September, 2019
Clive Deadman is appointed new Group Board Chair of Halton Housing.
We offer homes but we think it goes deeper. Upon signing a tenancy agreement with Halton Housing a new customer has access to a variety of services and amenities that other landlords do not offer. We want to improve people’s lives and believe a good home is key to this.
Our DirectionOur employees range from maintenance technicians ensuring your homes are heated, welfare officers who can guide you through benefit changes, housing options who match homes to your needs as well as disruptors who research new technology we could use in your homes.
Liz joined Halton Housing as Group Chief Executive in July 2019 and leads the organisation and our direction forward. Liz has an extensive and diverse background in housing and is looking forward evolving the business further to provide excellent modern customer service and a significant development programme.
Including arrears brought forward from previous years
In September 2017 we moved to our new, purpose built home, Waterfront Point, Widnes. This was the culmination of years of planning to bring our entire operation under one roof to a space that allowed us to be us.
In many ways we have come so far from the early days of 2005 but in others the values have remained the same, transparent, open, honest, innovate and flexible. Whether it’s being the first housing association to handle complaints over Facebook or employee able to work from home to avoid traffic or drop children to school, Halton Housing is different.
Different because we want to be, to attract the best people to work with us and to deliver the best service for customers. Waterfront Point is significant in defining the type of organisation we are and strive to be, flexible, innovative and agile.
Follow our journey to see some of the milestones we have achieved along the way
Clive Deadman is appointed new Group Board Chair of Halton Housing.
Liz Haworth joins Halton Housing as new Group Chief Executive Officer.
OD3 is our new corporate strategy is launched. OD3 helps us stay focused on growing and developing our organisation, it also helps us make sure our customers stays at the heart of everything we do.
Employees move to new purpose built home, Waterfront Point
Celebrating our first self-build project at Grange House, Runcorn
Halton launches Digital First, a programme dedicated to encourage customers to
transact online
Halton hands over its biggest development of 33 homes to date in Runcorn
Halton Housing welcomes new customers following transfer of 171 homes in Runcorn
Naughton Fields, a brand new £6million extra care development opens in
Widnes
Trust celebrates 5th anniversary
Move to offices at Daresbury Point, Runcorn
Moved to offices at Foundry Lane, Widnes
Halton Housing Trust is born, transferring 5,500 homes in stock transfer
from Halton Borough Council
The pages below offer more information on the way we work at Halton Housing, take some time to find out more.
We continue to invest in our homes to ensure our quality standard is maintained
Would you like to work at Halton Housing? Find out more here
Do you have an enquiry, compliment or complaint about any of our services? If so, find out more on this page.
We have an extensive development programme and will soon begin building our 1000th home
We undertake a range of activities in our community and wider industry to continue the improving lives vision
Visiting Waterfront Point? Find the best way to get to us
Halton Housing has today published its gender pay gap report for 2019, for the second year, in line with the government’s Gender Pay Gap regulations introduced in April 2017. In 2019, Halton Housing maintained its positive gender pay gap report with female employees receiving on an average (mean) salary 1% more than male counterparts and the overall median salary showing 12% in favour of female employees in comparison […]
A newly renovated play park has been unveiled in Halton Lodge, Runcorn. The upgrade is thanks to significant investment from Halton Housing, funding from the Environmental Fund and from Halton Borough Council’s Area Forum fund with support from the Area Forum 5 Councillors; Kath Loftus, Alan Lowe, Dave Thompson, Chris Loftus and Geoffrey Logan. Earlier this year, […]
Halton Housing is pleased to be supporting Cheshire Police’s Operation Treacle. The operation has been launched in a bid to tackle anti-social behaviour during Halloween and the Bonfire Night period. Staff from Halton Housing’s Anti-social Behaviour and Tenancy Enforcement teams will be taking part in the multi-agency operation with officers from Cheshire Police, staff […]
A Widnes based community group for women has received funding from Halton Housing to support its annual event. Fortuna Female Society aims to support and empower the women of Halton while championing their rights. The society runs regular activities and events, enabling women to increase their confidence and giving them the opportunity to get involved […]
As an organisation leading the way with our Digital First programme, we’re proud to be supporting Get Online Week – an initiative led by Good Things Foundation, aimed at increasing people’s confidence using computers and the internet. The annual campaign, which this year runs from 14 to 20 October, inspires organisations like Halton Housing to make sure that everyone can […]
Customeyes: Becoming a customer experience-led organisation National Customer Service Week is the perfect opportunity to shout about Customeyes, our sector-leading customer experience programme. Customeyes helps us to know our customers better, and turning their feedback into action, by delivering easy, intuitive and personalised services. It also makes good business sense, as it means we are delivering services that our customers value, […]
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