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debbie trust-dickinson and paul croston

Halton Housing makes two senior appointments

29th June 2020

3 minutes

We have made two senior appointments to our executive and leadership teams.

Debbie Trust-Dickinson has been appointed Chief Transformation Officer (CTO) and Paul Croston will take up the position of Director of Technology, Digital and Data.

The appointments have been made as we embark on an ambitious change programme, and as we seek to more closely align leadership responsibilities with the key themes in our OD3 strategy.

Debbie Trust-Dickson

Debbie has been with Halton Housing on an interim basis since January 2020 and went on to secure the role of Chief Transformation Officer on a permanent basis.

Debbie has significant experience in programme and project management, leading transformational change and managing frontline services from previous director roles in a number of sectors. She will oversee the next iteration of our digital offer, creating the IT infrastructure required to support the future needs of the business, developing and strengthening brand and reputation, and driving the organisation’s people strategy with a focus on leadership, talent, wellbeing and culture.

Paul is an experienced IT Director with over 20 years’ experience in leading and sponsoring technology projects and teams to drive transformation, delivering growth and profitability whilst controlling costs. More recently he worked in outsourced marketing services delivering technology to some of the best-known UK high street and global brands. He will help build on our strong reputation for being at the forefront of digital and innovation, leading on the delivery of a refreshed IT strategy focussing on ensuring core systems are fit for the future, optimising the digital experience for customers and colleagues, managing data as a strategic asset and enabling intelligence-led decision making and a pre-emptive service model.

Debbie Trust-Dickinson said: “I am delighted to be staying at Halton Housing as Chief Transformation Officer, and playing a pivotal role in our ambitious ‘Driving our Future’ change programme. Halton Housing is such a fantastic organisation and I’m looking forward to building on our reputation for innovation, creativity and for making a positive difference to people’s lives.”

Paul Croston said: “I’m thrilled to be joining Halton Housing at an exciting time as it looks to move to the next phase of what appears to be already an incredibly strong technology offering. I’m looking forward to joining, making a contribution to the growth of the business and learning all about what makes Halton Housing a great organisation.”

Liz Haworth, Group Chief Executive at Halton Housing said: “We’re delighted to have Debbie and Paul on board. Both will provide strategic leadership in the area of transformation and business change including technology, digital and data, HR and OD, and brand and reputation, ensuring we deliver on these programmes effectively.”

Debbie will start her new role immediately with Paul officially starting his new role on Monday 13th July.

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