May, 2019
OD3 is our new corporate strategy. OD3 helps us stay focused on growing and developing our organisation, it also helps us make sure our customers stays at the heart of everything we do.
We offer homes but we think it goes deeper. Upon signing a tenancy agreement with Halton Housing a new customer has access to a variety of services and amenities that other landlords do not offer. We want to improve people’s lives and believe a good home is key to this.
Our DirectionOur employees range from maintenance technicians ensuring your homes are heated, welfare officers who can guide you through benefit changes, housing options who match homes to your needs as well as disruptors who research new technology we could use in your homes.
Neil McGrath joined Halton Housing in 2005 and has been with us throughout all of our major transformations as a business. Neil's vision for Halton Housing's is to be a customer centric organisation, who genuinely improves the lives of our customers.
Including arrears brought forward from previous years


In September 2017 we moved to our new, purpose built home, Waterfront Point, Widnes. This was the culmination of years of planning to bring our entire operation under one roof to a space that allowed us to be us.
In many ways we have come so far from the early days of 2005 but in others the values have remained the same, transparent, open, honest, innovate and flexible. Whether it’s being the first housing association to handle complaints over Facebook or employee able to work from home to avoid traffic or drop children to school, Halton Housing is different.
Different because we want to be, to attract the best people to work with us and to deliver the best service for customers. Waterfront Point is significant in defining the type of organisation we are and strive to be, flexible, innovative and agile.
Follow our journey to see some of the milestones we have achieved along the way
OD3 is our new corporate strategy. OD3 helps us stay focused on growing and developing our organisation, it also helps us make sure our customers stays at the heart of everything we do.
Employees move to new purpose built home, Waterfront Point
Celebrating our first self-build project at Grange House, Runcorn
Halton launches Digital First, a programme dedicated to encourage customers to
transact online
Halton hands over its biggest development of 33 homes to date in Runcorn
Halton Housing welcomes new customers following transfer of 171 homes in Runcorn
Naughton Fields, a brand new £6million extra care development opens in
Widnes
Trust celebrates 5th anniversary
Move to offices at Daresbury Point, Runcorn
Moved to offices at Foundry Lane, Widnes
Halton Housing Trust is born, transferring 5,500 homes in stock transfer
from Halton Borough Council
The pages below offer more information on the way we work at Halton Housing, take some time to find out more.
We continue to invest in our homes to ensure our quality standard is maintained
Would you like to work at Halton Housing? Find out more here
Information on how we deliver over 80% of our customer transactions digitally
We have an extensive development programme and will soon begin building our 1000th home
We undertake a range of activities in our community and wider industry to continue the improving lives vision
Visiting Waterfront Point? Find the best way to get to us
Halton Housing is delighted to reveal its social value impact figures for 2018/2019. As well as ensuring that its homes are safe and secure, by working in partnership with local contractors, charities and social enterprises, Halton Housing plays an active part in the local community to ensure it has a strong social impact. There are […]
Halton Housing has achieved the highest regulatory judgment from the Regulator of Social Housing with a G1 for governance and V1 for financial viability. The judgement follows an In-depth assessment (IDA) which took place earlier this year.  The IDA considered Halton Housing’s strategy, structure, risk profile, governance, financial performance and value for money.  The intensive process involved scrutinising documental evidence, interviews with the Executive Team, Chair and observing a Board meeting. […]
A new arts and craft group has been formed in Widnes with the aim of becoming self-sustaining by selling the items it makes.  Residents at Barkla Fields, one of Halton Housing’s extra care schemes in Widnes, have been busy getting creative and crafty in a new arts and crafts group. Set up thanks to support and funding from Halton Housing, the new group have […]
This week is Volunteers’ Week (1-7 June) – a week to celebrate and say thank you for the fantastic contribution millions of volunteers make across the UK. We would like to use the week to say a massive thank you to all of our customers who volunteer their time at Halton Housing and the contribution […]
A textile craft and up-cycling social enterprise based in Runcorn is sewing its way to success after being awarded funding from Halton Housing. Sew Halton, a social enterprise that uses sewing, textile craft and up-cycling as a platform to build skills, reduce isolation and improve well-being, has been awarded over £800 from Halton Housing’s Helping […]
Halton residents have been attending afternoon tea sessions to mark Dementia Action Week 2019 at Halton Housing’s independent living schemes, Naughton Fields and Barkla Fields.    Dementia Action Week unites individuals, workplaces and the wider community to take action by initiating conversations to understand the condition and to improve the lives of people living with dementia.   Over 90 people attended, […]
Copyright Halton Housing 2019 | A charitable housing association registered under the Co-operative and Community Benefit Societies Act 2014 | Website design and development by Clicky
Community Benefit Society Registration number: 7744
Privacy Notice | Sitemap
