Whether you’re a Halton Housing customer or not, there are a wealth of different ways you can get in touch with us. If you want to ask us a quick question, why not try our Live Chat service? You can find the link to Live Chat below. Or, if you’re query is more complicated, find our contact number or digital contact methods on this page! Explore all of your contact options here.
Report repairs, pay your rent, raise a query and do pretty much anything you may need to as a Halton Housing customer via our Customer App. By using the Customer App you can manage your tenancy anywhere, 24 hours a day, 365 days a year.
If you are NOT a current Halton Housing Customer, please use one of the options below to contact us with your enquiry.
I am a current
leaseholder.
I am a current
shared owner.
I have a marketing/
communications query.
I am acting on behalf of a
customer.
Here you will find some other ways you can get in touch with us.
If you need to make a compliment or complaint, please email talktous@haltonhousing.org
Face to face meetings with our employees must be scheduled with the relevant member of staff prior to the appointment.
Follow us Facebook @haltonhousing
Follow us on Twitter @HaltonHousing
Follow us on LinkedIn @haltonhousing
Follow us on Instagram @haltonhousing_
A member of staff is available Monday – Friday from 9am – 5pm at our head office. Our address is: Waterfront Point, Warrington Road, Widnes WA8 0TD
Halton Housing PO BOX 631
Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.
Struggling with your mental health? Find where you can get free help and support here.
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Here you can view our policy on Mobility Scooters in Common Parts of Flatted Blocks.
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We’ve pulled together details of Coronavirus scams that are currently circulating and provide details of what to do if you think you have fallen victim.
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We have put together some help and support options available for people affected by Domestic Abuse during the Coronavirus (Covid-19) crisis.
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Here you can read our policy on identifying, confirming, undertaking and charging for repairs and other items which are the responsibility of customers.
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We have compiled some information to help you navigate the current supermarkets offerings including details of which supermarkets that are still taking orders for delivery and Government support.
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