Search the Halton Housing Website

Can’t find what you’re 
looking for?

Filter your search results by visiting our help and support page.

Help & Support
My Tenancy
Menu

Resources

Here can find videos, booklets, download customer information, financial reports and customer guides.

Help & Support Categories

We have 6 Help and Support categories to help make finding the help and advice you’re looking for that little bit easier, the categories include: Your Home, Health and Wellbeing, Help with Halton, Online Accessibility, Payments and Money and Your Career.

Looking to Move?

To apply to live in any of our properties you must have an active Property Pool Plus account. To register for an account, simply follow all of the Property Pool Plus registration steps.

Manage Your Tenancy 24 Hours a Day, at the Click of a Button by Downloading Our Customer App.

Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!

Related News

Stay up to date with all the latest Halton Housing news here!

Read More News
Halton News

Halton Housing’s Welfare Benefit and Money ...

26th April 2018

Halton Housing’s Welfare Benefit and Money Advice Team have been shortlisted, for the second consecutive year running, at the Institute of Money Advice Awards in the Debt Team of the Year category. Halton Housing’s Welfare Benefit and Money Advice Team is made up of one senior officer, three officers and a team administrator. A great […]

find out more
Victoria House, former Runcorn Cottage Hospital
Developments

Halton Housing transform historical Runcorn C...

16th April 2018

On Thursday 12th April, the remaining properties on the Victoria House development, located on Holloway Road, higher Runcorn were completed and handed over to Halton Housing. The £2.9 million project was grant funded by the HCA (Homes and Communities Agency) and has seen the creation of 28 new homes on Holloway and has involved the […]

find out more
Important Tenant Updates

Halton Housing become a Community Benefit Soc...

12th April 2018

Halton Housing Trust Ltd (HHT) has converted itself from a Company registered with Companies House and the Charity Commission into a Community Benefit Society registered with the Financial Conduct Authority (FCA). Halton Housing has converted in to a charitable Community Benefit Society (CBS) because of the financial benefits of conversion and the nature of CBSs, […]

find out more
Developments

Work has started on innovative new build prop...

9th April 2018

Works have started on site at Halton Housing’s latest new build development, Montgomery Road in Widnes. The development comprises of eight new properties. The homes, located on Montgomery Road will comprise of six two-bedroom houses and two three bedroom houses, and will all be available for affordable rent. Following the recent successful build of Grange House, […]

find out more
Developments

67 new homes to be built on Picow Farm Road, ...

6th April 2018

Halton Housing have successfully acquired a plot of land on Picow Farm Road, Runcorn to allow them to create a £9.8 million housing development. The development will comprise of 67 brand new-homes, which will be a mixture of two, three and four-bedroom homes and bungalows. On this plot of land Halton Housing plan to create […]

find out more
#TeamMo
Halton News

Halton Housing raises more than £3000 for Ta...

20th March 2018

Last week Halton Housing staff hosted a trio of events to raise funds and awareness for Target Ovarian Cancer. Halton Housing’s triathlon of events included a treadmill relay, then later in the day 25 members of Halton Housing staff and 3 dog companions put on their hiking boots for a woodland walk. And finally, the […]

find out more

Sign Up For Regular Updates

Would you like to receive news and updates straight to your inbox? Tell us your email address and areas you are interested in, and we will send you relevant updates

alert align-leftanti_socialinfo-Asset 3 arrow_down_thicker_no_fillarrow_down_white arrow_down_whitearrow_downarrow_leftarrow_rightarrow_up_accordion article Untitled-1info-Asset 4 tenancycalendarcameracard clockcollaborationcomputerAsset 4 cross_arrows crosscurves down_arrowdownload-2duohouseAsset 2figured_arrowsUntitled-2flaggradient_briefcase info-Asset 5 helphh Untitled-2Untitled-3house_helpicon_additional_incomeicon_alcoholicon_benefitsicon_bettingicon_car_insuranceicon_child_benefitsicon_childcareAsset 1 icon_clothingicon_council_taxAsset 4 icon_electricityicon_gasicon_groceryicon_gymAsset 5 icon_home_insuranceicon_iAsset 3 icon_petrolAsset 1 icon_renticon_takeawaysicon_total_incomeicon_travel_feesicon_tvWage after Taxicon_waterkey_features keyholderleft_arrowinfo-Asset 5 live_chatUntitled-3 megaphonemessagemouse new_homes pause Page 1Created with Sketch. pen info-Asset 9 percentagepersontickpet_iconinfo-Asset 6 plant_iconplay Asset 2 info-Asset 7 property_overview qualright_arrow_whiteright_arrowsearch Untitled-3slider_next slider_prev smileyFacebook Google Plus Instagram social_linkedin Pinterest Twitter YouTube socialUntitled-3square_triangle Untitled-3info-Asset 8 triangle-left Untitled-2 wifi-glyph-24