Welcome to our new Help and Support section. Here we aim to answer any questions or queries you may have. To make browsing this section that little bit easier for you, we have split this page in to 6 categories, which are: Your Home, Health and Wellbeing, Help with Halton, Online Accessibility, Payments and Money and Your Career. You can also search this section by typing you’re looking for in the below search box.
If you’ve exhausted our Help and Support section and still can’t find the answer to your question or query, talk to us. You can get in touch via Live Chat, our Customer App or your Halton Housing Customer Account.
Would you like to receive news and updates straight to your inbox? Tell us your email address and areas you are interested in, and we will send you relevant updates
Copyright Halton Housing 2018 | A charitable housing association registered under the Co-operative and Community Benefit Societies Act 2014 | Website design and development by Clicky Community Benefit Society Registration number: 7744 Privacy Notice | Sitemap
Our self-service options are currently unavailable for use due to essential maintenance work being carried out on these systems. This work will affect our Halton Housing Customer Account service and our Customer App, you will not be able to use either of these services to raise repairs or queries until the works are completed. The works are due to be completed by 4pm on Monday 7th May.
If you need to log an emergency repair during this time (emergencies only), please call our out of hours service on 0303 333 0101