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Your Halton Housing Customer Account

Use your Customer Account to report repairs, raise queries, pay your rent and do pretty much anything you may need to as a Halton Housing customer, 24 hours a day, 365 days a year.

pay your rent

Using Our Customer App

Report repairs, pay your rent, raise a query and do pretty much anything you may need to as a Halton Housing customer via our Customer App. By using the Customer App you can manage your tenancy anywhere, 24 hours a day, 365 days a year.

Have a quick question you would like a member of our team to answer? Get in touch with us via Live Chat!

Live Chat is open on weekdays only from Monday to Friday.

Non-Customer Enquiries

If you are NOT a current Halton Housing Customer, please use one of the options below to contact us with your enquiry.

I am a current
leaseholder.

I am a current
shared owner.

I have a marketing/
communications query.

I am acting on behalf of a
customer.

Email

If you need to make a compliment or complaint, please email talktous@haltonhousing.org

By Phone

By Appointment

Face to face meetings with our employees must be scheduled with the relevant member of staff prior to the appointment.

Facebook

Follow us Facebook @haltonhousing

Twitter

Follow us on Twitter @HaltonHousing

LinkedIn

Follow us on LinkedIn @haltonhousing

Instagram

Follow us on Instagram @haltonhousing_

Head Office

Our head office is currently closed to visitors due to coronavirus. Our address is: Waterfront Point, Warrington Road, Widnes WA8 0TD

Post

Halton Housing PO BOX 631

Related Help & Support Articles

Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.

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