Search the Halton Housing Website

Can’t find what you’re 
looking for?

Filter your search results by visiting our help and support page.

Help & Support
My Tenancy
Menu
gas boiler check as part of annual gas servicing

100% compliance for Gas Checks!

11th August 2020
READING TIME:

2 minutes

We would like to thank customers for helping us achieve 100% compliance for gas safety checks (as at 5th August 2020).

Gas regulations mean we have to check all homes once a year. Despite coronavirus and lockdown restrictions, we still had a legal requirement to complete essential safety checks such as gas servicing.

By working closely with customers, taking into account their circumstances and being flexible on the date of the service, but also making clear that it still needs to be undertaken to ensure customer safety and we meet our legal obligation, we have ensured checks are carried out. This has included our Legal Team working with some customers who are shielding to delay gas servicing until after 2nd August, post government’s shielding date.

Scott Murray, Director of Homes at Halton Housing said: “This is a huge achievement that has been accomplished during really challenging times. We have seen so many examples of colleagues living and breathing our behaviours, going above and beyond.

“I would also like to express a massive thank you to customers for their cooperation and support. We know this is a worrying time but keeping customers safe is our top priority. We have all been spending more time at home so it’s essential that gas appliances are working safely, and customers are not at risk.”

Jon Blackwell, Head of Repairs & Maintenance added: “As a relative newcomer to Halton Housing, I have been very impressed with the can-do attitude of the team and the tenacity and teamwork shown in reaching this goal. Well done to our colleagues but a special thank you to our customers.”

The achievement comes with Gas Safety Week 2020 just around the corner which we will be celebrating. Now in its 10th year, the week taking place from 14 – 20 September – coordinated by Gas Safe Register – provides a platform for the gas industry, consumer organisations and individuals to focus on the importance of gas safety.

Halton Housing encourages all customers to allow us access to their homes to carry out this vital check. Despite coronavirus, courts still allow for legal action in cases of customers not allowing access. Our aim is always to cooperate with customers and legal proceedings is always a last resort. 

Related News

Stay up to date with all the latest Halton Housing news here!

Follow us on Social Media #HaltonHousing

Manage Your Tenancy 24 Hours a Day, at the Click of a Button by Downloading Our Customer App.

Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!

accessibilityalert align-leftanti_socialinfo-Asset 3 arrow_down_thicker_no_fillarrow_down_white arrow_down_whitearrow_downarrow_leftarrow_rightarrow_up_accordion arrow_up_tail article Untitled-1info-Asset 4 tenancycalendar calendarcameracard clockcollaborationcomment computerAsset 4 cross_arrows crosscurves document down_arrowdownload-2duohouseAsset 2emote_1 emote_2 emote_3 emote_4 emote_5 figured_arrowsUntitled-2flaggradient_briefcase info-Asset 5 helphh Untitled-2Untitled-3house_helpicon_additional_incomeicon_alcoholicon_benefitsicon_bettingicon_car_insuranceicon_child_benefitsicon_childcareAsset 1 icon_clothingicon_council_taxAsset 4 icon_electricityicon_gasicon_groceryicon_gymAsset 5 icon_home_insuranceicon_iAsset 3 icon_petrolAsset 1 icon_renticon_takeawaysicon_total_incomeicon_travel_feesicon_tvWage after Taxicon_waterinnovative_stacked innovative key_features keyholderleft_arrowinfo-Asset 5 Group 2Created with Sketch. ShapeCreated with Sketch. LineCreated with Sketch. live_chatUntitled-3 megaphonemessagemouse new_homes partnership_stacked partnership pause Page 1Created with Sketch. pen info-Asset 9 percentagepersontickpet_iconinfo-Asset 6 pin plant_iconplay Asset 2 info-Asset 7 promises_stacked promises property_overview qualrespect_stacked respect right_arrow_whiteright_arrowsearch Untitled-3slider_next slider_prev smileyFacebook Google Plus Instagram social_linkedin Pinterest Twitter YouTube socialUntitled-3square_triangle Untitled-3info-Asset 8 triangle-left Untitled-2 wifi-glyph-24
Live Chat