Liz Haworth
Halton Housing Group Chief Executive
Liz leads the organisation to deliver our ambitious OD3 strategy, positioning Halton as a landlord of choice whilst fulfilling our vision of improving people’s lives.
@LizHaworth_hh
Our people sit at the heart of Halton Housing. They are key to improving people’s lives by delivering our services to customers.
Our employees range from maintenance technicians ensuring your homes are heated, welfare officers who can guide you through benefit changes, housing options who match homes to your needs as well as disruptors who research new technology we could use in your homes.
Hear from a cross section of our employees
I started as an apprentice and have been able to progress through the business. Being involved in innovation and being able to improve the business gives me a real buzz that I honestly can’t describe. The vision of what the organisation should be has made a very big impact on the way everyone works and the culture which very unique for the housing sector. Since day one I have loved my job and I honestly never want to leave.
The senior management team is led by Liz Haworth, Group Chief Executive, who is supported by a Deputy Group Chief Executive and seven directors.
Liz leads the organisation to deliver our ambitious OD3 strategy, positioning Halton as a landlord of choice whilst fulfilling our vision of improving people’s lives.
@LizHaworth_hh Liz leads the organisation to deliver our ambitious OD3 strategy, positioning Halton as a landlord of choice whilst fulfilling our vision of improving people’s lives.
@LizHaworth_hh
Neil leads the business services functions, growth, finance as well as our commercial arm, Open Door.
Neil leads the business services functions, growth, finance as well as our commercial arm, Open Door.
Debbie oversees the programme of work arising from our recent IT review, the next phase of our Customeyes programme, our repairs service and ensuring that our compliance processes and systems are robust.
Connect with Debbie on LinkedIn Debbie oversees the programme of work arising from our recent IT review, the next phase of our Customeyes programme, our repairs service and ensuring that our compliance processes and systems are robust.
Connect with Debbie on LinkedIn
Natalie leads on Human Resources and Organisational Development, looking after our 330 colleagues, recruiting and retaining people with the right skills to deliver our services.
@HaraNatalie Connect with Natalie on LinkedIn Natalie leads on Human Resources and Organisational Development, looking after our 330 colleagues, recruiting and retaining people with the right skills to deliver our services.
@HaraNatalie Connect with Natalie on LinkedIn
Sue leads on finance, performance, governance and assurance, keeping Halton Housing running financially on track.
@suesmith_hh Connect with Sue on LinkedIn Sue leads on finance, performance, governance and assurance, keeping Halton Housing running financially on track.
@suesmith_hh Connect with Sue on LinkedIn
Paul looks after the development of new homes, delivering our ambitious plan to build and acquire 1,000 new homes covering a whole market housing offer.
@paulm_HHT Paul looks after the development of new homes, delivering our ambitious plan to build and acquire 1,000 new homes covering a whole market housing offer.
@paulm_HHT 
Customers are our key focus. Pauline leads on listening to our customers’ voice, and delivering services that are accessible, perform well, and provide value for money.
Customers are our key focus. Pauline leads on listening to our customers’ voice, and delivering services that are accessible, perform well, and provide value for money.
Taking charge of our commercial entity OSUK, Rob and his team manage a number of private properties with various tenures across the North West.
Connect with Rob on LinkedIn Taking charge of our commercial entity OSUK, Rob and his team manage a number of private properties with various tenures across the North West.
Connect with Rob on LinkedIn
Scott heads up the homes and property services directorate, ensuring customers are safe and their homes are fit for the future.
Scott heads up the homes and property services directorate, ensuring customers are safe and their homes are fit for the future.
We have a variety of teams which come together and deliver our services. From bringing an empty property back to life ready to let, offering welfare benefit advice or developing technology systems to keep the organisation running we have a wealth of talent here.
Our Board Members guide the strategic direction of Halton Housing; they come from a variety of different backgrounds, and each bring specific skills and knowledge to our Board.
As the organisation improves and makes process changes, business improvement ensures our systems, policies and procedures are aligned to deliver the best service possible.
Our Development Team has an exciting programme of new homes either being built and/or at planning stage. Over recent years the team have delivered an extensive portfolio of new build properties as part of our expanding development programme, and are always on the lookout for new build opportunities.
This team keep the business on track, from managing the company accounts, analysing business performance and ensuring all activities are within governance and regulatory guidelines.
Filling vacant homes with customers, offering extra tenancy support to customers who need it, welfare and benefit advice and anti-social behaviour officers make up this team.
The human resources team look after 330 plus, Halton Housing employees. They manage all new employees from attracting the right candidate to recruitment and induction.
The team manage and develop systems to allow employees to work flexibly and deliver services from any location. The disruption team are always looking for new technology to improve services and how people use their homes.
The senior management team is led by Liz Haworth, Group Chief Executive, who is supported by a Deputy Chief Executive, a Chief Operating Officer and seven directors.
Our team design campaigns for customers using a number of channels and methods. From award writing, to tweets we keep communication flowing.
Maintaining homes, undertaking repairs, bringing homes back to good standards and making adaptations to home our property services team have everything covered.
Part of the Housing Services department, our Tenancy Support Team help some of our most vulnerable customers. The Tenancy Support Team offer our customers support on a variety of levels, dependent on the need, from hands on support for up to 12 months right down to a ‘helping hand’ where support is provided for up to 6 weeks.
As we grow and adapt we are always looking for new people to join our team in a variety of roles. Take a look at our vacancies or following us on social media for more information.
You may have heard it before but no two days are the same here. We have strong values and key behaviours that we expect employees to demonstrate. In reward our people work in a forward thinking and open environment where they are encouraged to challenge the norm and work flexibly and importantly – have fun. Our working space, Waterfront Point, is significant in defining the type of organisation we are and strive to be, flexible, innovative and agile.
Search VacanciesThe pages below offer more information on the way we work at Halton Housing, take some time to find out more.
Our Board Members guide the strategic direction of Halton Housing
Our corporate strategy in a snap shot, a clear vision, five priorities, two principles, customer personas and six behaviours
Our corporate strategy, Our Direction OD2.0 guides our improving people’s lives vision, we have six performance indicators which are monitored by Board
We undertake a range of activities in our community and wider industry to continue the improving lives vision
Information on how we deliver over 80% of our customer transactions digitally
Would you like to work at Halton Housing? Find out more here
Halton Housing have announced that they have appointed Nicole Kershaw to the post of Chief Operating Officer. Nicole joined Halton Housing on an interim basis back in June 2018 to assist the organisation with a service review. Since joining the Cheshire based housing association, Nicole has become a key figure in leading the approach to […]
OSUK, otherwise known as Open Door are currently recruiting for a Board Member job role. OSUK (Open Door) are the commercial subsidiary of Halton Housing. The new OSUK Board Member will report into the OSUK Board Chair and will be accountable for OSUK and its future and accountability to HH as parent and shareholder. The […]
Last week Halton Housing’s Group CEO Nick Atkin signed the Employee Pledge to demonstrate the organisations commitment to mental health. Time to Change aims to bring mental health up the agenda in the workplace. It encourages organisations to change how they think and act about mental health in the workplace and make sure that who […]
Waterfront Point, the HQ of Halton Housing has been recognised as one of the best workplaces in the north of England at the annual British Council for Offices (BCO) regional property sector awards. On Thursday 3rd May, Halton Housing won the Corporate Workplace Award at the British Council of Offices’ UK Awards. The award recognises […]
Halton Housing’s Welfare Benefit and Money Advice Team have been shortlisted, for the second consecutive year running, at the Institute of Money Advice Awards in the Debt Team of the Year category. Halton Housing’s Welfare Benefit and Money Advice Team is made up of one senior officer, three officers and a team administrator. A great […]
Last week Halton Housing staff hosted a trio of events to raise funds and awareness for Target Ovarian Cancer. Halton Housing’s triathlon of events included a treadmill relay, then later in the day 25 members of Halton Housing staff and 3 dog companions put on their hiking boots for a woodland walk. And finally, the […]
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