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Here you can find helpful articles on all things Payments and Money. These articles are designed to be short, quick and easy to read and to help answer our customers most frequently asked questions about payments and money.
See here for our most popular Payments and Money Help and Support articles.
From 15th May 2019, mixed age couples, where one is under 65 and the other over 65, will no longer be able to make new claims for Pension Credit and/or Housing Benefit.
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From Tuesday 1st January 2019, new Universal Credit claimants aged 18 to 21 will be eligible for help with their housing costs as part of their claim.
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Universal Credit (UC) claimants who move/have moved onto UC through natural migration and who are worse off because of the loss of the Severe Disability Premium will receive protection.
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Employment and Support Allowance (also known as ESA) is a benefit paid to those whose ability to work is effected by their health.
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Carers Allowance is money given to those who spend at least 35 hours per week providing regular care for someone with a disability.
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If you're struggling to wait between 6 - 8 weeks for your first Universal Credit payment, find out what your options are here.
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Did you know Halton Housing customers who pay their rent via Direct Debit are almost twice as likely to avoid getting in to rental arrears?
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Here you can browse all of our Payments and Money Help and Support articles, designed to help make managing your finances that little bit easier.
For the rent year 1 April 2019 to 5 April 2020, if you are in receipt of Universal Credit housing costs you will need to budget to pay an extra weeks rent. This is because there are 53 Mondays in the rent year, but the Universal Credit Regulations 2013 calculate housing costs based on 52 weeks a year, before adjusting […]
2 Minute Read
For customers claiming Universal Credit, the earliest you can report a change in your rent in your journal is from the date it takes effect. It cannot be done in advance of the change date. You must, however, report this change no later than 14 days after it takes effect otherwise you could lose out on […]
1 Minute Read
From 15th May 2019, mixed age couples, where one is under 65 and the other over 65, will no longer be able to make new claims for Pension Credit and/or Housing Benefit. If couples need a financial top up and/or help to pay their rent they will need to claim Universal Credit. The change will […]
3 Minute Read
From Tuesday 1st January 2019, new Universal Credit claimants aged 18 to 21 will be eligible for help with their housing costs as part of their claim. This is providing they meet the basic eligibility criteria. Under Universal Credit young people will benefit from comprehensive and intensive work-focussed support, whether they are ‘learning’ or ‘earning’ as they set off into […]
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The Government has announced that Universal Credit (UC) claimants who move/have moved onto UC through natural migration and who are worse off because of the loss of the Severe Disability Premium (SDP) will receive protection. The rules on which UC claimants will get compensated for the loss of the Severe Disability Premium are quite complicated and many claimants will […]
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What is Help To Save? Help to Save is a type of savings account. It allows certain people entitled to Working Tax Credit or receiving Universal Credit to get a bonus of 50p for every £1 they save over 4 years. How does it work? Savers can pay in from £1 to £50 each calendar […]
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With Christmas just around the corner, Halton Housing is urging its customers to put their rent first. Many of us feel under pressure to spend too much money at Christmas, from buying expensive presents and toys, to decorations and food. It’s only natural that you want to make your Christmas special but remember that having […]
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Discretionary Housing Payments (DHP) is a way of helping you if the amount of Housing Benefit or housing costs in your Universal Credit you receive is not enough to pay your rent. DHP are short-term payments to help people with their rent if they are experiencing financial hardship. They can be awarded as a one-off payment or as […]
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You could get £140 off your electricity bill for winter 2018 to 2019 under the Warm Home Discount Scheme. The money is not paid to you – it’s a one-off discount on your electricity bill, between September and March. You may be able to get the discount on your gas bill instead if your supplier […]
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We have 6 Help and Support categories to help make finding the help and advice you’re looking for that little bit easier, the categories include: Your Home, Health and Wellbeing, Help with Halton, Online Accessibility, Payments and Money and Your Career.
If you’ve exhausted our Help and Support section and still can’t find the answer to your question or query, talk to us. You can get in touch via Live Chat, our Customer App or your Halton Housing Customer Account
Struggling to make ends meet at the end of every month? Use our quick, easy and free Budget Calculator to map out your finances, and get some great money saving life hacks.
Struggling to get your head around the bedroom tax and how it works? Use our quick, easy and free Occupancy Calculator to work out if the bedroom tax affects you, and if it does, how.
Find helpful payments and money resources here.
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