Search the Halton Housing Website

Can’t find what you’re 
looking for?

Filter your search results by visiting our help and support page.

Help & Support
My Tenancy

Health & Wellbeing

Here the is a range of ways to stay healthy with tips and advice across a range of topics.

Popular Queries In 'Health & Wellbeing'

See here for our most popular Health & Wellbeing Help and Support articles.

All Help & Support Articles in 'Health & Wellbeing'

Here you can browse all of our Health & Wellbeing Help and Support articles, designed to offer you simple tips and changes you can make to improve your health.

Coronavirus: Helping you get access to food and supplies

The Government is making food parcels available to elderly and vulnerable people across the country. They are working with the UK’s supermarkets, catering suppliers, charities and volunteers to get food and essential supplies to those in need. In order to get access to food parcels and home delivery slots in the coming days, the Government […]

Read More

6 Minute Read

Keep warm, keep well – cold weather advice

Protecting yourself and your home from cold weather is vital during the winter months.   During our busy periods we will work hard to get to everyone as quickly as possible but it may be necessary to prioritise those where there is a disability/vulnerability identifed or complete heating failure and/or no hot water and where there are children […]

Read More

6 Minute Read

Dealing with Bereavement

When a spouse, relative or close family friend passes away, many people find that they are overwhelmed. UK Care Guide has produced a handy article which sets out the key issues that you need to deal with when dealing with a bereavement and also point you in the direction of people that can help you. […]

Read More

1 Minute Read

Help over Christmas and New Year

The Christmas and New Year period can be a joyful time of year. A chance to see family and friends, exchange gifts and have some fun. But it can also be a challenging time of year and can be even more difficult to cope for many of us. If you need help and support during […]

Read More

4 Minute Read

Partners in Prevention (PIP)

Halton Housing is proud to support Partners in Prevention (PIP) group. The Partners In Prevention Group is a working group of professionals from statutory, non-statutory and voluntary organisations in Halton who meet three times a year. The aim of this working group is to discuss services, highlight referral and signposting opportunities and identify community assets […]

Read More

1 Minute Read

Carbon Monoxide

Carbon Monoxide Poisoning You can’t see, taste or smell carbon monoxide, but it can be deadly. Carbon Monoxide (CO) is a highly poisonous gas, it can cause death as well as serious long term health problems such as brain damage. The Gas Safety Register defines CO as: ‘..produced by the incomplete burning of natural gas […]

Read More

3 Minute Read

Lift Safety

Halton Housing operates 6 lifts in total in 5 of our buildings: Naughton Fields, Barkla Fields, Brennan Lodge, Brunswick House and two in Churchill Mansions. We inspect all of our lifts on a quarterly basis as opposed to the standard 6 monthly inspections in line with LOLER statutory requirements. All of our lifts contain an […]

Read More

1 Minute Read

The Tenancy Support Team

Did you know that here at Halton Housing we have a dedicated team of 5 individuals whose job roles are to care for some of our most vulnerable customers and offer them support? Our Tenancy Support Team is made up of five incredibly dedicated people, who have in recent years established close working relationships with […]

Read More

2 Minute Read


What is asbestos? Asbestos is a strong fibrous mineral, which can resist heat and chemicals. It was commonly used in building materials between the 1950’s and 1980’s. Almost all buildings constructed or altered during this period are likely to contain asbestos. Products containing asbestos can look the same as those that do not. Often the […]

Read More

3 Minute Read

Load More

Help & Support Categories

We have 6 Help and Support categories to help make finding the help and advice you’re looking for that little bit easier, the categories include: Your Home, Health and Wellbeing, Help with Halton, Online Accessibility, Payments and Money and Your Career.

Still Can’t Find What You’re Looking For?

If you’ve exhausted our Help and Support section and still can’t find the answer to your question or query, talk to us. You can get in touch via Live Chat, our Customer App or your Halton Housing Customer Account.

Sign Up For Regular Updates

Would you like to receive news and updates straight to your inbox? Tell us your email address and areas you are interested in, and we will send you relevant updates

accessibilityalert align-leftanti_socialinfo-Asset 3 arrow_down_thicker_no_fillarrow_down_white arrow_down_whitearrow_downarrow_leftarrow_rightarrow_up_accordion arrow_up_tail article Untitled-1info-Asset 4 tenancycalendar calendarcameracard clockcollaborationcomment computerAsset 4 cross_arrows crosscurves document down_arrowdownload-2duohouseAsset 2emote_1 emote_2 emote_3 emote_4 emote_5 figured_arrowsUntitled-2flaggradient_briefcase info-Asset 5 helphh Untitled-2Untitled-3house_helpicon_additional_incomeicon_alcoholicon_benefitsicon_bettingicon_car_insuranceicon_child_benefitsicon_childcareAsset 1 icon_clothingicon_council_taxAsset 4 icon_electricityicon_gasicon_groceryicon_gymAsset 5 icon_home_insuranceicon_iAsset 3 icon_petrolAsset 1 icon_renticon_takeawaysicon_total_incomeicon_travel_feesicon_tvWage after Taxicon_waterinnovative_stacked innovative key_features keyholderleft_arrowinfo-Asset 5 Group 2Created with Sketch. ShapeCreated with Sketch. LineCreated with Sketch. live_chatUntitled-3 megaphonemessagemouse new_homes partnership_stacked partnership pause Page 1Created with Sketch. pen info-Asset 9 percentagepersontickpet_iconinfo-Asset 6 pin plant_iconplay Asset 2 info-Asset 7 promises_stacked promises property_overview qualrespect_stacked respect right_arrow_whiteright_arrowsearch Untitled-3slider_next slider_prev smileyFacebook Google Plus Instagram social_linkedin Pinterest Twitter YouTube socialUntitled-3square_triangle Untitled-3info-Asset 8 triangle-left Untitled-2 wifi-glyph-24