September, 2019
Clive Deadman is appointed new Group Board Chair of Halton Housing.
We offer homes but we think it goes deeper. Upon signing a tenancy agreement with Halton Housing a new customer has access to a variety of services and amenities that other landlords do not offer. We want to improve people’s lives and believe a good home is key to this.
Our DirectionOur employees range from maintenance technicians ensuring your homes are heated, welfare officers who can guide you through benefit changes, housing options who match homes to your needs as well as disruptors who research new technology we could use in your homes.
Liz joined Halton Housing as Group Chief Executive in July 2019 and leads the organisation and our direction forward. Liz has an extensive and diverse background in housing and is looking forward evolving the business further to provide excellent modern customer service and a significant development programme.
In many ways we have come so far from the early days of 2005 but in others the values have remained the same, transparent, open, honest, innovate and flexible. Whether it’s being the first housing association to handle complaints over Facebook or employee able to work from home to avoid traffic or drop children to school, Halton Housing is different.
Different because we want to be, to attract the best people to work with us and to deliver the best service for customers. Waterfront Point is significant in defining the type of organisation we are and strive to be, flexible, innovative and agile.
Follow our journey to see some of the milestones we have achieved along the way
Clive Deadman is appointed new Group Board Chair of Halton Housing.
Liz Haworth joins Halton Housing as new Group Chief Executive Officer.
OD3 is our new corporate strategy is launched. OD3 helps us stay focused on growing and developing our organisation, it also helps us make sure our customers stays at the heart of everything we do.
Employees move to new purpose built home, Waterfront Point
Celebrating our first self-build project at Grange House, Runcorn
Halton launches Digital First, a programme dedicated to encourage customers to
transact online
Halton hands over its biggest development of 33 homes to date in Runcorn
Halton Housing welcomes new customers following transfer of 171 homes in Runcorn
Naughton Fields, a brand new £6million extra care development opens in
Widnes
Trust celebrates 5th anniversary
Move to offices at Daresbury Point, Runcorn
Moved to offices at Foundry Lane, Widnes
Halton Housing Trust is born, transferring 5,500 homes in stock transfer
from Halton Borough Council
The pages below offer more information on the way we work at Halton Housing, take some time to find out more.
We continue to invest in our homes to ensure our quality standard is maintained
Would you like to work at Halton Housing? Find out more here
Do you have an enquiry, compliment or complaint about any of our services? If so, find out more on this page.
We have an extensive development programme and will soon begin building our 1000th home
We undertake a range of activities in our community and wider industry to continue the improving lives vision
Visiting Waterfront Point? Find the best way to get to us
Repairs is one area of our work that gets lots of customers talking! So, why not share your opinions and suggestions at our newly formed Repairs Forum? Working alongside members of our Homes Team, the forum has been set up to allow customers to directly share their thoughts, opinions and ideas on our repairs and […]
We have published our gender pay gap review for 2020, for the third year, in line with the Government’s Gender Pay Gap regulations introduced in April 2017. Highlights in 2020 include increasing our positive mean pay gap in favour of females from 1% in 2019 to 5.7%. In addition, Debbie Trust-Dickinson was appointed to our […]
Here’s our Halton Housing 2020 highlights of the year – showcasing some brilliant examples of partnership working, development progress, job opportunities, first-class service delivery, support for customers and really putting our corporate vision of improving people’s lives, into action. Well done and huge thanks to all colleagues who have contributed to our success this year! […]
We will close our normal telephone line and Live Chat for Christmas and New Year at 5:00pm on Wednesday 23rd December and will re-open on Monday 4th January 2021 at 9:00am (10:00am for Live Chat). If you have any type of general enquiry, want to check your rent balance, log a non-urgent repair or make […]
A customer has been successful in obtaining a £500 bursary from the Northern Housing Consortium to help towards the cost of a new laptop. Rachael Jones, 35, from Widnes is studying to become an electrician at college. When the Covid-19 pandemic hit back in March, schools, colleagues and universities closed their doors and switched to […]
Is your garden in need of a facelift, or some TLC? To mark the end of our 15th Anniversary celebrations, we’re delighted to announce our customer ‘win a garden makeover’ competition. One lucky Halton Housing customer will win a mini garden makeover in 2021! All you have to do to enter is to complete the form below letting us know why you […]
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