Search the Halton Housing Website

Can’t find what you’re 
looking for?

Filter your search results by visiting our help and support page.

Help & Support
My Tenancy
Menu
new home decorate

Make a house a home

We can all appreciate that it’s not just the four walls that make a home but all of the things in it too, along with the special touches.

It’s not always cheap to put your own stamp on your house, but we have a few ways that you can make your house a home.

A lick of paint

Paint can really add up if you have a big room to decorate and while there are some great value offers available, it can still be a stretch when money’s tight. You may find it worthwhile checking out Community RePaint for this reason. The Community RePaint scheme aims to use up any leftover paint in the local community, so that nothing is wasted and you can do up your house for a lot less.

It’s estimated that 50 million litres of paint are left unused every year, whether stored in homes or garages or even just thrown away. That’s enough paint to fill 20 Olympic-sized swimming pools!

From carpets to white goods

If you’ve already read our Save Money section, you’ll know that sites like Gumtree and PreLoved are great ways to find what you need for less. A simple search could find you a second-hand, good quality kitchen for a fraction of the price, or even a carpet in need of a quick clean. There are so many ways to get more for your money, it may just require a little extra work and a thorough search, but it’s worthwhile checking out sites like these. We all want to boast about how we did up our home for less don’t we?

Get it fixed

Don’t forget that should things go wrong, and you need something repairing or fixing, we’re only a phone call away.

Our repairs service operates from 8am-5pm with early morning and evening appointments also available.  When reporting a repair you can select the most convenient day and time for you.

You can report a repair to us in a number of different ways. You can:

  • Call us
  • Use out Live Chat service on our website
  • Sign into your Halton Housing Customer Account (via our website, under the ‘my tenancy’ section)
  • Via the Customer App

Our emergency repair service is available 24 hours a day, 365 days a year. If you have an emergency repair – a repair that could cause a health hazard or danger to you and your neighbours, or damage to your home – we will visit within two hours to complete a temporary repair and make it safe. We’ll then follow up repair within 24 hours if required.

If your repair isn’t an emergency, we’ll make sure to arrange an appointment within 20 days for you.

Related Help & Support Articles

Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.

Help & Support Categories

We have 6 Help and Support categories to help make finding the help and advice you’re looking for that little bit easier, the categories include: Your Home, Health and Wellbeing, Help with Halton, Online Accessibility, Payments and Money and Your Career.

Looking to Move?

To apply to live in any of our properties you must have an active Property Pool Plus account. To register for an account, simply follow all of the Property Pool Plus registration steps.

Manage Your Tenancy 24 Hours a Day, at the Click of a Button by Downloading Our Customer App.

Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!

Latest News

Stay up to date with all the latest Halton Housing news here

Read More News
Halton Housing's customer engagement team, with some of the founding members of The Wonky Garden and members of WHH Charity and staff from the unit at Halton Hospital.
Halton News

Halton Housing supports WHH Charity and The W...

13th May 2019

Halton Housing has given a helping hand to The Wonky Garden who are presently supporting Warrington and Halton Hospitals Charity (WHH Charity) to take their rehab garden at Halton Hospital to the next level. The garden, which is situated outside Halton Hospitals Cardiac Rehab Unit, is set to be transformed, following a successful application for […]

find out more
Tannery Fields Show Home Launch Event
Uncategorized

Open Door Set to Launch Tannery Fields Show H...

9th May 2019

Open Door, the commercial subsidiary of Halton Housing are excited to launch their brand-new, furnished show home at Tannery Fields. Tannery Fields is the new build housing development located on Picow Farm Road, Runcorn, Cheshire.   The show home will officially launch on Saturday 25th May from 10.30am – 3pm. The Open Door Team are launching the show home on […]

find out more
HOPE SHOP Widnes
Halton News

Thriving Facebook support group sets up shop

8th May 2019

Halton Housing has gifted a shop on a peppercorn rent to a thriving community support group. Helping Ordinary People Everyday (HOPE), which originally started as a Facebook group, was set up to help those in need through generous donations to make a difference to members of the Halton community. Thanks to the ongoing work of […]

find out more
OD3 halton housing strategy
Halton News

Halton Housing launches OD3, its corporate st...

7th May 2019

Halton Housing is excited to announce the launch of its corporate strategy for 2019-22, ‘Our Direction 3 (OD3)’, setting out its ambitions to continue to be innovative and a market leader in all that it does.  OD3 takes the form of an easy to read infographic and explains what Halton Housing does, where it’s heading, how it will achieve its ambitions, and how success will be measured. OD3 also highlights achievements made over the last five […]

find out more
Bower Brook Gardens Phase 2
Developments

Bower Brook Gardens Phase 2 Widnes developmen...

24th April 2019

New Homes For Sale in Widnes Listed Bower Brook Gardens Phase 2 is the second stage of Halton Housing’s popular Tan House Lane development in Widnes. The first phase of the development, which was completed in summer 2018 comprised of Shared Ownership, affordable rent and properties for market sale through Halton Housing’s build partner, Russell […]

find out more
Liz Haworth
Halton News

Halton Housing announces new Group Chief Exec...

23rd April 2019

Halton Housing has announced that Liz Haworth will be joining the organisation as their new Group Chief Executive. Ingrid Fife, Group Board Chair said “I’m delighted that Liz will be joining us to lead our talented team to take the organisation forwards. Liz brings a wealth of experience in service transformation, people leadership and performance […]

find out more

Sign Up For Regular Updates

Would you like to receive news and updates straight to your inbox? Tell us your email address and areas you are interested in, and we will send you relevant updates

alert align-leftanti_socialinfo-Asset 3 arrow_down_thicker_no_fillarrow_down_white arrow_down_whitearrow_downarrow_leftarrow_rightarrow_up_accordion article Untitled-1info-Asset 4 tenancycalendarcameracard clockcollaborationcomputerAsset 4 cross_arrows crosscurves down_arrowdownload-2duohouseAsset 2figured_arrowsUntitled-2flaggradient_briefcase info-Asset 5 helphh Untitled-2Untitled-3house_helpicon_additional_incomeicon_alcoholicon_benefitsicon_bettingicon_car_insuranceicon_child_benefitsicon_childcareAsset 1 icon_clothingicon_council_taxAsset 4 icon_electricityicon_gasicon_groceryicon_gymAsset 5 icon_home_insuranceicon_iAsset 3 icon_petrolAsset 1 icon_renticon_takeawaysicon_total_incomeicon_travel_feesicon_tvWage after Taxicon_waterkey_features keyholderleft_arrowinfo-Asset 5 live_chatUntitled-3 megaphonemessagemouse new_homes pause Page 1Created with Sketch. pen info-Asset 9 percentagepersontickpet_iconinfo-Asset 6 plant_iconplay Asset 2 info-Asset 7 property_overview qualright_arrow_whiteright_arrowsearch Untitled-3slider_next slider_prev smileyFacebook Google Plus Instagram social_linkedin Pinterest Twitter YouTube socialUntitled-3square_triangle Untitled-3info-Asset 8 triangle-left Untitled-2 wifi-glyph-24

Close

Halton Housing has received reports from customers that bogus callers are targeting our neighbourhoods in Widnes and Runcorn. Any visits to your home by Halton Housing will be pre-arranged with you. All of our staff carry photographic identification badges. Each badge has the Halton Housing logo and the staff member’s name. If you are ever in doubt – please call us on 0303 333 0101.