Our service status from Monday 1st June 2020 can be found below:
We expect it is going to take some time as we adapt to the new normal. We kindly ask that you bear with us as we slowly get back to what we do best – improving people’s lives.
Our colleagues are all following safe systems of work protocols and will wear appropriate personal protective equipment.
Please note, we are still asking customers to follow the latest government guidelines and to notify us if they, or anyone in their household has either being diagnosed with Coronavirus, is self-isolating, has any flu-like symptoms, or has any other concerns as to why we should not complete work in their home.
You can still contact us using our main telephone number 0303-333-0101, or customers can still contact us via the app or portal, or via the live chat on here, (see the purple tab to the right) between 10am – 5pm.
In the meantime, we’d like to thank you for your patience and we hope that you and your families are safe and well.
Our Commitment to You:
As we resume our services, we want to assure you that we have complied in all aspects, with the government’s guidance on managing the risk of Covid-19:
Open letter from the Housing Minister, Chris Pincher MP
The Housing Minister Chris Pincher MP has issued an open letter to social housing tenants outlining the Government’s plans to restart society and allow housing services to resume. Please take the opportunity to read the letter.
Would you like to receive news and updates straight to your inbox? Tell us your email address and areas you are interested in, and we will send you relevant updates
Copyright Halton Housing 2020 | A charitable housing association registered under the Co-operative and Community Benefit Societies Act 2014 | Website design and development by Clicky Community Benefit Society Registration number: 7744 Privacy Notice | Sitemap