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Meet Our People

Our people sit at the heart of Halton Housing.  They are key to improving people’s lives by delivering our services to customers.

Improving people's lives

Our employees range from maintenance technicians ensuring your homes are heated, welfare officers who can guide you through benefit changes, housing options who match homes to your needs as well as disruptors who research new technology we could use in your homes.

We employ over

330

talented people

Halton Housing sitemap

What do our employees think

Hear from a cross section of our employees

Tommy

I have watched us evolve to become the trail blazers we are today. This has cascaded to the workforce making everyone proud to be part of the organisation

Tommy Jackson, Maintenance Technician
JP

I started as an apprentice and have been able to progress through the business. Being involved in innovation and being able to improve the business gives me a real buzz that I honestly can’t describe. The vision of what the organisation should be has made a very big impact on the way everyone works and the culture which very unique for the housing sector. Since day one I have loved my job and I honestly never want to leave.

Jonathan Provost, Disruption Officer

Meet Our Leadership Team

The senior management team is led by Liz Haworth, Group Chief Executive, who is supported by a Deputy Group Chief Executive and seven directors.

Group Chief Executive at Halton Housing Liz

Liz Haworth

Halton Housing Group Chief Executive

Liz joined Halton Housing as Group Chief Executive in July 2019 and leads the organisation and our direction forward. Liz has an extensive and diverse background in housing and is looking forward evolving the business further to provide excellent modern customer service and a significant development programme.

@LizHaworth_hh
Group Chief Executive at Halton Housing Liz

Liz Haworth

Halton Housing Group Chief Executive

Liz joined Halton Housing as Group Chief Executive in July 2019 and leads the organisation and our direction forward. Liz has an extensive and diverse background in housing and is looking forward evolving the business further to provide excellent modern customer service and a significant development programme.

@LizHaworth_hh
Neil McGrath in housing

Neil McGrath

Deputy Group Chief Executive & Chief Financial Officer

Neil leads the business services functions, HR, organisational development, growth, finance as well at the commercial arm Open Door.

Neil McGrath in housing

Neil McGrath

Deputy Group Chief Executive & Chief Financial Officer

Neil leads the business services functions, HR, organisational development, growth, finance as well at the commercial arm Open Door.

Nicole Kershaw

Nicole Kershaw

Chief Operating Officer

Nic joined Halton’s Executive Team in June 2018. Nic’s role at Halton Housing is to look at our customer service offering and how our services are delivered to our customers.

Connect with Nicole on LinkedIn
Nicole Kershaw

Nicole Kershaw

Chief Operating Officer

Nic joined Halton’s Executive Team in June 2018. Nic’s role at Halton Housing is to look at our customer service offering and how our services are delivered to our customers.

Connect with Nicole on LinkedIn
Natalie O’Hara

Natalie O’Hara

Director of Human Resources & Organisational Development

The Human Resources Team look after 330 employees, they manage all new employees from attracting the right candidate to recruitment and induction. 

@HaraNatalie Connect with Natalie on LinkedIn
Natalie O’Hara

Natalie O’Hara

Director of Human Resources & Organisational Development

The Human Resources Team look after 330 employees, they manage all new employees from attracting the right candidate to recruitment and induction. 

@HaraNatalie Connect with Natalie on LinkedIn
CAROLE GALSWORTHY

Carole Galsworthy

Director of Transformation

Carole’s teams head up the Digital First movement, keep the organisation working flexibly and manage Halton’s social media profiles and online platforms. Carole’s teams also help people apply for, and successfully move in to their Halton Housing home, and help our customers manage their tenancy effectively.

@CaroleG_hh Connect with Carole on LinkedIn
CAROLE GALSWORTHY

Carole Galsworthy

Director of Transformation

Carole’s teams head up the Digital First movement, keep the organisation working flexibly and manage Halton’s social media profiles and online platforms. Carole’s teams also help people apply for, and successfully move in to their Halton Housing home, and help our customers manage their tenancy effectively.

@CaroleG_hh Connect with Carole on LinkedIn
Sue Smith

Sue Smith

Director of Finance & Assurance

Sue heads up the finance, performance, governance and assurance team to keep Halton Housing running on track.

@suesmith_hh Connect with Sue on LinkedIn
Sue Smith

Sue Smith

Director of Finance & Assurance

Sue heads up the finance, performance, governance and assurance team to keep Halton Housing running on track.

@suesmith_hh Connect with Sue on LinkedIn
Paul Mullane Halton Housing Director of Development

Paul Mullane

Director of Development & Growth

Paul brought development to Halton in 2010, and continues to find new areas to build and grow on in Halton.

@paulm_HHT ‏
Paul Mullane Halton Housing Director of Development

Paul Mullane

Director of Development & Growth

Paul brought development to Halton in 2010, and continues to find new areas to build and grow on in Halton.

@paulm_HHT ‏

Pauline Jones

Director of Customers

Pauline is Director of Customers here at Halton Housing and looks after all of our housing services teams.

Pauline Jones

Director of Customers

Pauline is Director of Customers here at Halton Housing and looks after all of our housing services teams.

Rob Poole, slider quote 3

Rob Poole

Managing Director Open Door

Taking charge of our commercial entity, Rob and the team manage a number of private properties with various tenures across the North West.

Connect with Rob on LinkedIn
Rob Poole, slider quote 3

Rob Poole

Managing Director Open Door

Taking charge of our commercial entity, Rob and the team manage a number of private properties with various tenures across the North West.

Connect with Rob on LinkedIn
Scott Murray

Scott Murray

Director of Homes

Scott heads up the homes and property services side of the things here at Halton Housing. The teams Scott looks after are responsible for property repairs and day to day maintenance.

Scott Murray

Scott Murray

Director of Homes

Scott heads up the homes and property services side of the things here at Halton Housing. The teams Scott looks after are responsible for property repairs and day to day maintenance.

Our Teams

We have a variety of teams which come together and deliver our services. From bringing an empty property back to life ready to let, offering welfare benefit advice or developing technology systems to keep the organisation running we have a wealth of talent here.

Ingrid Fife

Board Members

Our Board Members guide the strategic direction of Halton Housing; they come from a variety of different backgrounds, and each bring specific skills and knowledge to our Board.

Gary making a decision

Business Improvement

As the organisation improves and makes process changes, business improvement ensures our systems, policies and procedures are aligned to deliver the best service possible.

development

Development & Growth

Our Development Team has an exciting programme of new homes either being built and/or at planning stage. Over recent years the team have delivered an extensive portfolio of new build properties as part of our expanding development programme, and are always on the lookout for new build opportunities.

annual report

Finance & Assurance

This team keep the business on track, from managing the company accounts, analysing business performance and ensuring all activities are within governance and regulatory guidelines.

welfare

Housing Services

Filling vacant homes with customers, offering extra tenancy support to customers who need it, welfare and benefit advice and anti-social behaviour officers make up this team.

HR

Human Resources

The human resources team look after 330 plus, Halton Housing employees. They manage all new employees from attracting the right candidate to recruitment and induction.

ICT

ICT

The team manage and develop systems to allow employees to work flexibly and deliver services from any location. The disruption team are always looking for new technology to improve services and how people use their homes.

Group Chief Executive at Halton Housing Liz

Leadership Team

The senior management team is led by Liz Haworth, Group Chief Executive, who is supported by a Deputy Chief Executive, a Chief Operating Officer and seven directors.

Marketing and Communications Officer

Marketing & Communications Team

Our team design campaigns for customers using a number of channels and methods. From award writing, to tweets we keep communication flowing.

PS

Property Services

Maintaining homes, undertaking repairs, bringing homes back to good standards and making adaptations to home our property services team have everything covered.

Tenancy Support Team

Tenancy Support Team

Part of the Housing Services department, our Tenancy Support Team help some of our most vulnerable customers. The Tenancy Support Team offer our customers support on a variety of levels, dependent on the need, from hands on support for up to 12 months right down to a ‘helping hand’ where support is provided for up to 6 weeks.

Careers at Halton Housing

As we grow and adapt we are always looking for new people to join our team in a variety of roles. Take a look at our vacancies or following us on social media for more information.

Future of Work Session
Waterfront Point
benefit advice
Ingrid Fife

Our Culture

You may have heard it before but no two days are the same here. We have strong values and key behaviours that we expect employees to demonstrate. In reward our people work in a forward thinking and open environment where they are encouraged to challenge the norm and work flexibly and importantly – have fun. Our working space, Waterfront Point, is significant in defining the type of organisation we are and strive to be, flexible, innovative and agile.

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Related News

Stay up to date with all the latest Halton Housing news here!

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Together With Tenants
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Together With Tenants

12th March 2019

We want your feedback! The National Housing Federation is a membership body for housing associations in England. The National Housing Federation (also known as NHF) association members collectively provide two and a half million homes for more than 6 million people. By working with its association members, the NHF have put together a draft plan […]

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Halton Housing appoint new Chief Operating Of...

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Halton Housing have announced that they have appointed Nicole Kershaw to the post of Chief Operating Officer. Nicole joined Halton Housing on an interim basis back in June 2018 to assist the organisation with a service review. Since joining the Cheshire based housing association, Nicole has become a key figure in leading the approach to […]

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OSUK (Open Door) Board Member vacancy

3rd October 2018

OSUK, otherwise known as Open Door are currently recruiting for a Board Member job role. OSUK (Open Door) are the commercial subsidiary of Halton Housing. The new OSUK Board Member will report into the OSUK Board Chair and will be accountable for OSUK and its future and accountability to HH as parent and shareholder. The […]

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Halton Housing sign up to Time to Change

22nd May 2018

Last week Halton Housing’s Group CEO Nick Atkin signed the Employee Pledge to demonstrate the organisations commitment to mental health. Time to Change aims to bring mental health up the agenda in the workplace.  It encourages organisations to change how they think and act about mental health in the workplace and make sure that who […]

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Waterfront Point hailed top workplace at BCO ...

4th May 2018

Waterfront Point, the HQ of Halton Housing has been recognised as one of the best workplaces in the north of England at the annual British Council for Offices (BCO) regional property sector awards. On Thursday 3rd May, Halton Housing won the Corporate Workplace Award at the British Council of Offices’ UK Awards. The award recognises […]

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HH’s Welfare Benefit and Money Advice T...

26th April 2018

Halton Housing’s Welfare Benefit and Money Advice Team have been shortlisted, for the second consecutive year running, at the Institute of Money Advice Awards in the Debt Team of the Year category. Halton Housing’s Welfare Benefit and Money Advice Team is made up of one senior officer, three officers and a team administrator. A great […]

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