2021

Repairs is one area of our work that gets lots of customers talking!  So, why not share your opinions and suggestions at our newly formed Repairs Forum?  Working alongside members of our Homes Team, the forum has been set up to allow customers to directly share their thoughts, opinions and ideas on our repairs and […]

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halton housing colleagues completing CIH qualifications
Halton News

2020 Gender Pay Gap Review

21st December 2020

We have published our gender pay gap review for 2020, for the third year, in line with the Government’s Gender Pay Gap regulations introduced in April 2017. Highlights in 2020 include increasing our positive mean pay gap in favour of females from 1% in 2019 to 5.7%. In addition, Debbie Trust-Dickinson was appointed to our […]

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Halton News

Our 2020 Highlights

18th December 2020

Here’s our Halton Housing 2020 highlights of the year – showcasing some brilliant examples of partnership working, development progress, job opportunities, first-class service delivery, support for customers and really putting our corporate vision of improving people’s lives, into action. Well done and huge thanks to all colleagues who have contributed to our success this year! […]

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Halton News

Christmas and New Year Hours and Services

17th December 2020

We will close our normal telephone line and Live Chat for Christmas and New Year at 5:00pm on Wednesday 23rd December and will re-open on Monday 4th January 2021 at 9:00am (10:00am for Live Chat). If you have any type of general enquiry, want to check your rent balance, log a non-urgent repair or make […]

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Rachael walker received a £500 bursary to buy a laptop to continue her college studies
Halton News

Bursary helps Rachael buy new laptop for coll...

16th December 2020

A customer has been successful in obtaining a £500 bursary from the Northern Housing Consortium to help towards the cost of a new laptop. Rachael Jones, 35, from Widnes is studying to become an electrician at college. When the Covid-19 pandemic hit back in March, schools, colleagues and universities closed their doors and switched to […]

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Halton News

Could you help test our new website?

7th December 2020

We’re looking for customers who would be willing to help test our new website which will be launching in Spring 2021! As a valued customer we want to make sure that the new website is appealing, easy to use, and has all the information you need.   Could you spare an hour of your time to […]

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Blog

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Blog

Looking to the clouds for technology innovati...

11th January 2021

Halton Housing has long been recognised as being early adopters of digital services in the housing sector.  In the seven years since the original Digital First programme that put services directly into the hands of customers, we have made several big steps in how we deliver our services. We have gone on the journey from […]

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Blog

…May your days be merry and bright (but...

16th December 2020

…May your days be merry and bright (but safe too!). Christmas will be very different this year. But we still want to make sure our customers’ homes stay safe this Christmas, so please take a few minutes to read these Christmas home safety tips – to make sure a preventable accident doesn’t take the fun […]

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Blog

Time flies when you’re having fun …

20th November 2020

I celebrated 15 years at Halton Housing on 1st November 2020.  Now some of you may be thinking that it must be boring having been at the same company for all that time.  I can honestly say that I can probably count on one hand the number of days when I haven’t enjoyed my job and […]

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Blog

Leadership Matters

13th November 2020

World and national events over the past 12 months have shown that Leadership Matters now more than ever.  In any organisation, Leadership Matters. At Halton Housing (HH) we believe Leadership Matters.  It matters because people want to be well-led.  ‘Well-led’ by example, and not just in words. We have taken the time to listen and […]

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Blog

Let’s retire the term ‘extra care’

4th November 2020

Let’s retire the term ‘extra care’ was first published by Inside Housing on 23/10/2020.  There’s no denying that the coronavirus pandemic has changed a lot of things. Not only will it affect the way organisations and housing providers plan in the future, it has also been a time for many to take stock and review […]

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Blog

Meet Lisa, our Neighbourhood Safety Officer

16th October 2020

About you: I have worked in housing for 8 years. I love my cooking and music, especially live performances. My past interests included Taekwondo and art. Tell us about about job My role involves investigating and managing serious anti-social behaviour (ASB). I liaise with other service areas within the organisation and external agencies to assist […]

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Need help to manage your home? Here you will find a range of tools, tips and guidance on every aspect of your home and tenancy

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