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Explore Our Home, WaterFront Point

We own and manage

Homes

in Runcorn and Widnes

Estate services
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Marketing and Communications Officer
Customer Engagement
Flats for rent in Widnes

Improving
 People’s Lives

We offer homes but we think it goes deeper. Upon signing a tenancy agreement with Halton Housing a new customer has access to a variety of services and amenities that other landlords do not offer. We want to improve people’s lives and believe a good home is key to this.

Our Direction

Improving people's lives

Our employees range from maintenance technicians ensuring your homes are heated, welfare officers who can guide you through benefit changes, housing options who match homes to your needs as well as disruptors who research new technology we could use in your homes.

We employ over

330

talented people

“After 13 years working at Halton Housing I have the enthusiasm and excitement of a new employee. We have kept change high on the agenda here which is challenging but the rewards have been fantastic”

NICK ATKIN, GROUP EXECUTIVE

Nick Atkin joined Halton at a pivotal time. The organisation was transitioning from a Council service to a stock transfer in 2005. Under Nick and guided by the Board and a dynamic Leadership Team Halton Housing has adapted and grown into the agile, innovative organisation it is today.

Income collected against rent debit

92.01% income collected, including arrears brought forward from previous years

We have a strong focus taken from our corporate strategy Our Direction OD2.0. Our arrears statistic is closely monitored along with our six key performance indicators by our Board and Leadership Team. 



MARCH
£50,000

£36,062

APRIL
£50,000

£16,263

MAY
£50,000

£10,000

Value for money gains 2016/2017

New homes constructed this year

Grant Funding secured to build 62 new homes

Explore Our Office

In September 2017 we moved to our new, purpose built home, Waterfront Point, Widnes. This was the culmination of years of planning to bring our entire operation under one roof to a space that allowed us to be us.

Our Office & Culture

In many ways we have come so far from the early days of 2005 but in others the values have remained the same, transparent, open, honest, innovate and flexible. Whether it’s being the first housing association to handle complaints over Facebook or employee able to work from home to avoid traffic or drop children to school, Halton Housing is different.

Different because we want to be, to attract the best people to work with us and to deliver the best service for customers. Waterfront Point is significant in defining the type of organisation we are and strive to be, flexible, innovative and agile.

Our History

Follow our journey to see some of the milestones we have achieved along the way

September, 2017

Employees move to new purpose built home, Waterfront Point

Grange House
November, 2016

Celebrating our first self-build project at Grange House, Runcorn

December, 2015

Halton Housing celebrates its 10th anniversary

customer app animation
July, 2014

Halton launches Digital First, a programme dedicated to encourage customers to
transact online

Property Pool Plus
April, 2014

Halton hands over its biggest development of 33 homes to date in Runcorn

March, 2013

Halton Housing welcomes new customers following transfer of 171 homes in Runcorn

Naughton Fields
November, 2012

Naughton Fields, a brand new £6million extra care development opens in
Widnes

March, 2011

First ever £1.3million development handed over, twelve two-bedroom
apartments and six bungalows in Widnes

December, 2010

Trust celebrates 5th anniversary

dp
April, 2008

Move to offices at Daresbury Point, Runcorn

April, 2007

Moved to offices at Foundry Lane, Widnes

December, 2005

Halton Housing Trust is born, transferring 5,500 homes in stock transfer
from Halton Borough Council

Quick Links

The pages below offer more information on the way we work at Halton Housing, take some time to find out more.

Latest News

Stay up to date with all the latest Halton Housing news here

Read More News
Halton News

Allotment to be transformed

15th October 2018

A new community allotment is set to be transformed thanks to local residents volunteering their time. The allotment, located off Grangeway in Runcorn, was created by Halton Housing, following the development of 40 affordable rent homes nearby. The space has now been handed over to four local residents who have signed up to volunteer their […]

find out more
Board Member Job
Halton News

OSUK (Open Door) Board Member vacancy

3rd October 2018

OSUK, otherwise known as Open Door are currently recruiting for a Board Member job role. OSUK (Open Door) are the commercial subsidiary of Halton Housing. The new OSUK Board Member will report into the OSUK Board Chair and will be accountable for OSUK and its future and accountability to HH as parent and shareholder. The […]

find out more
Halton Mental Health Festival 2018
Halton News

Proudly supporting Halton’s first Mental He...

25th September 2018

Halton Housing is delighted to be supporting Halton’s first Mental Health Festival. Taking place from 6th – 14th October, the festival will wrap around World Mental Health Day on 10th October. It aims to raise awareness of mental health, tackle stigma people experience because of mental health problems and encourage everyone to start looking after […]

find out more
Waterfront Point 1st Anniversary Image
Halton News

Halton Housing celebrates one-year at its Wat...

18th September 2018

It’s been one year since Halton Housing moved to its new home, Waterfront Point in Widnes, Cheshire. The move brought together all its 320 staff under one roof from the two previous offices at Daresbury Point in Runcorn and Foundry Lane, Widnes. Waterfront Point provides customers with a new self-service area and meeting space in […]

find out more
Offload Programme logo
Halton News

Offload mental health programme delivered to ...

17th September 2018

Staff and Customers of Halton Housing’s extra care scheme Naughton Fields and head office, Waterfront Point have been attending a hugely successful mental fitness programme, delivered in conjunction with rugby league charity, RL Cares and State of Mind. The “Offload” programme, promoted in partnership with Widnes Vikings reached out to gentlemen to provide support for […]

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Halton Housing staff packing bags of food to give to customers for we care day
Halton News

Halton Housing hold popup foodbank for PlaceS...

14th September 2018

Halton Housing staff took time out of their busy schedules to proudly pledge hours for PlaceShapers We Care Day on Friday 14th September. We Care Day saw Halton Housing join over 100 community-focused housing associations – around the country pledge time to give something extra back to residents, customers and communities. Over 2000 hours were […]

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Close

Many of our customers may receive a call from a third party called ‘Kwest’ over coming weeks on our behalf. Kwest will ask randomly selected customers a number of questions about the service they’ve received from Halton Housing. This forms part of a service review we’re carrying out to improve our services for customers. If you have any questions about this, please contact a member of our Customer Services Team via our online communication methods