We have three different types of tenancies available, but only one will apply to you. Halton Housing customers can either be on a normal Assured Tenancy, an Assured Tenancy with a Preserved Right to Buy or a Starter Tenancy. You can find out more about each tenancy type and your rights as a tenant by reading our Customer Handbook.
Read the Tenancy Handbook
Here you can find helpful articles on managing and maintaining your Halton Housing tenancy.
To apply to live in any of our properties you must have an active Property Pool Plus account. To register for an account, simply follow all of the Property Pool Plus registration steps.
Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.
Did you know Halton Housing customers who pay their rent via Direct Debit are almost twice as likely to avoid getting in to rental arrears?
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If you're struggling with you're arrears talk to us. Find out all the ways you can get in touch here.
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Not having any luck on Property Pool Plus? Find out how you could get an affordable home through Move Maker, an app which helps you swap homes here.
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Find out what you as a Halton Housing customer are responsible for in your home, and what we as a landlord as responsible for repairing.
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Want to make you're life easier? Of course you do, so download our Customer App! Find all the information you need here.
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Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!
We want your feedback! The National Housing Federation is a membership body for housing associations in England. The National Housing Federation (also known as NHF) association members collectively provide two and a half million homes for more than 6 million people. By working with its association members, the NHF have put together a draft plan […]
Halton Housing is delighted to be supporting Halton’s first Mental Health Festival. Taking place from 6th – 14th October, the festival will wrap around World Mental Health Day on 10th October. It aims to raise awareness of mental health, tackle stigma people experience because of mental health problems and encourage everyone to start looking after […]
Halton Housing staff took time out of their busy schedules to proudly pledge hours for PlaceShapers We Care Day on Friday 14th September. We Care Day saw Halton Housing join over 100 community-focused housing associations – around the country pledge time to give something extra back to residents, customers and communities. Over 2000 hours were […]
Halton Housing today launched ‘Helping Hands’, an initiative which makes available skills, materials and resources to community projects and groups which benefit the Borough. Halton Housing has been supporting local charities since 2005 through its Nominated Charity of the Year and Community Sponsorship Fund and now these hugely successful initiatives have been brought together under […]
As we enter the last stretch of Summer, the winners of Halton Housing’s annual ‘Digital Garden Competition’ have been announced. Now in its fourth year, the competition has seen green fingered customers throughout Runcorn and Widnes competing for the title of ‘Digital Garden Competition Winner 2018’. The competition invited customers to take a photograph of […]
On Thursday 28th June, Halton Housing’s Development Team and Open Door received handover of The Old Forge in Frodsham. The development of ten Shared Ownership, new-build apartments are brought to you and managed by Open Door, the commercial subsidiary of Halton Housing. Comprising of a mixture of one and two-bedroom apartments and located just off the High Street in the idyllic Cheshire town of Frodsham, The Old Forge is an exceptional development that has been finished to a high specification throughout. Each apartment has its own front door, fitted kitchen with top quality integrated appliances including fridge […]
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