We would like to raise awareness of the potentially damaging effects of filter shower heads when used with electric showers, similar to the type pictured below.
Our Homes Team have responded to a number of repairs calls at customers’ homes recently regarding broken showers. Upon investigation, the cause appears to be this type of shower head.
Whilst shower heads of this type offer some water saving and filter capabilities, they also cause a potentially damaging effect when used with electric showers, which is the type of showers that the majority of our homes are fitted with.
We want to remind customers that these type of shower heads are NOT suitable for electric showers. This is because it makes the shower work harder to force the water through the stones, potentially damaging the parts inside.
Mira and Triton showers, brands which we fit in our homes, deem the warranty to be voided if one of their showers breaks and a user is found to be using a filter-style shower head.
Customers are reminded to check that any new shower head replacement is suitable for use with an electric shower. Customers may also be liable for rechargeable costs for a replacement shower unit if found to be using this type of shower head.
If you have a faulty shower head, we can provide you with a replacement. Simply log a new repair with us online or by calling 0303 333 0101.
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