To apply to live in one of our homes you must have an active Property Pool Plus account. To register for an account, visit www.propertypoolplus.org.uk and follow all of the registration steps. We will require proof of ID, (depending on your current circumstance you may also need to provide further information).
Watch this short film to help you to use the Property Pool Plus website:
If you are already living in a Halton Housing home and would like to move, you will also need to register on Property Pool Plus. Once we have confirmed your proof of ID and accepted your application, you will be placed in a band that reflects your housing need. You can then bid on available properties that are advertised each week.
You can bid for up to three properties in each weekly bidding cycle. When you place a bid, the system will show how many other higher priority bids are above you. You can change your bids at any point while the weekly bidding cycle is open.
A list of qualifying applicants that have placed bids will be produced when the cycle closes. The list will prioritise applicants in order of their band, and application or priority date. For more information on how to place a bid look at the How to Place a Bid document in the resources section.
Every 12 months we will write to you to check your housing situation and confirm that you wish to stay on the housing register. If we don’t hear from you within four weeks of sending you the letter, we will assume that you no longer wish to remain on the register and your application will be cancelled.
Find out more about applying to live in a Halton Housing property on the Find a Home page.
If after reading this article you are still having trouble applying to live in a Halton Housing home, get in touch with a member of our Customer Services team.
If you are a Halton resident and have a Property Pool Plus enquiry, please contact a member of our team by phone or email.
Telephone – 0151 510 5222 Email – housingoptionsteam@haltonhousing.org
If you already have a Halton Property Pool Plus account, you can utilise the client messaging service to send any enquiry.
Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.
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Having trouble accessing your Property Pool Plus account? Don't worry, we understand this process can sometimes be a little bit confusing so we've put together this helpful guide to get you back on PPP quickly and easily.
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Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!
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