Halton Housing have received reports of illegal door to door callers touting for business in the Widnes area. The callers are claiming to be able to provide people with compensation for outstanding repairs in their households. This activity is highly illegal, and a form of malpractice by any legal advice provider.
Halton Housing will never send anybody to your door who is not from the organisation. If you do receive any door to door callers who you believe to be suspicious, it is important you report this as soon as possible to Halton Housing so they can investigate this behaviour. Halton Housing have provided the following guidelines to help you identify bogus callers, and when you need to get in touch with Halton Housing to report this. If anybody calls at your home asking questions regarding:
And cannot upon request immediately provide you with Halton Housing identification, you should report this occurrence to Halton Housing immediately. You can report this behaviour to Halton Housing via: the customer app, private message on their Facebook page, live chat on their website or by calling 0303 333 0101.
Halton Housing will carry out any repairs they are responsible for in their customers’ homes in accordance with their Tenancy Agreements. The best way to report outstanding repairs, or raise a request for repairs is to contact Halton Housing directly. The best way to contact Halton Housing regarding repairs is via the customer app, which if you don’t already have you can download quickly and easily by clicking here.
The customer app not only lets you report repairs, but will allow you to establish a convenient time for your repair to take place, and will generate a text message or email (dependant on your preferred method of communication) when your repair has been received and scheduled by Halton Housing.
Other methods of getting in touch with Halton Housing regarding repairs include: private messaging Halton Housing on Facebook, visiting the Halton Housing website to live chat with a customer service advisor, or by calling 0303 333 0101.
Stay up to date with all the latest Halton Housing news here!
We would like to thank customers for helping us achieve 100% compliance for gas safety checks (as at 5th August 2020). Gas regulations mean we have to check all homes once a year. Despite coronavirus
2 Mins
The 2020 Garden Competition has brought with it another beautiful selection of gardens! From colourful pot plants to blossoming back gardens, it is wonderful to see what our customers make of their ou
4 Mins
With everybody staying at home during the lockdown, we looked at ways to occupy our time and with the weather being so favourable in March and April, many of us spent a lot of our time in any outside
5 Mins
Our Homes Team has started to take delivery of a refreshed new van fleet. The first phase of the new fleet of Ford Transit vans have started to hit the road with delivery expected to be complete by mi
2 Mins
Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!
Copyright Halton Housing 2020 | A charitable housing association registered under the Co-operative and Community Benefit Societies Act 2014 | Website design and development by Clicky
Community Benefit Society Registration number: 7744
Privacy Notice | Sitemap
