The Christmas and New Year period can be a joyful time of year. A chance to see family and friends, exchange gifts and have some fun. But it can also be a challenging time of year and can be even more difficult to cope for many of us.
If you need help and support during this time, there are many organisations that are available over the Christmas and New Year period.
If you need support following bereavement, Cruse can provide bereavement counselling and support for both children and adults by telephone. Call 0808 808 1677 (charges apply).
The National Domestic Violence Helpline runs in partnership between Women’s Aid and Refuge. It is a national service for women experiencing domestic violence or their friends and families. A translation service is available. Call 0808 2000 247.
Their helpline is open 24 hours a day, every day of the year.
Mind provide information and advice on all aspects of mental health as well as emotional support. Call 0300 123 3393 or text 86463.
Their helpline is open Monday to Friday, 9am until 6pm.
The line will be closed on Christmas Day, Boxing Day, and New Year’s Day.
NHS 111 provide general information about health and medical problems on 111.
Their helpline is open 24 hours a day, every day of the year.
SANE provide emotional support and information to anyone affected by mental illness.
Call 0300 304 7000.
Their helpline is open 4.30pm to 10.30pm every day of the year.
Samaritans provide emotional support for anyone experiencing feelings of distress or despair. Call them on 116 123.
Their helpline is open 24 hours a day, every day of the year.
If you need emergency food, there are two food banks in Halton. Please note opening dates and times may vary during the Christmas and New Year period.
Halton Housing has a dedicated team of Welfare Benefit Money Advice Advisors who are available for customers and members of their household to seek advice and assistance with all matters relating to welfare benefits, debt and money advice.
If you feel you need help or advice, you can self-refer using our Halton Housing Trust App 24 hours a day, 7 days a week.
You can also email welfare@haltonhousing.org or call the team on 07801548205. Please note that if you refer yourself during the Christmas period we will aim to respond within 3 working days of our first working day which is Thursday 2nd January 2020.
The scheme will issue awards for two types of need, to people who require short term Emergency Support with such items as food and energy and to assist people who require Community Support to establish or maintain a home independently in the community. To find out more and to check if you are eligible visit Halton Borough Council’s website.
The England Illegal Money Lending Team (IMLT) are warning people not to turn to loan sharks to cover the cost of Christmas.
These unlicensed lenders charge extortionate amounts of interest and have been known to use threatening language, intimidation and even violence when demanding payments from their desperate victims.
You can safely report a loan shark to the illegal money lending team on 0300 555 2222 or visit The England Illegal Money Lending Team (IMLT) website.
Further help and advice for Halton residents can also be found on the Halton Local Offer website.
Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.
We have put together some helpful advice and guidance to help protect yourself and your home from the weather during the winter months.
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The UK Care Guide has produced a handy article which sets out the key issues that you need to deal with when dealing with a bereavement and also point you in the direction of people that can help you.
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In this blog article you will find tips on how to spot the signs of Carbon Monoxide poisoning and what measures you can put in place to prevent CO poisoning.
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The safety of our customers and service users is paramount. Halton Housing operates 6 lifts in total in 5 of our buildings: Naughton Fields, Barkla Fields, Brennan Lodge, Brunswick House and two in Churchill Mansions.
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Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!
We’re proud to be supporting a new national campaign by the National Housing Federation promoting shared ownership alongside our commercial subsidiary, Open Door. The campaign is designed to raise public awareness of Shared Ownership through a three-year advertising drive, across print, social media, digital to outdoor advertising and there’s a new website which is a first of its kind […]
From April 2020, all housing associations across the country will be able to increase social and affordable rents by CPI*+1% each year, in line with current Government policy. Halton Housing welcomes this new settlement, which we believe strikes the right balance between staying affordable for customers, while also providing financial certainty for us as your […]
We worked alongside Cheshire Police last week (Friday 10th January 2020) to force entry into an address in Ditton following reports from a vulnerable customer that their flat was being used for drug and criminal activity. One male was arrested for possession with intent to supply drugs and theft of a bike. Recent months have […]
Last month, our Debt Recovery (DR) and welfare teams helped one of our customers who was struggling with her health and finances, to receive a back payment of over £11,000! Truly putting our corporate vision of ‘improving people’s lives’ into action. The story: Our customer lives with long term health issues and as a result, […]
We are delighted to have been notified that we have retained our G1 and V1 ratings from the Regulator of Social Housing following an annual stability check. This rating, the highest available from the regulator, demonstrates confidence in our ability to meet financial obligations, financial strengths and strong governance. You can view details of the […]
Nightstop‘s new Community Hub ‘The Way Forward’, in partnership with Halton Housing opened its doors earlier this week. The opening was attended by the Mayor of Halton Margaret Horabin, Marie Wright, Sandra Baker and Cheryl McCabe, Corporate Social Responsibility Officer from Halton Housing. ‘The Way Forward’ Hub is a community space located at 108a Royal […]
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