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Online Accessibility

We have gathered some tips to help you get online safely and easily as well as ways to contact Halton Housing

Popular Queries In 'Online Accessibility'

See here for our most popular Online Accessibility Help and Support articles.

All Help & Support Articles in 'Online Accessibility'

Here you can browse all of our Online Accessibility Help and Support articles, to help make managing your home that little bit easier.

MyHaltonHome: How to Guides

MyHaltonHome is one of the easiest ways you can manage your tenancy, from reporting repairs to checking your rent balance, it is your one stop shop for managing your tenancy. Our handy how to guides will help you with everything from using it to pay your rent to reporting a repair. Simply click below to […]

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Don’t get caught in a coronavirus scam

From doorstepping to nuisance messages, scammers are exploiting the coronavirus (Covid-19) pandemic. Reports of coronavirus-related scams have been rife since the beginning of the pandemic. According to Action Fraud, £800,000 has been lost to coronavirus scams since February 2020. Scammers are constantly coming up with new ways to get their hands on cash and are […]

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15 Minute Read

Halton Housing Customer App Mini User Guide

To help those people who might need a little extra support with our Customer App, we’ve produced a Mini User Guide, which is now available digitally. The simple guide is a handy customer reference tool for things like username and passwords, reporting a repair, checking their rent balance and much more.

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Our Customer App

Here you can find out more about our Customer App, how to download it, use it and make it your perfect portable companion.

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Cheap days out

When you have children, it can be pretty hard to keep them occupied during the weekend, or the school holidays. A lot of days out can be expensive too – especially when you add up the cost of travel, food, and the cost of any tickets or admission fees and things like that. So what […]

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The best things in life are free

Wouldn’t it be nice if there was a way to get things for free? The thing is, there actually is – or at least there’s a way to get some things for free and other things for a lot cheaper. Whether you bid for things, at a fraction of the cost on eBay, or find […]

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Quit smoking for Stoptober and beyond

Stoptober is back for its fifth year and research shows that if you quit smoking for 28 days, then you’re five times more likely to kick the habit for good! There’s still plenty of time this Stoptober to give up. We all know that smoking is an expensive habit. The average smoker spends around £250 […]

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Support with your water bill

If you struggle to pay your water bill, a fantastic scheme has been launched by United Utilities that can help to reduce your water payments. To be eligible for the United Utilities Support Tariff 2016/17 you need to meet the following criteria: Must have prior-year arrears of water charges You do not use large volumes […]

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Taking control over the shops that never close

For many people online shopping is a great invention. It saves time and money and it’s quite often a pleasure. But for many, hitting the ‘buy’ button is an addiction that can lead to depression, debt, hoarding and a host of mental health issues. A new app has been developed by the Money and Mental […]

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2 Minute Read

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Help & Support Categories

We have 6 Help and Support categories to help make finding the help and advice you’re looking for that little bit easier, the categories include: Your Home, Health and Wellbeing, Help with Halton, Online Accessibility, Payments and Money and Your Career.

Still Can’t Find What You’re Looking For?

If you’ve exhausted our Help and Support section and still can’t find the answer to your question or query, talk to us. You can get in touch via Live Chat, our Customer App or your Halton Housing Customer Account

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