Search the Halton Housing Website

Can’t find what you’re 
looking for?

Filter your search results by visiting our help and support page.

Help & Support
My Tenancy
Menu

 

Tenancy Types

We have three different types of tenancies available, but only one will apply to you. Halton Housing customers can either be on a normal Assured Tenancy, an Assured Tenancy with a Preserved Right to Buy or a Starter Tenancy. You can find out more about each tenancy type and your rights as a tenant by reading our Customer Handbook.

Read the Tenancy Handbook

What kind of tenancy do I have?

Want to know what kind of tenancy you have? Look no further.

An assured tenancy with the Preserved Right to Buy

This type of tenancy applies to all those people who had secure tenancies with Halton Borough Council and transferred to Halton Housing on 5th December 2005.

A normal assured tenancy

This type of tenancy applies to people who were housed by Halton Housing from another social landlord after 5th December 2005, and already had this type of tenancy. It does not have the Preserved Right to Buy attached to it.

A starter tenancy

This will apply to all new customers of Halton Housing who have never had a tenancy before. It effectively means that you will have a ‘probationary’ tenancy for your first 12 months with Halton Housing. If there are no problems during this time, your tenancy will automatically convert to a normal assured tenancy as described above.

Related Content

Here you can find helpful articles on managing and maintaining your Halton Housing tenancy.

Looking to Move?

To apply to live in any of our properties you must have an active Property Pool Plus account. To register for an account, simply follow all of the Property Pool Plus registration steps.

Related Help & Support Articles

Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.

Manage Your Tenancy 24 Hours a Day, at the Click of a Button by Downloading Our Customer App.

Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!

Related News

Stay up to date with all the latest Halton Housing news here!

Read More News
Halton Housing Customer Engagement Team with Keiron Gordon of Keep Widnes Tidy
Halton News

Funding boost for ‘Keep Widnes Tidy’

14th February 2020

We have provided a funding boost for ‘Keep Widnes Tidy’, a voluntary litter picking group in Widnes. The new funding from our Helping Hands initiative will enable the group to purchase new equipment, allowing more people to get involved in its activities.  The Helping Hands initiative makes available funding, skills, materials and resources to community projects and groups which benefit the Borough.  Keep Widnes Tidy […]

find out more
halton housing and cheshire police
Halton News

Address successfully targeted for ‘cuckooin...

14th January 2020

We worked alongside Cheshire Police last week (Friday 10th January 2020) to force entry into an address in Ditton following reports from a vulnerable customer that their flat was being used for drug and criminal activity. One male was arrested for possession with intent to supply drugs and theft of a bike. Recent months have […]

find out more
Halton Housing supporting Cheshire Police on there Operation Treacle
Halton News

Supporting Cheshire Police during Halloween a...

23rd October 2019

Halton Housing is pleased to be supporting Cheshire Police’s Operation Treacle.   The operation has been launched in a bid to tackle anti-social behaviour during Halloween and the Bonfire Night period.  Staff from Halton Housing’s Anti-social Behaviour and Tenancy Enforcement teams will be taking part in the multi-agency operation with officers from Cheshire Police, staff […]

find out more
Halton Housing is supporting Get Online Week
Halton News

Halton Housing supporting Get Online Week 201...

11th October 2019

As an organisation leading the way with our Digital First programme, we’re proud to be supporting Get Online Week – an initiative led by Good Things Foundation, aimed at increasing people’s confidence using computers and the internet.  The annual campaign, which this year runs from 14 to 20 October, inspires organisations like Halton Housing to make sure that everyone can […]

find out more
Halton Housing wards funding to cheshire police
Halton News

Helping Hands Provides Funding to Cheshire Po...

3rd September 2019

Halton Housing were delighted to provide funding support to this summer’s Victoria Park Experience (VPX).  The annual event took place on Thursday 15th August at Victoria Park in Widnes providing free entertainment to over 10000 young people from across Widnes and surrounding areas.  VPX was part-funded by Halton Housing’s Helping Hands Fund, following a successful application from Cheshire Police with £1800 being awarded to help support the […]

find out more
Grange Community Forum
Halton News

Grange Community Forum Awarded £1250

21st August 2019

We are pleased to announce that Grange Community forum has been awarded the Annual Grant and Development Grant receiving a total of £1250. This fantastic group put on many events throughout the year, including; x2 children’s events, an Easter event and a Halloween event. These events have an entertainer, balloon modeller, face painter and tattoo […]

find out more

Sign Up For Regular Updates

Would you like to receive news and updates straight to your inbox? Tell us your email address and areas you are interested in, and we will send you relevant updates

accessibilityalert align-leftanti_socialinfo-Asset 3 arrow_down_thicker_no_fillarrow_down_white arrow_down_whitearrow_downarrow_leftarrow_rightarrow_up_accordion arrow_up_tail article Untitled-1info-Asset 4 tenancycalendar calendarcameracard clockcollaborationcomputerAsset 4 cross_arrows crosscurves document down_arrowdownload-2duohouseAsset 2emote_1 emote_2 emote_3 emote_4 emote_5 figured_arrowsUntitled-2flaggradient_briefcase info-Asset 5 helphh Untitled-2Untitled-3house_helpicon_additional_incomeicon_alcoholicon_benefitsicon_bettingicon_car_insuranceicon_child_benefitsicon_childcareAsset 1 icon_clothingicon_council_taxAsset 4 icon_electricityicon_gasicon_groceryicon_gymAsset 5 icon_home_insuranceicon_iAsset 3 icon_petrolAsset 1 icon_renticon_takeawaysicon_total_incomeicon_travel_feesicon_tvWage after Taxicon_waterinnovative_stacked innovative key_features keyholderleft_arrowinfo-Asset 5 Group 2Created with Sketch. ShapeCreated with Sketch. LineCreated with Sketch. live_chatUntitled-3 megaphonemessagemouse new_homes partnership_stacked partnership pause Page 1Created with Sketch. pen info-Asset 9 percentagepersontickpet_iconinfo-Asset 6 pin plant_iconplay Asset 2 info-Asset 7 promises_stacked promises property_overview qualrespect_stacked respect right_arrow_whiteright_arrowsearch Untitled-3slider_next slider_prev smileyFacebook Google Plus Instagram social_linkedin Pinterest Twitter YouTube socialUntitled-3square_triangle Untitled-3info-Asset 8 triangle-left Untitled-2 wifi-glyph-24