September, 2019
Clive Deadman is appointed new Group Board Chair of Halton Housing.
We offer homes but we think it goes deeper. Upon signing a tenancy agreement with Halton Housing a new customer has access to a variety of services and amenities that other landlords do not offer. We want to improve people’s lives and believe a good home is key to this.
Our DirectionOur employees range from maintenance technicians ensuring your homes are heated, welfare officers who can guide you through benefit changes, housing options who match homes to your needs as well as disruptors who research new technology we could use in your homes.
Liz joined Halton Housing as Group Chief Executive in July 2019 and leads the organisation and our direction forward. Liz has an extensive and diverse background in housing and is looking forward evolving the business further to provide excellent modern customer service and a significant development programme.
In many ways we have come so far from the early days of 2005 but in others the values have remained the same, transparent, open, honest, innovate and flexible. Whether it’s being the first housing association to handle complaints over Facebook or employee able to work from home to avoid traffic or drop children to school, Halton Housing is different.
Different because we want to be, to attract the best people to work with us and to deliver the best service for customers. Waterfront Point is significant in defining the type of organisation we are and strive to be, flexible, innovative and agile.
Follow our journey to see some of the milestones we have achieved along the way
Clive Deadman is appointed new Group Board Chair of Halton Housing.
Liz Haworth joins Halton Housing as new Group Chief Executive Officer.
OD3 is our new corporate strategy is launched. OD3 helps us stay focused on growing and developing our organisation, it also helps us make sure our customers stays at the heart of everything we do.
Employees move to new purpose built home, Waterfront Point
Celebrating our first self-build project at Grange House, Runcorn
Halton launches Digital First, a programme dedicated to encourage customers to
transact online
Halton hands over its biggest development of 33 homes to date in Runcorn
Halton Housing welcomes new customers following transfer of 171 homes in Runcorn
Naughton Fields, a brand new £6million extra care development opens in
Widnes
Trust celebrates 5th anniversary
Move to offices at Daresbury Point, Runcorn
Moved to offices at Foundry Lane, Widnes
Halton Housing Trust is born, transferring 5,500 homes in stock transfer
from Halton Borough Council
The pages below offer more information on the way we work at Halton Housing, take some time to find out more.
We continue to invest in our homes to ensure our quality standard is maintained
Would you like to work at Halton Housing? Find out more here
Do you have an enquiry, compliment or complaint about any of our services? If so, find out more on this page.
We have an extensive development programme and will soon begin building our 1000th home
We undertake a range of activities in our community and wider industry to continue the improving lives vision
Visiting Waterfront Point? Find the best way to get to us
Four colleagues from our Customer Team are celebrating after completing their Chartered Institute of Housing (CIH) level 4 qualification. The CIH is the professional body for the housing sector. A registered charity with a Royal Charter, the Institute provides opportunities for learning and improving, and champions housing in order to influence and improve housing policy and practice. Senior […]
We have provided a funding boost for ‘Keep Widnes Tidy’, a voluntary litter picking group in Widnes. The new funding from our Helping Hands initiative will enable the group to purchase new equipment, allowing more people to get involved in its activities. The Helping Hands initiative makes available funding, skills, materials and resources to community projects and groups which benefit the Borough. Keep Widnes Tidy […]
Our customers’ voice is vitally important to us. Every one of our tenants has the opportunity to get involved with us, and play an active role in decision making at Halton Housing. We’re committed to ensuring that your voice is heard and listened to. Our Customer Forum is a key way to do this. We […]
We’re delighted to share a new bursary scheme available to our tenants, to support learning opportunities. The Unlocking Success Bursary Scheme is run by the Northern Housing Consortium (a membership body of housing associations and local authorities) and is available to anyone over 16, living in social landlord housing. The scheme will award bursaries of […]
We’re proud to be supporting a new national campaign by the National Housing Federation promoting shared ownership alongside our commercial subsidiary, Open Door. The campaign is designed to raise public awareness of Shared Ownership through a three-year advertising drive, across print, social media, digital to outdoor advertising and there’s a new website which is a first of its kind […]
From April 2020, all housing associations across the country will be able to increase social and affordable rents by CPI*+1% each year, in line with current Government policy. Halton Housing welcomes this new settlement, which we believe strikes the right balance between staying affordable for customers, while also providing financial certainty for us as your […]
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