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Struggling to make ends meet at the end of every month? Use our quick, easy and free Budget Calculator to map out your finances, and get some great money saving life hacks.
Here you can find helpful articles on all things Payments and Money. These articles are designed to be short, quick and easy to read and to help answer our customers most frequently asked questions about payments and money.
See here for our most popular Payments and Money Help and Support articles.
We have a dedicated team of Welfare Benefit and Money Advice experts to help our customers with any welfare, benefit or money advice queries they may have.
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If you have made a new UC claim and were on Housing Benefit immediately before doing this, you may be entitled to a 2 week 'run on' payment of Housing Benefit. Find out more about this here.
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Employment and Support Allowance (also known as ESA) is a benefit paid to those whose ability to work is effected by their health.
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Carers Allowance is money given to those who spend at least 35 hours per week providing regular care for someone with a disability.
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If you're struggling to wait between 6 - 8 weeks for your first Universal Credit payment, find out what your options are here.
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Did you know Halton Housing customers who pay their rent via Direct Debit are almost twice as likely to avoid getting in to rental arrears?
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Here you can browse all of our Payments and Money Help and Support articles, designed to help make managing your finances that little bit easier.
How it works If you have made a new Universal Credit claim and were on Housing Benefit immediately before doing this, you may be entitled to a 2 week ‘run on’ payment of Housing Benefit. The amount of Housing Benefit paid for this 2 week run on will be the maximum Housing Benefit, minus any deductions for a spare […]
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How it works A non-dependent deduction or ‘Housing Costs contribution’ can be deducted from the Housing Costs element of your Universal Credit claim if you have someone aged 21 or over living with you. The amount deducted from your housing costs will be £72.16 per month for each person over 21 living with you. What you need to do […]
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Halton is Full Universal Credit (UC) Service Area – what does this mean? In Halton people of working age can not make new claims for any of the legacy benefits (Jobseekers Allowance, Income Support, Tax Credits, Employment Support Allowance or Housing Benefit). If you need to make a new claim for help with housing costs […]
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Most Banks these days offer Basic Bank Accounts which are great for people with poor credit or those who can’t get or don’t want a Standard Bank Account. As long as you have basic identification you should be able to apply and get a Basic Bank Account that has a debit card and the ability […]
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Employment and Support Allowance (also known as ESA) is a benefit paid to those whose ability to work is effected by their health. To be granted ESA, a claimant has to undergo a work capability assessment, which is made up of many different factors, one of which is a medical assessment. What to do when […]
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Did you know that from April 2017 the benefits available to families with three children changed, and in some cases reduced? Who will be affected? If you’re already getting benefits for more than 2 children, you will continue to get those benefits. Eventually, when current legacy benefit claimants move over onto Universal Credit the existing […]
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Here at Halton Housing we have a dedicated team of Welfare Benefit and Money Advice experts to help our customers with any welfare, money or benefit advice queries they may have. Over the last two years the team have become experts in all things Universal Credit and have helped over 670 customers resolve issues with […]
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What is Money Manager? Money Manager is designed just for people on Universal Credit. You can use it whether you’re making a new claim or moving to Universal Credit from existing benefits. It will help you make the most of your money: When you’re waiting for your first Universal Credit payment When you’re getting regular […]
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Advanced Payments are a loan from the Department for Work and Pensions paid to claimants who are struggling to wait between 6-8 weeks for their first Universal Credit payment. An advanced payment is a loan from the Department of Work and Pensions, and must be paid back from your first 12 monthly Universal Credit payments. […]
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We have 6 Help and Support categories to help make finding the help and advice you’re looking for that little bit easier, the categories include: Your Home, Health and Wellbeing, Help with Halton, Online Accessibility, Payments and Money and Your Career.
If you’ve exhausted our Help and Support section and still can’t find the answer to your question or query, talk to us. You can get in touch via Live Chat, our Customer App or your Halton Housing Customer Account
Struggling to make ends meet at the end of every month? Use our quick, easy and free Budget Calculator to map out your finances, and get some great money saving life hacks.
Struggling to get your head around the bedroom tax and how it works? Use our quick, easy and free Occupancy Calculator to work out if the bedroom tax affects you, and if it does, how.
Find helpful payments and money resources here.
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