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Aids and adaptations

Our Aids & Adaptations Policy

If your current home no longer meets your needs, then we will try to find you alternative suitable accommodation with the necessary adaptations.

There are many factors we consider before carrying out a major adaptation:

  • Your specific needs
  • Do we have any homes in our stock which are already adapted and will meet your needs?
  • Can we nominate you and your family to one of our neighbouring registered providers, who may have a home available to meet your needs?
  • Could an appropriate new build scheme meet your needs?
  • Is it reasonable and cost effective to adapt your current home?
  • Evaluate the expected usage period of the adaptation

We will:

  • Prioritise rehousing you to a more appropriate property rather than undertake major adaptations to previously unadapted properties
  • Work closely with Halton Borough Council’s Occupational Therapy team to find solutions that are appropriate to the person and to the property
  • Install wet rooms rather than level access showers where appropriate, in line with our Aids and Adaptations policy.

As a general rule, we will not:

  • Undertake adaptations to a property which is under occupied
  • Undertake adaptations to a property where external access is problematic
  • Undertake adaptations to a property that would have a major impact on its future usability
  • Install a wet room to a property above ground level
  • Undertake any new works or modifications to accommodate a mobility scooter
  • Install a new stair lift when a recycled stair lift is suitable
  • Install a stair lift over the value of £2,500
  • Fit through floor lifts
  • Undertake modifications to a property over the value of £5,000
  • Construct an extension

If you or a member of your family is struggling at home and would like to discuss your options, please contact our Housing Options Gateway Advisor on 07903594937 or by emailing HOGAteam@haltonhousing.org.

Related Help & Support Articles

Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.

Help & Support Categories

We have 6 Help and Support categories to help make finding the help and advice you’re looking for that little bit easier, the categories include: Your Home, Health and Wellbeing, Help with Halton, Online Accessibility, Payments and Money and Your Career.

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Halton Housing has received reports from customers that bogus callers are targeting our neighbourhoods in Widnes and Runcorn. Any visits to your home by Halton Housing will be pre-arranged with you. All of our staff carry photographic identification badges. Each badge has the Halton Housing logo and the staff member’s name. If you are ever in doubt – please call us on 0303 333 0101.