We have three different types of tenancies available, but only one will apply to you. Halton Housing customers can either be on a normal Assured Tenancy, an Assured Tenancy with a Preserved Right to Buy or a Starter Tenancy. You can find out more about each tenancy type and your rights as a tenant by reading our Customer Handbook.
Read the Tenancy Handbook
Here you can find helpful articles on managing and maintaining your Halton Housing tenancy.
To apply to live in any of our properties you must have an active Property Pool Plus account. To register for an account, simply follow all of the Property Pool Plus registration steps.
Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.
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If you're struggling with you're arrears talk to us. Find out all the ways you can get in touch here.
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Not having any luck on Property Pool Plus? Find out how you could get an affordable home through Move Maker, an app which helps you swap homes here.
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Find out what you as a Halton Housing customer are responsible for in your home, and what we as a landlord as responsible for repairing.
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Want to make you're life easier? Of course you do, so download our Customer App! Find all the information you need here.
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Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!
This week is Volunteers’ Week (1-7 June) – a week to celebrate and say thank you for the fantastic contribution millions of volunteers make across the UK. We would like to use the week to say a massive thank you to all of our customers who volunteer their time at Halton Housing and the contribution […]
On Saturday 15th June Open Door are set to open the doors to the Show Home at Bower Brook Gardens Phase 2 for the official launch event. The launch event will take place between 10.30am until 3pm on Saturday 15th June. Open Door are inviting anybody who is interested in buying a home for sale at Bower […]
New Homes For Sale in Widnes Listed Bower Brook Gardens Phase 2 is the second stage of Halton Housing’s popular Tan House Lane development in Widnes. The first phase of the development, which was completed in summer 2018 comprised of Shared Ownership, affordable rent and properties for market sale through Halton Housing’s build partner, Russell […]
Halton Housing has unveiled a programme of estate walkabouts to help improve the communities its customers live in. Following feedback received from a recent customer survey, Halton Housing is making some changes to ensure it is doing everything it can to make the communities which it serves great. Customers said they wanted to see Halton […]
We want your feedback! The National Housing Federation is a membership body for housing associations in England. The National Housing Federation (also known as NHF) association members collectively provide two and a half million homes for more than 6 million people. By working with its association members, the NHF have put together a draft plan […]
Halton Housing is delighted to be supporting Halton’s first Mental Health Festival. Taking place from 6th – 14th October, the festival will wrap around World Mental Health Day on 10th October. It aims to raise awareness of mental health, tackle stigma people experience because of mental health problems and encourage everyone to start looking after […]
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