Search the Halton Housing Website

Can’t find what you’re 
looking for?

Filter your search results by visiting our help and support page.

Help & Support
My Tenancy
Menu

Could your family benefit from a slow cooker?

As part of our commitment to improving people’s lives, we are gifting 100 slow cooker kits to our customers with school-age children who receive funded school meals during term time.

Find out more

Related News

Stay up to date with all the latest Halton Housing news here!

Read More News
gas boiler check as part of annual gas servicing
Halton News

100% compliance for Gas Checks!

11th August 2020

We would like to thank customers for helping us achieve 100% compliance for gas safety checks (as at 5th August 2020). Gas regulations mean we have to check all homes once a year. Despite coronavirus and lockdown restrictions, we still had a legal requirement to complete essential safety checks such as gas servicing. By working […]

find out more
Halton News

Garden competition 2020 winners announced

10th August 2020

The 2020 Garden Competition has brought with it another beautiful selection of gardens! From colourful pot plants to blossoming back gardens, it is wonderful to see what our customers make of their outside space. For those lucky enough to have a garden, the lovely weather during lockdown has given us the opportunity to spend more […]

find out more
Jacqui has transformed her garden during the coronavirus lockdown period
Halton News

Jacqui develops a lockdown love affair for ga...

5th August 2020

With everybody staying at home during the lockdown, we looked at ways to occupy our time and with the weather being so favourable in March and April, many of us spent a lot of our time in any outside space we have. Jacqui, 50, who lives in Halebank, found a passion for gardening that she […]

find out more
Halton News

New fleet of vans hits the road

30th July 2020

Our Homes Team has started to take delivery of a refreshed new van fleet. The first phase of the new fleet of Ford Transit vans have started to hit the road with delivery expected to be complete by mid-August for the standard vans. Our old fleet of vans reached the end of their life cycle […]

find out more
Halton News

Funding support for cancer support group

21st July 2020

We have made a generous donation of £3,055.06 to Widnes & Runcorn Cancer Support Group through our Helping Hands initiative. The independent group provides emotional and psychological support for local people who have been affected by cancer. They offer a range of services which provide time, space and various interventions to alleviate the impact and […]

find out more
Halton News

Halton Housing launches apprenticeship recrui...

17th July 2020

Applications for our new apprenticeships have now closed. Thank you to everyone who applied. The search is on to find quality apprentices. We are thrilled to announce four fantastic new apprenticeship opportunities at Halton Housing! As one of the borough’s largest employers, providing local employment and improving people’s lives, we place immense value in investing […]

find out more

Blog

Stay up to date with all the latest Halton Housing blog here

Read More
Blog

First time buyers are key to the economic rec...

25th June 2020

We are in late June 2020, firstly “where has this year gone”? What a year 2020 has been already. It feels like a lifetime ago we were prepping for Brexit. Then, along came the next major issue, seemingly out of nowhere, COVID-19. With that ensued panic buying, lockdown, furloughing and now trying to make sense […]

find out more
Blog

Reflecting on my first 12 months at Halton Ho...

25th June 2020

On 1st July 2019 I took over as Group Chief Executive at Halton Housing. Now the first 12 months have passed, it seems like a good time to look back on my first year in the role and reflect on the highlights. My first reaction when reminded that I have indeed been in the role […]

find out more
Waterfront View new build homes
Blog

Keeping new homes on track in a new normal wo...

12th May 2020

It’s the eighth week of Lockdown and considering that it’s a relatively short period of time, what a massive shift there has been in both our personal and work lives! So, what has been the impact on our ambition to continue to develop new homes? The initial three week period was very strange as all […]

find out more
Blog

Agile put to the test

21st April 2020

Working from home is now the new norm for many workers across the country. The pace at which Coronavirus has accelerated this new norm could be the largest mass exercise in remote working in corporate history, according to the Daily Telegraph. If organisations had roadmaps to become fully flexible and agile over the next two […]

find out more
Dealing with Bereavement
Blog

Our Promise to our Customers during Coronavir...

2nd April 2020

Along with many other social landlords across the UK, during the Coronavirus pandemic, we are striving to keep residents safe and supported in their homes, keeping vital services running, and helping communities to respond.  Over the past few weeks, housing associations have been stepping up and doing huge amounts to support residents and staff and […]

find out more
mobility scooter charging
Blog

Keeping scooters safe from fire

27th January 2020

The UK is one of the fastest-growing markets for mobility scooters in Europe. There are an estimated 300,000 in use and this is set to rise as we cater for an ageing population. TV series such as ‘Benidorm’ have helped fuel their popularity, with many companies capitalising and making them more affordable than ever before. […]

find out more

Help & Support for you

Need help to manage your home? Here you will find a range of tools, tips and guidance on every aspect of your home and tenancy

accessibilityalert align-leftanti_socialinfo-Asset 3 arrow_down_thicker_no_fillarrow_down_white arrow_down_whitearrow_downarrow_leftarrow_rightarrow_up_accordion arrow_up_tail article Untitled-1info-Asset 4 tenancycalendar calendarcameracard clockcollaborationcomment computerAsset 4 cross_arrows crosscurves document down_arrowdownload-2duohouseAsset 2emote_1 emote_2 emote_3 emote_4 emote_5 figured_arrowsUntitled-2flaggradient_briefcase info-Asset 5 helphh Untitled-2Untitled-3house_helpicon_additional_incomeicon_alcoholicon_benefitsicon_bettingicon_car_insuranceicon_child_benefitsicon_childcareAsset 1 icon_clothingicon_council_taxAsset 4 icon_electricityicon_gasicon_groceryicon_gymAsset 5 icon_home_insuranceicon_iAsset 3 icon_petrolAsset 1 icon_renticon_takeawaysicon_total_incomeicon_travel_feesicon_tvWage after Taxicon_waterinnovative_stacked innovative key_features keyholderleft_arrowinfo-Asset 5 Group 2Created with Sketch. ShapeCreated with Sketch. LineCreated with Sketch. live_chatUntitled-3 megaphonemessagemouse new_homes partnership_stacked partnership pause Page 1Created with Sketch. pen info-Asset 9 percentagepersontickpet_iconinfo-Asset 6 pin plant_iconplay Asset 2 info-Asset 7 promises_stacked promises property_overview qualrespect_stacked respect right_arrow_whiteright_arrowsearch Untitled-3slider_next slider_prev smileyFacebook Google Plus Instagram social_linkedin Pinterest Twitter YouTube socialUntitled-3square_triangle Untitled-3info-Asset 8 triangle-left Untitled-2 wifi-glyph-24