We have three different types of tenancies available, but only one will apply to you. Halton Housing customers can either be on a normal Assured Tenancy, an Assured Tenancy with a Preserved Right to Buy or a Starter Tenancy. You can find out more about each tenancy type and your rights as a tenant by reading our Customer Handbook.
Read the Tenancy Handbook
Here you can find helpful articles on managing and maintaining your Halton Housing tenancy.
To apply to live in any of our properties you must have an active Property Pool Plus account. To register for an account, simply follow all of the Property Pool Plus registration steps.
Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.
If you're struggling with you're arrears talk to us. Find out all the ways you can get in touch here.
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Not having any luck on Property Pool Plus? Find out how you could get an affordable home through Move Maker, an app which helps you swap homes here.
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Find out what you as a Halton Housing customer are responsible for in your home, and what we as a landlord as responsible for repairing.
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Want to make you're life easier? Of course you do, so download our Customer App! Find all the information you need here.
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Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!
We have launched a new Neighbourhoods Team to provide customers with a ‘one stop’ for all things including tenancy management, anti-social behaviour and support. Launched in response to customer feedback, the team officially went live from 12th October and will offer a visible presence to customers across our neighbourhoods, helping build stronger relationships with customers […]
We’re looking for new members to join our independent customer Scrutiny Panel. Sitting underneath our Board, the panel are responsible for picking service areas of Halton Housing they wish to scrutinise, with the view to making recommendations for improvement – helping ensure we are offering the best services we can to our customers. Alongside meeting […]
We have provided a funding boost for ‘Keep Widnes Tidy’, a voluntary litter picking group in Widnes. The new funding from our Helping Hands initiative will enable the group to purchase new equipment, allowing more people to get involved in its activities. The Helping Hands initiative makes available funding, skills, materials and resources to community projects and groups which benefit the Borough. Keep Widnes Tidy […]
We worked alongside Cheshire Police last week (Friday 10th January 2020) to force entry into an address in Ditton following reports from a vulnerable customer that their flat was being used for drug and criminal activity. One male was arrested for possession with intent to supply drugs and theft of a bike. Recent months have […]
Halton Housing is pleased to be supporting Cheshire Police’s Operation Treacle. The operation has been launched in a bid to tackle anti-social behaviour during Halloween and the Bonfire Night period. Staff from Halton Housing’s Anti-social Behaviour and Tenancy Enforcement teams will be taking part in the multi-agency operation with officers from Cheshire Police, staff […]
As an organisation leading the way with our Digital First programme, we’re proud to be supporting Get Online Week – an initiative led by Good Things Foundation, aimed at increasing people’s confidence using computers and the internet. The annual campaign, which this year runs from 14 to 20 October, inspires organisations like Halton Housing to make sure that everyone can […]
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