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Struggling to make ends meet at the end of every month? Use our quick, easy and free Budget Calculator to map out your finances, and get some great money saving life hacks.
Here you can find helpful articles on all things Payments and Money. These articles are designed to be short, quick and easy to read and to help answer our customers most frequently asked questions about payments and money.
See here for our most popular Payments and Money Help and Support articles.
Our Welfare Benefit Money Advice Team team is available for customers and members of their household to seek advice and assistance with all matters relating to welfare benefits, debt and money advice.
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You could get £140 off your electricity bill for winter 2018 to 2019 under the Warm Home Discount Scheme.
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If you're struggling with you're arrears talk to us. Find out all the ways you can get in touch here.
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If you're struggling to wait between 6 - 8 weeks for your first Universal Credit payment, find out what your options are here.
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Loan sharks are illegal moneylenders who often charge very high interest rates. You can check if a company is authorised to lend money and report loan sharks anonymously.
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If you're struggling to wait between 6 - 8 weeks for your first Universal Credit payment, find out what your options are here.
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From Wednesday 15th May 2019, mixed age couples, where one is under 65 and the other over 65, will no longer be able to make new claims for Pension Credit and/or Housing Benefit.
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Loan sharks are illegal moneylenders who often charge very high interest rates. You can check if a company is authorised to lend money and report loan sharks anonymously.
1 min
Here you can browse all of our Payments and Money Help and Support articles, designed to help make managing your finances that little bit easier.
Did you know Halton Housing have a dedicated Welfare Benefit Money Advice Team? Our Welfare Benefit Money Advice Team is available for customers and members of their household to seek advice and assistance with all matters relating to welfare benefits, debt and money advice. Whether you want a benefit check to see if you are […]
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Loan sharks are illegal moneylenders who often charge very high interest rates. You can check if a company is authorised to lend money and report loan sharks anonymously. Sometimes spotting a loan shark can be difficult BUT it’s worth knowing what signs to look for because the effect that loan sharks can have on ordinary […]
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The State Pension is a weekly payment from the government that you receive when you reach State Pension age. The amount you get will depend on how long you’ve been contributing towards it and the type of private pension you have. You’ll be able to claim the new State Pension if you’re: a man born […]
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Halton Housing have been informed that fraudsters are offering people ‘low cost Government loans and grants’ which DO NOT EXIST, in return for proof of I.D., bank account details and a fixed fee. Fraudsters are using personal details to make false claims for Universal Credit (UC) and requesting an ‘Advance Payment’, which can be up to 100% of the value of the full UC claim. Not only could they obtain part of the Advance Payment but they also have hold […]
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Personal Independence Payment (PIP) can help you with some of the extra costs if you have a long term ill-health or disability. If you are aged from 16 to below your state pension age and are not already getting Disability Living Allowance (DLA), you can claim PIP now. PIP can be paid regardless of your […]
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For the rent year 1 April 2019 to 5 April 2020, if you are in receipt of Universal Credit housing costs you will need to budget to pay an extra weeks rent. This is because there are 53 Mondays in the rent year, but the Universal Credit Regulations 2013 calculate housing costs based on 52 weeks a year, before adjusting […]
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For customers claiming Universal Credit, the earliest you can report a change in your rent in your journal is from the date it takes effect. It cannot be done in advance of the change date. You must, however, report this change no later than 14 days after it takes effect otherwise you could lose out on […]
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From 15th May 2019, mixed age couples, where one is under state pension age and the other over state pension age, will no longer be able to make new claims for Pension Credit and/or Housing Benefit. If couples need a financial top up and/or help to pay their rent they will need to claim Universal […]
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Universal Credit (UC) claimants who have moved onto UC due to a change in their circumstance and who were worse off because of the loss of the Severe Disability Premium (SDP) will receive protection. The rules on which UC claimants will get compensated for the loss of the Severe Disability Premium are quite complicated and many […]
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We have 6 Help and Support categories to help make finding the help and advice you’re looking for that little bit easier, the categories include: Your Home, Health and Wellbeing, Help with Halton, Online Accessibility, Payments and Money and Your Career.
If you’ve exhausted our Help and Support section and still can’t find the answer to your question or query, talk to us. You can get in touch via Live Chat, our Customer App or your Halton Housing Customer Account
Struggling to make ends meet at the end of every month? Use our quick, easy and free Budget Calculator to map out your finances, and get some great money saving life hacks.
Struggling to get your head around the bedroom tax and how it works? Use our quick, easy and free Occupancy Calculator to work out if the bedroom tax affects you, and if it does, how.
Find helpful payments and money resources here.
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