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Get online for less

The internet is a pretty wonderful thing – after all, you wouldn’t be viewing this here and now if not! But we appreciate it isn’t always easy, or cheap, to get online.

Here are a few ways to make the web work for you:

  1. Halton Direct Link – Halton Direct Link provides a variety of ways of accessing Council services to customers in Halton. If you want to make payments, request Council services or just want an answer to a general enquiry, then you can contact Halton Direct Link – it provides one port of call, where your enquiries will be dealt with. Specially trained advisors are available at one-stop shops, where you can carry out all of your business in one place, in comfort and at your convenience.
  2. Libraries– Whether you’d prefer to visit the Runcorn, Widnes, Halton Lea, or Ditton library, you’ll be able to access the web, and there’s even some IT clinics too, if you need some help getting online.
  3. Go mobile – Network coverage is improving all the time, especially with the WiFi hotspots now available, so even if it is slow, you may find it does the job, especially if you explore some of the apps available too.

Related Help & Support Articles

Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.

Help & Support Categories

We have 6 Help and Support categories to help make finding the help and advice you’re looking for that little bit easier, the categories include: Your Home, Health and Wellbeing, Help with Halton, Online Accessibility, Payments and Money and Your Career.

Looking to Move?

To apply to live in any of our properties you must have an active Property Pool Plus account. To register for an account, simply follow all of the Property Pool Plus registration steps.

Manage Your Tenancy 24 Hours a Day, at the Click of a Button by Downloading Our Customer App.

Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!

Latest News

Stay up to date with all the latest Halton Housing news here

Read More News
Halton Housing's customer engagement team, with some of the founding members of The Wonky Garden and members of WHH Charity and staff from the unit at Halton Hospital.
Halton News

Halton Housing supports WHH Charity and The W...

13th May 2019

Halton Housing has given a helping hand to The Wonky Garden who are presently supporting Warrington and Halton Hospitals Charity (WHH Charity) to take their rehab garden at Halton Hospital to the next level. The garden, which is situated outside Halton Hospitals Cardiac Rehab Unit, is set to be transformed, following a successful application for […]

find out more
Tannery Fields Show Home Launch Event
Uncategorized

Open Door Set to Launch Tannery Fields Show H...

9th May 2019

Open Door, the commercial subsidiary of Halton Housing are excited to launch their brand-new, furnished show home at Tannery Fields. Tannery Fields is the new build housing development located on Picow Farm Road, Runcorn, Cheshire.   The show home will officially launch on Saturday 25th May from 10.30am – 3pm. The Open Door Team are launching the show home on […]

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HOPE SHOP Widnes
Halton News

Thriving Facebook support group sets up shop

8th May 2019

Halton Housing has gifted a shop on a peppercorn rent to a thriving community support group. Helping Ordinary People Everyday (HOPE), which originally started as a Facebook group, was set up to help those in need through generous donations to make a difference to members of the Halton community. Thanks to the ongoing work of […]

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OD3 halton housing strategy
Halton News

Halton Housing launches OD3, its corporate st...

7th May 2019

Halton Housing is excited to announce the launch of its corporate strategy for 2019-22, ‘Our Direction 3 (OD3)’, setting out its ambitions to continue to be innovative and a market leader in all that it does.  OD3 takes the form of an easy to read infographic and explains what Halton Housing does, where it’s heading, how it will achieve its ambitions, and how success will be measured. OD3 also highlights achievements made over the last five […]

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Bower Brook Gardens Phase 2
Developments

Bower Brook Gardens Phase 2 Widnes developmen...

24th April 2019

New Homes For Sale in Widnes Listed Bower Brook Gardens Phase 2 is the second stage of Halton Housing’s popular Tan House Lane development in Widnes. The first phase of the development, which was completed in summer 2018 comprised of Shared Ownership, affordable rent and properties for market sale through Halton Housing’s build partner, Russell […]

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Liz Haworth
Halton News

Halton Housing announces new Group Chief Exec...

23rd April 2019

Halton Housing has announced that Liz Haworth will be joining the organisation as their new Group Chief Executive. Ingrid Fife, Group Board Chair said “I’m delighted that Liz will be joining us to lead our talented team to take the organisation forwards. Liz brings a wealth of experience in service transformation, people leadership and performance […]

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Halton Housing has received reports from customers that bogus callers are targeting our neighbourhoods in Widnes and Runcorn. Any visits to your home by Halton Housing will be pre-arranged with you. All of our staff carry photographic identification badges. Each badge has the Halton Housing logo and the staff member’s name. If you are ever in doubt – please call us on 0303 333 0101.