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Make a house a home

We can all appreciate that it’s not just the four walls that make a home but all of the things in it too, along with the special touches.

It’s not always cheap to put your own stamp on your house, but we have a few ways that you can make your house a home.

A lick of paint

Paint can really add up if you have a big room to decorate and while there are some great value offers available, it can still be a stretch when money’s tight. You may find it worthwhile checking out Community RePaint for this reason. The Community RePaint scheme aims to use up any leftover paint in the local community, so that nothing is wasted and you can do up your house for a lot less.

It’s estimated that 50 million litres of paint are left unused every year, whether stored in homes or garages or even just thrown away. That’s enough paint to fill 20 Olympic-sized swimming pools!

From carpets to white goods

If you’ve already read our Save Money section, you’ll know that sites like Gumtree and PreLoved are great ways to find what you need for less. A simple search could find you a second-hand, good quality kitchen for a fraction of the price, or even a carpet in need of a quick clean. There are so many ways to get more for your money, it may just require a little extra work and a thorough search, but it’s worthwhile checking out sites like these. We all want to boast about how we did up our home for less don’t we?

Get it fixed

Don’t forget that should things go wrong, and you need something repairing or fixing, we’re only a phone call away.

Our repairs service operates from 8am-5pm with early morning and evening appointments also available.  When reporting a repair you can select the most convenient day and time for you.

You can report a repair to us in a number of different ways. You can:

  • Call us
  • Use out Live Chat service on our website
  • Sign into your Halton Housing Customer Account (via our website, under the ‘my tenancy’ section)
  • Via the Customer App

Our emergency repair service is available 24 hours a day, 365 days a year. If you have an emergency repair – a repair that could cause a health hazard or danger to you and your neighbours, or damage to your home – we will visit within two hours to complete a temporary repair and make it safe. We’ll then follow up repair within 24 hours if required.

If your repair isn’t an emergency, we’ll make sure to arrange an appointment within 20 days for you.

Related Help & Support Articles

Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.

Help & Support Categories

We have 6 Help and Support categories to help make finding the help and advice you’re looking for that little bit easier, the categories include: Your Home, Health and Wellbeing, Help with Halton, Online Accessibility, Payments and Money and Your Career.

Looking to Move?

To apply to live in any of our properties you must have an active Property Pool Plus account. To register for an account, simply follow all of the Property Pool Plus registration steps.

MyHaltonHome is here!

Our brand-new customer area ‘MyHaltonHome’ is now live. Packed with all the usual features such as request a repair, check rent balance and report ASB, this new and improved area is your one stop shop for managing all your tenancy needs.

Latest News

Stay up to date with all the latest Halton Housing news here

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Halton News

New Repairs Forum launched and is looking for...

11th January 2021

Repairs is one area of our work that gets lots of customers talking!  So, why not share your opinions and suggestions at our newly formed Repairs Forum?  Working alongside members of our Homes Team, the forum has been set up to allow customers to directly share their thoughts, opinions and ideas on our repairs and […]

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halton housing colleagues completing CIH qualifications
Halton News

2020 Gender Pay Gap Review

21st December 2020

We have published our gender pay gap review for 2020, for the third year, in line with the Government’s Gender Pay Gap regulations introduced in April 2017. Highlights in 2020 include increasing our positive mean pay gap in favour of females from 1% in 2019 to 5.7%. In addition, Debbie Trust-Dickinson was appointed to our […]

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Halton News

Our 2020 Highlights

18th December 2020

Here’s our Halton Housing 2020 highlights of the year – showcasing some brilliant examples of partnership working, development progress, job opportunities, first-class service delivery, support for customers and really putting our corporate vision of improving people’s lives, into action. Well done and huge thanks to all colleagues who have contributed to our success this year! […]

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Halton News

Christmas and New Year Hours and Services

17th December 2020

We will close our normal telephone line and Live Chat for Christmas and New Year at 5:00pm on Wednesday 23rd December and will re-open on Monday 4th January 2021 at 9:00am (10:00am for Live Chat). If you have any type of general enquiry, want to check your rent balance, log a non-urgent repair or make […]

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Rachael walker received a £500 bursary to buy a laptop to continue her college studies
Halton News

Bursary helps Rachael buy new laptop for coll...

16th December 2020

A customer has been successful in obtaining a £500 bursary from the Northern Housing Consortium to help towards the cost of a new laptop. Rachael Jones, 35, from Widnes is studying to become an electrician at college. When the Covid-19 pandemic hit back in March, schools, colleagues and universities closed their doors and switched to […]

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Halton News

15th Anniversary – Customer Garden Make...

11th December 2020

Is your garden in need of a facelift, or some TLC?  To mark the end of our 15th Anniversary celebrations, we’re delighted to announce our customer ‘win a garden makeover’ competition.   One lucky Halton Housing customer will win a mini garden makeover in 2021!  All you have to do to enter is to complete the form below letting us know why you […]

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