The Christmas and New Year period can be a joyful time of year. A chance to see family and friends, exchange gifts and have some fun. But it can also be a challenging time of year and can be even more difficult to cope for many of us.
If you need help and support during this time, there are many organisations that are available over the Christmas and New Year period.
If you need support following bereavement, Cruse can provide bereavement counselling and support for both children and adults by telephone. Call 0808 808 1677 (charges apply).
The National Domestic Violence Helpline runs in partnership between Women’s Aid and Refuge. It is a national service for women experiencing domestic violence or their friends and families. A translation service is available. Call 0808 2000 247.
Their helpline is open 24 hours a day, every day of the year.
Mind provide information and advice on all aspects of mental health as well as emotional support. Call 0300 123 3393 or text 86463.
Their helpline is open Monday to Friday, 9am until 6pm.
The line will be closed on Christmas Day, Boxing Day, and New Year’s Day.
NHS 111 provide general information about health and medical problems on 111.
Their helpline is open 24 hours a day, every day of the year.
SANE provide emotional support and information to anyone affected by mental illness.
Call 0300 304 7000.
Their helpline is open 4.30pm to 10.30pm every day of the year.
Samaritans provide emotional support for anyone experiencing feelings of distress or despair. Call them on 116 123.
Their helpline is open 24 hours a day, every day of the year.
If you need emergency food, there are two food banks in Halton. Please note opening dates and times may vary during the Christmas and New Year period.
The scheme will issue awards for two types of need, to people who require short term Emergency Support with such items as food and energy and to assist people who require Community Support to establish or maintain a home independently in the community. To find out more and to check if you are eligible visit Halton Borough Council’s website.
Further help and advice for Halton residents can also be found on the Halton Local Offer website.
Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.
We have put together some helpful advice and guidance to help protect yourself and your home from the weather during the winter months.
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The UK Care Guide has produced a handy article which sets out the key issues that you need to deal with when dealing with a bereavement and also point you in the direction of people that can help you.
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In this blog article you will find tips on how to spot the signs of Carbon Monoxide poisoning and what measures you can put in place to prevent CO poisoning.
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The safety of our customers and service users is paramount. Halton Housing operates 6 lifts in total in 5 of our buildings: Naughton Fields, Barkla Fields, Brennan Lodge, Brunswick House and two in Churchill Mansions.
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Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!
Halton Housing has today published its gender pay gap report for 2019, for the second year, in line with the government’s Gender Pay Gap regulations introduced in April 2017. In 2019, Halton Housing maintained its positive gender pay gap report with female employees receiving on an average (mean) salary 1% more than male counterparts and the overall median salary showing 12% in favour of female employees in comparison […]
A newly renovated play park has been unveiled in Halton Lodge, Runcorn. The upgrade is thanks to significant investment from Halton Housing, funding from the Environmental Fund and from Halton Borough Council’s Area Forum fund with support from the Area Forum 5 Councillors; Kath Loftus, Alan Lowe, Dave Thompson, Chris Loftus and Geoffrey Logan. Earlier this year, […]
Halton Housing is pleased to be supporting Cheshire Police’s Operation Treacle. The operation has been launched in a bid to tackle anti-social behaviour during Halloween and the Bonfire Night period. Staff from Halton Housing’s Anti-social Behaviour and Tenancy Enforcement teams will be taking part in the multi-agency operation with officers from Cheshire Police, staff […]
A Widnes based community group for women has received funding from Halton Housing to support its annual event. Fortuna Female Society aims to support and empower the women of Halton while championing their rights. The society runs regular activities and events, enabling women to increase their confidence and giving them the opportunity to get involved […]
As an organisation leading the way with our Digital First programme, we’re proud to be supporting Get Online Week – an initiative led by Good Things Foundation, aimed at increasing people’s confidence using computers and the internet. The annual campaign, which this year runs from 14 to 20 October, inspires organisations like Halton Housing to make sure that everyone can […]
Customeyes: Becoming a customer experience-led organisation National Customer Service Week is the perfect opportunity to shout about Customeyes, our sector-leading customer experience programme. Customeyes helps us to know our customers better, and turning their feedback into action, by delivering easy, intuitive and personalised services. It also makes good business sense, as it means we are delivering services that our customers value, […]
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