We will close our normal telephone line, Live Chat and customer reception at Waterfront Point for Christmas and New year at 12pm on Tuesday 24th December and will re-open on Thursday 2nd January at 9.00am.
If you have any type of general enquiry, want to check your rent balance, log a non-urgent repair or make a payment, you can use our App or Customer Portal. We aim to respond within 3 working days of our first working day.
If you need to contact us to report an emergency repair or to make a rent payment, please call: 0303 333 0101, our emergency line is open 24/7.
We would like to take this opportunity to wish all of our customers a Merry Christmas and a Happy New Year!