Staying independent in your own home is a priority for many of our customers, no matter their age. With this in mind, we’ve created Elderly Care and Extra Care schemes to help over 55s stay independent.
Elderly Care & Support
The Extra Care team is committed to helping the older generation live independently in their own home, and eliminating the upheaval of moving into a supported scheme so our customers can continue to enjoy their home comforts. The services we offer include:
Support at home on a daily basis.
On-site scheme staff to help with any queries or issues residents may have.
Access to the fantastic range of activities held at our schemes.
Specially adapted properties.
Here you can read a collection of short, helpful articles on all things Elderly and Extra Care which may answer any questions you have.
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Customer notice: Bank Holiday Hours
Please be aware that over the Bank Holiday weekend, we are operating an emergency and rent payment telephone service from 5pm today until Tuesday 27th August at 9am. Waterfront Point will also be closed to customers/visitors and Live chat will not be available during this time. Non-emergency queries or requests can still be raised via the Halton Housing app and portal. For emergency repairs only please call us on 0303 333 0101.