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Struggling to make ends meet at the end of every month? Use our quick, easy and free Budget Calculator to map out your finances, and get some great money saving life hacks.
Here you can find helpful articles on all things Payments and Money. These articles are designed to be short, quick and easy to read and to help answer our customers most frequently asked questions about payments and money.
See here for our most popular Payments and Money Help and Support articles.
We have put together some useful help and support options available if you are experiencing problems paying your rent and worrying about money due to Coronavirus.
6 Mins
Our Welfare Benefit Money Advice Team team is available for customers and members of their household to seek advice and assistance with all matters relating to welfare benefits, debt and money advice.
6 Mins
If you're struggling with you're arrears talk to us. Find out all the ways you can get in touch here.
6 Mins
Find out when are rent free weeks are, and what you need to do to make sure you’re eligible.
6 Mins
6 Mins
We have put together some useful help and support options available if you are experiencing problems paying your rent and worrying about money due to Coronavirus.
6 mins
Our Welfare Benefit Money Advice Team team is available for customers and members of their household to seek advice and assistance with all matters relating to welfare benefits, debt and money advice.
6 mins
6 mins
Here you can browse all of our Payments and Money Help and Support articles, designed to help make managing your finances that little bit easier.
Last updated: 30th March 2020 This is a difficult time for many people and we understand that this may be the first time you have had to claim benefits. We’ve tried to answer some questions you might have if you’re in employment and are ill or affected by Coronavirus and where possible provide signposting and […]
6 Minute Read
Last updated: 26th March 2020 We’re here to help We support customers in crisis situations all the time. And while the current Coronavirus pandemic is unprecedented, we are still here to help. We always encourage customers to tell us straight away if they are experiencing problems paying their rent and there is a range of help available. […]
7 Minute Read
Did you know Halton Housing have a dedicated Welfare Benefit Money Advice Team? Our Welfare Benefit Money Advice Team is available for customers and members of their household to seek advice and assistance with all matters relating to welfare benefits, debt and money advice. Whether you want a benefit check to see if you are […]
1 Minute Read
Loan sharks are illegal moneylenders who often charge very high interest rates. You can check if a company is authorised to lend money and report loan sharks anonymously. Sometimes spotting a loan shark can be difficult BUT it’s worth knowing what signs to look for because the effect that loan sharks can have on ordinary […]
2 Minute Read
The State Pension is a weekly payment from the government that you receive when you reach State Pension age. The amount you get will depend on how long you’ve been contributing towards it and the type of private pension you have. You’ll be able to claim the new State Pension if you’re: a man born […]
2 Minute Read
Halton Housing have been informed that fraudsters are offering people ‘low cost Government loans and grants’ which DO NOT EXIST, in return for proof of I.D., bank account details and a fixed fee. Fraudsters are using personal details to make false claims for Universal Credit (UC) and requesting an ‘Advance Payment’, which can be up to 100% of the value of the full UC claim. Not only could they obtain part of the Advance Payment but they also have hold […]
2 Minute Read
Personal Independence Payment (PIP) can help you with some of the extra costs if you have a long term ill-health or disability. If you are aged from 16 to below your state pension age and are not already getting Disability Living Allowance (DLA), you can claim PIP now. PIP can be paid regardless of your […]
2 Minute Read
For the rent year 1 April 2019 to 5 April 2020, if you are in receipt of Universal Credit housing costs you will need to budget to pay an extra weeks rent. This is because there are 53 Mondays in the rent year, but the Universal Credit Regulations 2013 calculate housing costs based on 52 weeks a year, before adjusting […]
2 Minute Read
For customers claiming Universal Credit, the earliest you can report a change in your rent in your journal is from the date it takes effect. It cannot be done in advance of the change date. You must, however, report this change no later than 14 days after it takes effect otherwise you could lose out on […]
1 Minute Read
We have 6 Help and Support categories to help make finding the help and advice you’re looking for that little bit easier, the categories include: Your Home, Health and Wellbeing, Help with Halton, Online Accessibility, Payments and Money and Your Career.
If you’ve exhausted our Help and Support section and still can’t find the answer to your question or query, talk to us. You can get in touch via Live Chat, our Customer App or your Halton Housing Customer Account
Struggling to make ends meet at the end of every month? Use our quick, easy and free Budget Calculator to map out your finances, and get some great money saving life hacks.
Struggling to get your head around the bedroom tax and how it works? Use our quick, easy and free Occupancy Calculator to work out if the bedroom tax affects you, and if it does, how.
Find helpful payments and money resources here.
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