Search the Halton Housing Website

Can’t find what you’re 
looking for?

Filter your search results by visiting our help and support page.

Help & Support
My Tenancy
Menu

We do innovation differently…

More than just technology

For us, innovation is much more than technology. We aim to embed creativity and fresh thinking into everything we do, providing real solutions to real problems – from how we could enhance the way we deliver services to our customers, to how we develop our neighbourhoods, improve our properties and support our people.

Our Approach

At Halton Housing, innovation must have a purpose – a business problem to solve or a customer need to meet and must add real value.  For us, innovation means thinking about how we can continuously shape a great customer experience at every touchpoint and how we can further improve the places in which our customers live. This may mean investing in new ground-breaking technology, trying new products and services, or engaging with leading academics and suppliers… but may also mean rethinking our processes, our operations or how we communicate with and listen to our customers.

Areas of Focus

To work on a balanced portfolio of projects to continuously improve the experience of our customers and to work on challenges the housing sector is facing. Our current projects focus on the following areas:

  • Energy
  • Environmental
  • Home Sensors
  • Assets &. Compliance
  • Data
  • People
  • Communications

How we do it

Everyone at Halton Housing has a role to play in innovation.

We collaborate with a wide range of stakeholders and partners from inside and outside the housing sector. We work with the government and with leading universities to conduct research. We also work with our key suppliers to help influence and shape new developments and with our customers to understand their needs now and in the future.  By working together, we can explore future solutions, capture ideas, and provide valuable insight into the challenges the sector is facing. We can also find new solutions and new ways of working to enhance the way we deliver our services and improve people’s lives.

We have run and supported exciting projects with the Sensor City Liverpoolthe Department for Business, Energy and Industrial Strategy (BEIS), Loughborough University, Leeds Becket University and Informetis (previously Sony Corporation’s R&D Energy Division).

Hear from some of our partners about why they chose to work with us, and what benefits they have received from the innovation partnership:

We follow this process to help create innovative solutions:

Our Projects

Find out more about our projects:

Meet The Team

Even though Everyone at Halton Housing has a role to play in innovation, Lee Reevell and Gav Roberts are our lead innovators.

Lee Reevell
Lead Innovator
Lee drives the innovation strategy at Halton Housing by helping change how people think, behave, do business and learn using cutting edge innovation techniques.
Gav Roberts
Innovation Officer
Gav works at the forefront of innovation, working with our colleagues and partners to develop radical technology changes across a number of business areas at Halton Housing.

Our Partners

Some of our proud partners include:

Work With Us

In a complex and rapidly changing world, collaboration and openness are vital. We believe in being approachable and sharing our learning and ideas that benefit us all. This is who we are.

We don’t know everything, and we are always hungry to learn more and try new things.

If you are interested in talking with us, we’d love to hear from you.

Talk To Us
accessibilityalert align-leftanti_socialinfo-Asset 3 arrow_down_thicker_no_fillarrow_down_white arrow_down_whitearrow_downarrow_leftarrow_rightarrow_up_accordion arrow_up_tail article Untitled-1info-Asset 4 tenancycalendar calendarcameracard clockcollaborationcomment computerAsset 4 cross_arrows crosscurves document down_arrowdownload-2duohouseAsset 2emote_1 emote_2 emote_3 emote_4 emote_5 figured_arrowsUntitled-2flaggradient_briefcase info-Asset 5 helphh Untitled-2Untitled-3house_helpicon_additional_incomeicon_alcoholicon_benefitsicon_bettingicon_car_insuranceicon_child_benefitsicon_childcareAsset 1 icon_clothingicon_council_taxAsset 4 icon_electricityicon_gasicon_groceryicon_gymAsset 5 icon_home_insuranceicon_iAsset 3 icon_petrolAsset 1 icon_renticon_takeawaysicon_total_incomeicon_travel_feesicon_tvWage after Taxicon_waterinnovative_stacked innovative key_features keyholderleft_arrowinfo-Asset 5 Group 2Created with Sketch. ShapeCreated with Sketch. LineCreated with Sketch. live_chatUntitled-3 megaphonemessagemouse new_homes partnership_stacked partnership pause Page 1Created with Sketch. pen info-Asset 9 percentagepersontickpet_iconinfo-Asset 6 pin plant_iconplay Asset 2 info-Asset 7 promises_stacked promises property_overview qualrespect_stacked respect right_arrow_whiteright_arrowsearch Untitled-3slider_next slider_prev smileyFacebook Google Plus Instagram social_linkedin Pinterest Twitter YouTube socialUntitled-3square_triangle Untitled-3info-Asset 8 triangle-left Untitled-2 wifi-glyph-24