To apply to live in one of our homes you must have an active Property Pool Plus account. To register for an account, visit www.propertypoolplus.org.uk and follow all of the registration steps. We will require proof of ID, (depending on your current circumstance you may also need to provide further information).
Watch this short film to help you to use the Property Pool Plus website:
I already live in a Halton Housing home, but I want to move.
If you are already living in a Halton Housing home and would like to move, you will also need to register on Property Pool Plus. Once we have confirmed your proof of ID and accepted your application, you will be placed in a band that reflects your housing need. You can then bid on available properties that are advertised each week.
Bidding on properties
You can bid for up to three properties in each weekly bidding cycle. When you place a bid, the system will show how many other higher priority bids are above you. You can change your bids at any point while the weekly bidding cycle is open.
A list of qualifying applicants that have placed bids will be produced when the cycle closes. The list will prioritise applicants in order of their band, and application or priority date. For more information on how to place a bid look at the How to Place a Bid document in the resources section.
Every 12 months we will write to you to check your housing situation and confirm that you wish to stay on the housing register. If we don’t hear from you within four weeks of sending you the letter, we will assume that you no longer wish to remain on the register and your application will be cancelled.
Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.
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Find all the information you need to know before you sign that new Halton Housing tenancy agreement here to ensure you are able to manage your new tenancy to the best of your ability.
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We often offer our customers whose homes have recently undergone a re-wire or work deemed intrusive decorating vouchers. Find out how to redeem these vouchers here.
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Struggling to manage your tenancy? Need a little help? Speak to our Tenancy Support Team, all the details you need to know can be found here.
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From April 2018 Halton Housing will be changing the activation process for customers applying to live in our homes via Property Pool Plus. Read all about these changes here.
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Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!
Halton Housing have announced that they will be awarding three of their Involved Customers with awards recognising their work and contribution to the community. Halton Housing announced that Anne Macfarlene will be presented with the Outstanding Achievement Award for her work as Chair of Halton Housing’s Customer Forum, and the numerous other volunteer activities Anne […]
In honour of Volunteers Week 2018, this week we will be sharing some of the customers and local community members who volunteer for and with us stories. We will share one volunteer story for each day during volunteer week (1st – 7th June). We will be sharing our volunteer’s stories via our Facebook and Twitter […]
Last week Halton Housing’s Group CEO Nick Atkin signed the Employee Pledge to demonstrate the orgnisations commitment to mental health. Time to Change aims to bring mental health up the agenda in the workplace. It encourages organisations to change how they think and act about mental health in the workplace and make sure that who […]
The first shared ownership homes completed by Halton Housing, are available to view at an Open Day this weekend. The Old Forge, a development of ten stylish, hi-spec apartments located on Ship Street just off the High Street in Frodsham, will be open from 1pm – 3pm, this Sunday 20th May. The modern one and […]
Waterfront Point, the HQ of Halton Housing has been recognised as one of the best workplaces in the north of England at the annual British Council for Offices (BCO) regional property sector awards. On Thursday 3rd May, Halton Housing won the Corporate Workplace Award at the British Council of Offices’ UK Awards. The award recognises […]
Halton Housing’s Welfare Benefit and Money Advice Team have been shortlisted, for the second consecutive year running, at the Institute of Money Advice Awards in the Debt Team of the Year category. Halton Housing’s Welfare Benefit and Money Advice Team is made up of one senior officer, three officers and a team administrator. A great […]
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