Welcome to our new Help and Support section. Here we aim to answer any questions or queries you may have and provide you with the housing help you’re looking for. To make browsing this section that little bit easier for you, we’ve split this page into 6 categories, which are: Your Home, Health and Wellbeing, Help with Halton, Online Accessibility, Payments and Money and Our Policies. You can also search this section by typing you’re looking for in the below search box.
If you’ve exhausted our Help and Support section and still can’t find the answer to your question or query, talk to us. You can get in touch via Live Chat, our Customer App or your Halton Housing Customer Account.
Would you like to receive news and updates straight to your inbox? Tell us your email address and areas you are interested in, and we will send you relevant updates
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We are currently experiencing technical issues with our Web Portal (My Account) and App. Our team is actively working to fix the issue. We hope to have this resolved soon. We apologise for any inconvenience caused.