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Struggling to make ends meet at the end of every month? Use our quick, easy and free Budget Calculator to map out your finances, and get some great money saving life hacks.
Here you can find helpful articles on all things Payments and Money. These articles are designed to be short, quick and easy to read and to help answer our customers most frequently asked questions about payments and money.
See here for our most popular Payments and Money Help and Support articles.
We have a dedicated team of Welfare Benefit and Money Advice experts to help our customers with any welfare, benefit or money advice queries they may have.
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Did you know Halton Housing customers who pay their rent via Direct Debit are almost twice as likely to avoid getting in to rental arrears?
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Find all the information you need to know about Universal Credit, and how it may affect you here.
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Employment and Support Allowance (also known as ESA) is a benefit paid to those whose ability to work is effected by their health.
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Carers Allowance is money given to those who spend at least 35 hours per week providing regular care for someone with a disability.
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If you're struggling to wait between 6 - 8 weeks for your first Universal Credit payment, find out what your options are here.
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If you're struggling with you're arrears talk to us. Find out all the ways you can get in touch here.
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Here you can browse all of our Payments and Money Help and Support articles, designed to help make managing your finances that little bit easier.
Most Banks these days offer Basic Bank Accounts which are great for people with poor credit or those who can’t get or don’t want a Standard Bank Account. As long as you have basic identification you should be able to apply and get a Basic Bank Account that has a debit card and the ability […]
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Did you know that from April 2017 the benefits available to families with three children changed, and in some cases reduced? Who will be affected? If you’re already getting benefits for more than 2 children, you will continue to get those benefits. Eventually, when current legacy benefit claimants move over onto Universal Credit the existing […]
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Here at Halton Housing we have a dedicated team of Welfare Benefit and Money Advice experts to help our customers with any welfare, benefit or money advice queries they may have. Over the last two years the team have become experts in all things Universal Credit and have helped over 670 customers resolve issues with […]
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What is Money Manager? Money Manager is designed just for people on Universal Credit. You can use it whether you’re making a new claim or moving to Universal Credit from existing benefits. It will help you make the most of your money: When you’re waiting for your first Universal Credit payment When you’re getting regular […]
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It is important to pay your rent and service charges on time. At the start of your tenancy, we will tell you what your weekly rent charge will be and whether or not it includes heating or additional service charges. We will also give you a rent information card and a payment card. Your responsibilities […]
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To register to make online payments you will need to log in to your Halton Housing Customer Account. To pay you will need to use the 19-digit number printed across your Pay Point card. If you do not currently have a Halton Housing Customer Account, you can sign up quickly and easily today! To create […]
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If entitled, there are four non-charging weeks throughout the year which are normally the two weeks over Christmas, and the two weeks which span the end of March and beginning of April. Please note that you are not entitled to rent free weeks if your rent account is in arrears – you must continue to pay […]
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Universal Credit gives you complete control of your money – the main difference being that your rent will no longer be paid directly to your landlord. Instead, your benefits will be paid direct to you. Another feature of Universal Credit is that you, the claimant, will have to budget your money on a monthly basis rather […]
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In April 2013, a cap was put on benefits for non-working households. Its aim is to encourage those who aren’t working to look for work, by ensuring no one receiving benefits receives more money than the average working household does. The most a household can now receive is £384.62 per week, or £20,000 per year, […]
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We have 6 Help and Support categories to help make finding the help and advice you’re looking for that little bit easier, the categories include: Your Home, Health and Wellbeing, Help with Halton, Online Accessibility, Payments and Money and Your Career.
If you’ve exhausted our Help and Support section and still can’t find the answer to your question or query, talk to us. You can get in touch via Live Chat, our Customer App or your Halton Housing Customer Account
Struggling to make ends meet at the end of every month? Use our quick, easy and free Budget Calculator to map out your finances, and get some great money saving life hacks.
Struggling to get your head around the bedroom tax and how it works? Use our quick, easy and free Occupancy Calculator to work out if the bedroom tax affects you, and if it does, how.
Find helpful payments and money resources here.
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