September, 2017
Employees move to new purpose built home, Waterfront Point
We offer homes but we think it goes deeper. Upon signing a tenancy agreement with Halton Housing a new customer has access to a variety of services and amenities that other landlords do not offer. We want to improve people’s lives and believe a good home is key to this.
Our DirectionOur employees range from maintenance technicians ensuring your homes are heated, welfare officers who can guide you through benefit changes, housing options who match homes to your needs as well as disruptors who research new technology we could use in your homes.
Neil McGrath joined Halton Housing in 2005 and has been with us throughout all of our major transformations as a business. Neil's vision for Halton Housing's is to be a customer centric organisation, who genuinely improves the lives of our customers.
We have a strong focus taken from our corporate strategy Our Direction OD2.0. Our arrears statistic is closely monitored along with our six key performance indicators by our Board and Leadership Team.
Value for money gains 2016/2017
New homes constructed this year
Grant Funding secured to build 62 new homes
In September 2017 we moved to our new, purpose built home, Waterfront Point, Widnes. This was the culmination of years of planning to bring our entire operation under one roof to a space that allowed us to be us.
In many ways we have come so far from the early days of 2005 but in others the values have remained the same, transparent, open, honest, innovate and flexible. Whether it’s being the first housing association to handle complaints over Facebook or employee able to work from home to avoid traffic or drop children to school, Halton Housing is different.
Different because we want to be, to attract the best people to work with us and to deliver the best service for customers. Waterfront Point is significant in defining the type of organisation we are and strive to be, flexible, innovative and agile.
Follow our journey to see some of the milestones we have achieved along the way
Employees move to new purpose built home, Waterfront Point
Celebrating our first self-build project at Grange House, Runcorn
Halton launches Digital First, a programme dedicated to encourage customers to
transact online
Halton hands over its biggest development of 33 homes to date in Runcorn
Halton Housing welcomes new customers following transfer of 171 homes in Runcorn
Naughton Fields, a brand new £6million extra care development opens in
Widnes
Trust celebrates 5th anniversary
Move to offices at Daresbury Point, Runcorn
Moved to offices at Foundry Lane, Widnes
Halton Housing Trust is born, transferring 5,500 homes in stock transfer
from Halton Borough Council
The pages below offer more information on the way we work at Halton Housing, take some time to find out more.
We continue to invest in our homes to ensure our quality standard is maintained
Would you like to work at Halton Housing? Find out more here
Information on how we deliver over 80% of our customer transactions digitally
We have an extensive development programme and will soon begin building our 1000th home
We undertake a range of activities in our community and wider industry to continue the improving lives vision
Visiting Waterfront Point? Find the best way to get to us
We want your feedback! The National Housing Federation is a membership body for housing associations in England. The National Housing Federation (also known as NHF) association members collectively provide two and a half million homes for more than 6 million people. By working with its association members, the NHF have put together a draft plan […]
Hough Green Allotment Association is set to flourish after being awarded over £900 in funding following a successful application to Halton Housing’s Helping Hands initiative. The association, who work the allotments located off Birtley Court in Hough Green, Widnes, plan to use the money to fund improvements to their new multi-function cabin installed last year. […]
Halton Housing is working with Artificial Intelligence (AI) and smart energy focused start-up, Informetis, to trial a new method of ensuring its elderly and vulnerable customers are safe and well based, on data gathered from electrical appliance usage within their home. Informetis is a spin-out from what was previously Sony Corporation’s R&D Energy Division. Its […]
Waterfront Point, the home of Halton Housing has been awarded a top interior design accolade at the industry’s most prestigious award ceremony. Waterfront Point scooped the “Small Commercial Interiors Project of The Year” prize at the Mixology North Awards in Manchester, earlier this month. Mixology North Awards is the most prestigious and highly anticipated award […]
Halton Housing have announced that they have appointed Nicole Kershaw to the post of Chief Operating Officer. Nicole joined Halton Housing on an interim basis back in June 2018 to assist the organisation with a service review. Since joining the Cheshire based housing association, Nicole has become a key figure in leading the approach to […]
Halton Housing has established a partnership with recycling charity, CREATE UK to recycle white and electrical goods left in void properties. CREATE, based in Liverpool, provides solutions to councils, retailers and housing associations for the disposal of all their end of life white goods and other electrical appliances. CREATE will collect white and electrical goods […]
Copyright Halton Housing 2019 | A charitable housing association registered under the Co-operative and Community Benefit Societies Act 2014 | Website design and development by Clicky
Community Benefit Society Registration number: 7744
Privacy Notice | Sitemap
