May, 2019
OD3 is our new corporate strategy. OD3 helps us stay focused on growing and developing our organisation, it also helps us make sure our customers stays at the heart of everything we do.
We offer homes but we think it goes deeper. Upon signing a tenancy agreement with Halton Housing a new customer has access to a variety of services and amenities that other landlords do not offer. We want to improve people’s lives and believe a good home is key to this.
Our DirectionOur employees range from maintenance technicians ensuring your homes are heated, welfare officers who can guide you through benefit changes, housing options who match homes to your needs as well as disruptors who research new technology we could use in your homes.
Neil McGrath joined Halton Housing in 2005 and has been with us throughout all of our major transformations as a business. Neil's vision for Halton Housing's is to be a customer centric organisation, who genuinely improves the lives of our customers.
Including arrears brought forward from previous years
Value for money gains 2016/2017
New homes constructed this year
Grant Funding secured to build 62 new homes
In September 2017 we moved to our new, purpose built home, Waterfront Point, Widnes. This was the culmination of years of planning to bring our entire operation under one roof to a space that allowed us to be us.
In many ways we have come so far from the early days of 2005 but in others the values have remained the same, transparent, open, honest, innovate and flexible. Whether it’s being the first housing association to handle complaints over Facebook or employee able to work from home to avoid traffic or drop children to school, Halton Housing is different.
Different because we want to be, to attract the best people to work with us and to deliver the best service for customers. Waterfront Point is significant in defining the type of organisation we are and strive to be, flexible, innovative and agile.
Follow our journey to see some of the milestones we have achieved along the way
OD3 is our new corporate strategy. OD3 helps us stay focused on growing and developing our organisation, it also helps us make sure our customers stays at the heart of everything we do.
Employees move to new purpose built home, Waterfront Point
Celebrating our first self-build project at Grange House, Runcorn
Halton launches Digital First, a programme dedicated to encourage customers to
transact online
Halton hands over its biggest development of 33 homes to date in Runcorn
Halton Housing welcomes new customers following transfer of 171 homes in Runcorn
Naughton Fields, a brand new £6million extra care development opens in
Widnes
Trust celebrates 5th anniversary
Move to offices at Daresbury Point, Runcorn
Moved to offices at Foundry Lane, Widnes
Halton Housing Trust is born, transferring 5,500 homes in stock transfer
from Halton Borough Council
The pages below offer more information on the way we work at Halton Housing, take some time to find out more.
We continue to invest in our homes to ensure our quality standard is maintained
Would you like to work at Halton Housing? Find out more here
Information on how we deliver over 80% of our customer transactions digitally
We have an extensive development programme and will soon begin building our 1000th home
We undertake a range of activities in our community and wider industry to continue the improving lives vision
Visiting Waterfront Point? Find the best way to get to us
Halton Housing has given a helping hand to The Wonky Garden who are presently supporting Warrington and Halton Hospitals Charity (WHH Charity) to take their rehab garden at Halton Hospital to the next level. The garden, which is situated outside Halton Hospitals Cardiac Rehab Unit, is set to be transformed, following a successful application for […]
Open Door, the commercial subsidiary of Halton Housing are excited to launch their brand-new, furnished show home at Tannery Fields. Tannery Fields is the new build housing development located on Picow Farm Road, Runcorn, Cheshire. The show home will officially launch on Saturday 25th May from 10.30am – 3pm. The Open Door Team are launching the show home on […]
Halton Housing has gifted a shop on a peppercorn rent to a thriving community support group. Helping Ordinary People Everyday (HOPE), which originally started as a Facebook group, was set up to help those in need through generous donations to make a difference to members of the Halton community. Thanks to the ongoing work of […]
Halton Housing is excited to announce the launch of its corporate strategy for 2019-22, ‘Our Direction 3 (OD3)’, setting out its ambitions to continue to be innovative and a market leader in all that it does. OD3 takes the form of an easy to read infographic and explains what Halton Housing does, where it’s heading, how it will achieve its ambitions, and how success will be measured. OD3 also highlights achievements made over the last five […]
New Homes For Sale in Widnes Listed Bower Brook Gardens Phase 2 is the second stage of Halton Housing’s popular Tan House Lane development in Widnes. The first phase of the development, which was completed in summer 2018 comprised of Shared Ownership, affordable rent and properties for market sale through Halton Housing’s build partner, Russell […]
Halton Housing has announced that Liz Haworth will be joining the organisation as their new Group Chief Executive. Ingrid Fife, Group Board Chair said “I’m delighted that Liz will be joining us to lead our talented team to take the organisation forwards. Liz brings a wealth of experience in service transformation, people leadership and performance […]
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