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Your Halton Housing Customer Account

Use your Customer Account to report repairs, raise queries, pay your rent and do pretty much anything you may need to as a Halton Housing customer, 24 hours a day, 365 days a year.

pay your rent

Using Our Customer App

Report repairs, pay your rent, raise a query and do pretty much anything you may need to as a Halton Housing customer via our Customer App. By using the Customer App you can manage your tenancy anywhere, 24 hours a day, 365 days a year.

Speak To Us On Live Chat

Have a quick question you would like a member of our team to answer? Get in touch with us via Live Chat!

Enquiries

Thank you for contacting Halton Housing. Please select one of the following statements below
 to proceed with your query.

I am a current
leaseholder.

I am a current
shared owner.

I have a marketing/
communications query.

I am acting on behalf of a
customer.

Post

Halton Housing PO BOX 631

By Phone

By Appointment

Face to face meetings with our employees must be scheduled with the relevant member of staff prior to the appointment.

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Follow us on LinkedIn @haltonhousing

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Head Office

Visitors to our office should make an appointment with the relevant member of staff before visiting. Waterfront Point, Warrington Road, Widnes WA8 0TD

Related Help & Support Articles

Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.

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Many of our customers may receive a call from a third party called ‘Kwest’ over coming weeks on our behalf. Kwest will ask randomly selected customers a number of questions about the service they’ve received from Halton Housing. This forms part of a service review we’re carrying out to improve our services for customers. If you have any questions about this, please contact a member of our Customer Services Team via our online communication methods