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Meet Our People

Meet Our People

Our people sit at the heart of Halton Housing.  They are key to improving people’s lives by delivering our services to customers.

Improving people's lives

Our employees range from maintenance technicians ensuring your homes are heated, welfare officers who can guide you through benefit changes, housing options who match homes to your needs as well as disruptors who research new technology we could use in your homes.

We employ over

330

talented people

What do our employees think

Hear from a cross section of our employees

Tommy

I have watched us evolve to become the trail blazers we are today. This has cascaded to the workforce making everyone proud to be part of the organisation

Tommy Jackson, Maintenance Technician
JP

I started as an apprentice and have been able to progress through the business. Being involved in innovation and being able to improve the business gives me a real buzz that I honestly can’t describe. The vision of what the organisation should be has made a very big impact on the way everyone works and the culture which very unique for the housing sector. Since day one I have loved my job and I honestly never want to leave.

Jonathan Provost, Disruption Officer

Meet Our Leadership Team

The senior management team is led by Nick Atkin, Group Chief Executive, who is supported by a Deputy Group Chief Executive and seven directors.

Natalie O’Hara

Natalie O’Hara

Director of Human Resources

The Human Resources Team look after 330 employees, they manage all new employees from attracting the right candidate to recruitment and induction. 

@HaraNatalie Connect with Natalie on LinkedIn
Natalie O’Hara

Natalie O’Hara

Director of Human Resources

The Human Resources Team look after 330 employees, they manage all new employees from attracting the right candidate to recruitment and induction. 

@HaraNatalie Connect with Natalie on LinkedIn
Sue Bax

Sue Baxendale

DIRECTOR OF ORGANISATIONAL DEVELOPMENT

Sue brings the flexible priority to life, ensuring employees have access to the right training and have the resources to deliver our corporate strategy 

Connect with Sue on LinkedIn
Sue Bax

Sue Baxendale

DIRECTOR OF ORGANISATIONAL DEVELOPMENT

Sue brings the flexible priority to life, ensuring employees have access to the right training and have the resources to deliver our corporate strategy 

Connect with Sue on LinkedIn
Nick Atkin

Nick Atkin

Group Chief Executive

Leading the organisation since 2005, Nick has spearheaded culture and innovation at Halton Housing.

@nickatkin_hh Connect with Nick on LinkedIn
Nick Atkin

Nick Atkin

Group Chief Executive

Leading the organisation since 2005, Nick has spearheaded culture and innovation at Halton Housing.

@nickatkin_hh Connect with Nick on LinkedIn

Neil McGrath

Executive Director of Business Services

Neil leads the business services functions, HR, organisational development, growth, finance as well at the commercial arm Open Door.

Neil McGrath

Executive Director of Business Services

Neil leads the business services functions, HR, organisational development, growth, finance as well at the commercial arm Open Door.

CAROLE GALSWORTHY

Carole Galsworthy

Director of Business Improvement, IT and Marketing

Carole’s teams head up the Digital First movement, keep the organisation working flexibly and manage Halton’s social media profiles and online platforms.

@CaroleG_hh Connect with Carole on LinkedIn
CAROLE GALSWORTHY

Carole Galsworthy

Director of Business Improvement, IT and Marketing

Carole’s teams head up the Digital First movement, keep the organisation working flexibly and manage Halton’s social media profiles and online platforms.

@CaroleG_hh Connect with Carole on LinkedIn
Karen Baildon

Karen Baildon

Director of Property & Housing

Karen’s team are on the frontline, maintaining homes and providing the extra support and advice to customers.

@kbaildon_hht Connect with Karen on LinkedIn
Karen Baildon

Karen Baildon

Director of Property & Housing

Karen’s team are on the frontline, maintaining homes and providing the extra support and advice to customers.

@kbaildon_hht Connect with Karen on LinkedIn
Rob Poole, slider quote 3

Rob Poole

Managing Director Open Door

Taking charge of our commercial entity, Rob and the team manage a number of private properties with various tenures across the North West.

Connect with Rob on LinkedIn
Rob Poole, slider quote 3

Rob Poole

Managing Director Open Door

Taking charge of our commercial entity, Rob and the team manage a number of private properties with various tenures across the North West.

Connect with Rob on LinkedIn
Sue Smith

Sue Smith

Director of Finance & Assurance

Sue heads up the finance, performance, governance and assurance team to keep Halton Housing running on track.

@suesmith_hh Connect with Sue on LinkedIn
Sue Smith

Sue Smith

Director of Finance & Assurance

Sue heads up the finance, performance, governance and assurance team to keep Halton Housing running on track.

@suesmith_hh Connect with Sue on LinkedIn
Paul Mullane

Paul Mullane

Director of Development & Growth

Paul brought development to Halton in 2010, and continues to find new areas to build and grow on in Halton.

@paulm_HHT ‏
Paul Mullane

Paul Mullane

Director of Development & Growth

Paul brought development to Halton in 2010, and continues to find new areas to build and grow on in Halton.

@paulm_HHT ‏

Our Teams

We have a variety of teams which come together and deliver our services. From bringing an empty property back to life ready to let, offering welfare benefit advice or developing technology systems to keep the organisation running we have a wealth of talent here.

Ingrid Fife

Board Members

Our Board Members guide the strategic direction of Halton Housing; they come from a variety of different backgrounds, and each bring specific skills and knowledge to our Board.

BI

Business Improvement

As the organisation improves and makes process changes, business improvement ensures our systems, policies and procedures are aligned to deliver the best service possible.

development

Development & Growth

Our Development Team has an exciting programme of new homes either being built and/or at planning stage. Over recent years the team have delivered an extensive portfolio of new build properties as part of our expanding development programme, and are always on the lookout for new build opportunities.

office-finance

Finance & Assurance

This team keep the business on track, from managing the company accounts, analysing business performance and ensuring all activities are within governance and regulatory guidelines.

welfare

Housing Services

Filling vacant homes with customers, offering extra tenancy support to customers who need it, welfare and benefit advice and anti-social behaviour officers make up this team.

Human Resources

The human resources team look after 330 plus, Halton Housing employees. They manage all new employees from attracting the right candidate to recruitment and induction.

ICT

ICT

The team manage and develop systems to allow employees to work flexibly and deliver services from any location. The disruption team are always looking for new technology to improve services and how people use their homes.

Leadership Team

The senior management team is led by Nick Atkin, Group Chief Executive, who is supported by a Deputy Chief Executive and seven directors.

hub

Marketing Team

Our team design campaigns for customers using a number of channels and methods. From award writing, to tweets we keep communication flowing.

PS

Property Services

Maintaining homes, undertaking repairs, bringing homes back to good standards and making adaptations to home our property services team have everything covered.

Careers at Halton Housing

As we grow and adapt we are always looking for new people to join our team in a variety of roles. Take a look at our vacancies or following us on social media for more information.

In motion
Ingrid Fife

Our Culture

You may have heard it before but no two days are the same here. We have strong values and key behaviours that we expect employees to demonstrate. In reward our people work in a forward thinking and open environment where they are encouraged to challenge the norm and work flexibly and importantly – have fun. Our working space, Waterfront Point, is significant in defining the type of organisation we are and strive to be, flexible, innovative and agile.

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Related News

Stay up to date with all the latest Halton Housing news here!

Read More News
Halton News

Halton Housing’s Welfare Benefit and Money ...

26th April 2018

Halton Housing’s Welfare Benefit and Money Advice Team have been shortlisted, for the second consecutive year running, at the Institute of Money Advice Awards in the Debt Team of the Year category. Halton Housing’s Welfare Benefit and Money Advice Team is made up of one senior officer, three officers and a team administrator. A great […]

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Victoria House, former Runcorn Cottage Hospital
Developments

Halton Housing transform historical Runcorn C...

16th April 2018

On Thursday 12th April, the remaining properties on the Victoria House development, located on Holloway Road, higher Runcorn were completed and handed over to Halton Housing. The £2.9 million project was grant funded by the HCA (Homes and Communities Agency) and has seen the creation of 28 new homes on Holloway and has involved the […]

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Important Tenant Updates

Halton Housing become a Community Benefit Soc...

12th April 2018

Halton Housing Trust Ltd (HHT) has converted itself from a Company registered with Companies House and the Charity Commission into a Community Benefit Society registered with the Financial Conduct Authority (FCA). Halton Housing has converted in to a charitable Community Benefit Society (CBS) because of the financial benefits of conversion and the nature of CBSs, […]

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Developments

Work has started on innovative new build prop...

9th April 2018

Works have started on site at Halton Housing’s latest new build development, Montgomery Road in Widnes. The development comprises of eight new properties. The homes, located on Montgomery Road will comprise of six two-bedroom houses and two three bedroom houses, and will all be available for affordable rent. Following the recent successful build of Grange House, […]

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Developments

67 new homes to be built on Picow Farm Road, ...

6th April 2018

Halton Housing have successfully acquired a plot of land on Picow Farm Road, Runcorn to allow them to create a £9.8 million housing development. The development will comprise of 67 brand new-homes, which will be a mixture of two, three and four-bedroom homes and bungalows. On this plot of land Halton Housing plan to create […]

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#TeamMo
Halton News

Halton Housing raises more than £3000 for Ta...

20th March 2018

Last week Halton Housing staff hosted a trio of events to raise funds and awareness for Target Ovarian Cancer. Halton Housing’s triathlon of events included a treadmill relay, then later in the day 25 members of Halton Housing staff and 3 dog companions put on their hiking boots for a woodland walk. And finally, the […]

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