Whether you’re a Halton Housing customer or not, there are a wealth of different ways you can get in touch with us. If you want to ask us a quick question, why not try our Live Chat service? You can find the link to Live Chat below. Or, if you’re query is more complicated, find our contact number or digital contact methods on this page! Explore all of your contact options here.
Report repairs, pay your rent, raise a query and do pretty much anything you may need to as a Halton Housing customer via our Customer App. By using the Customer App you can manage your tenancy anywhere, 24 hours a day, 365 days a year.
If you are NOT a current Halton Housing Customer, please use one of the options below to contact us with your enquiry.
I am a current
leaseholder.
I am a current
shared owner.
I have a marketing/
communications query.
I am acting on behalf of a
customer.
Here you will find some other ways you can get in touch with us.
If you need to make a compliment or complaint, please email talktous@haltonhousing.org
Face to face meetings with our employees must be scheduled with the relevant member of staff prior to the appointment.
Follow us Facebook @haltonhousing
Follow us on Twitter @HaltonHousing
Follow us on LinkedIn @haltonhousing
Follow us on Instagram @haltonhousing_
A member of staff is available Monday – Friday from 9am – 5pm at our head office. Our address is: Waterfront Point, Warrington Road, Widnes WA8 0TD
Halton Housing PO BOX 631
Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.
Struggling with your mental health? Find where you can get free help and support here.
1 min
Cuckooing is when a drug dealer takes over the home of a vulnerable person in order to use it as a base for drug dealing.
2 Mins
We will spend hours choosing Christmas gifts, cooking, and decorating our homes ready for the big day. But safety may be one of the last things on our minds as we get caught up in the festivities. However you choose to celebrate this Christmas, it’s important to be aware of the dangers around the home at this time of year.
7 Mins
Our Welfare Benefit Money Advice Team team is available for customers and members of their household to seek advice and assistance with all matters relating to welfare benefits, debt and money advice.
1 min
Condensation, mould and damp is a major problem to many houses and flats. It can affect your health and can cause damage to furniture and wall plaster.
4 Mins
Legionnaires’ disease is a form of pneumonia you can catch by inhaling droplets of water from things like air conditioning or hot tubs.
2 Mins
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