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Make a house a home

We can all appreciate that it’s not just the four walls that make a home but all of the things in it too, along with the special touches.

It’s not always cheap to put your own stamp on your house, but we have a few ways that you can make your house a home.

A lick of paint

Paint can really add up if you have a big room to decorate and while there are some great value offers available, it can still be a stretch when money’s tight. You may find it worthwhile checking out Community RePaint for this reason. The Community RePaint scheme aims to use up any leftover paint in the local community, so that nothing is wasted and you can do up your house for a lot less.

It’s estimated that 50 million litres of paint are left unused every year, whether stored in homes or garages or even just thrown away. That’s enough paint to fill 20 Olympic-sized swimming pools!

From carpets to white goods

If you’ve already read our Save Money section, you’ll know that sites like Gumtree and PreLoved are great ways to find what you need for less. A simple search could find you a second-hand, good quality kitchen for a fraction of the price, or even a carpet in need of a quick clean. There are so many ways to get more for your money, it may just require a little extra work and a thorough search, but it’s worthwhile checking out sites like these. We all want to boast about how we did up our home for less don’t we?

Get it fixed

Don’t forget that should things go wrong, and you need something repairing or fixing, we’re only a phone call away.

Our repairs service operates from 8am-5pm with early morning and evening appointments also available.  When reporting a repair you can select the most convenient day and time for you.

You can report a repair to us in a number of different ways. You can:

  • Call us
  • Use out Live Chat service on our website
  • Sign into your Halton Housing Customer Account (via our website, under the ‘my tenancy’ section)
  • Via the Customer App

Our emergency repair service is available 24 hours a day, 365 days a year. If you have an emergency repair – a repair that could cause a health hazard or danger to you and your neighbours, or damage to your home – we will visit within two hours to complete a temporary repair and make it safe. We’ll then follow up repair within 24 hours if required.

If your repair isn’t an emergency, we’ll make sure to arrange an appointment within 20 days for you.

Related Help & Support Articles

Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.

Help & Support Categories

We have 6 Help and Support categories to help make finding the help and advice you’re looking for that little bit easier, the categories include: Your Home, Health and Wellbeing, Help with Halton, Online Accessibility, Payments and Money and Your Career.

Looking to Move?

To apply to live in any of our properties you must have an active Property Pool Plus account. To register for an account, simply follow all of the Property Pool Plus registration steps.

Manage Your Tenancy 24 Hours a Day, at the Click of a Button by Downloading Our Customer App.

Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!

Latest News

Stay up to date with all the latest Halton Housing news here

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halton housing has published its gender pay gap review for 2019
Halton News

Halton Housing publishes 2019 Gender Pay Gap ...

4th November 2019

Halton Housing has today published its gender pay gap report for 2019, for the second year, in line with the government’s Gender Pay Gap regulations introduced in April 2017.  In 2019, Halton Housing maintained its positive gender pay gap report with female employees receiving on an average (mean) salary 1% more than male counterparts and the overall median salary showing 12% in favour of female employees in comparison […]

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Community comes together to open new play par...

1st November 2019

A newly renovated play park has been unveiled in Halton Lodge, Runcorn.   The upgrade is thanks to significant investment from Halton Housing, funding from the Environmental Fund and from Halton Borough Council’s Area Forum fund with support from the Area Forum 5 Councillors; Kath Loftus, Alan Lowe, Dave Thompson, Chris Loftus and Geoffrey Logan. Earlier this year, […]

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Halton Housing supporting Cheshire Police on there Operation Treacle
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Supporting Cheshire Police during Halloween a...

23rd October 2019

Halton Housing is pleased to be supporting Cheshire Police’s Operation Treacle.   The operation has been launched in a bid to tackle anti-social behaviour during Halloween and the Bonfire Night period.  Staff from Halton Housing’s Anti-social Behaviour and Tenancy Enforcement teams will be taking part in the multi-agency operation with officers from Cheshire Police, staff […]

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Halton News

Funding support for popular Halton women’s ...

18th October 2019

A Widnes based community group for women has received funding from Halton Housing to support its annual event. Fortuna Female Society aims to support and empower the women of Halton while championing their rights. The society runs regular activities and events, enabling women to increase their confidence and giving them the opportunity to get involved […]

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Halton Housing is supporting Get Online Week
Halton News

Halton Housing supporting Get Online Week 201...

11th October 2019

As an organisation leading the way with our Digital First programme, we’re proud to be supporting Get Online Week – an initiative led by Good Things Foundation, aimed at increasing people’s confidence using computers and the internet.  The annual campaign, which this year runs from 14 to 20 October, inspires organisations like Halton Housing to make sure that everyone can […]

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Blog: Customer Service through Customers̵...

10th October 2019

Customeyes: Becoming a customer experience-led organisation​   National Customer Service Week is the perfect opportunity to shout about Customeyes, our sector-leading customer experience programme. Customeyes helps us to know our customers better, and turning their feedback into action, by delivering easy, intuitive and personalised services. It also makes good business sense, as it means we are delivering services that our customers value, […]

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