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Money Worries?

Helping Friends and Family Members Cope with Debt 

There are a few simple ways you can try to help a friend or family member deal with their debt problem, including:

  • Start a conversation. Talk about your own personal experiences to get the conversation started – but make sure you keep the language non-judgemental.
  • Let them know they aren’t alone –there is help out there and it doesn’t need to cost anything. There’s easily accessible free debt advice available that can help them get their finances back on track. You could even offer to go along with them for support if it would help.
  • Finally, see if you can get them to take the Debt test on the Money Advice Service website. It helps them work out which option is the best bet to resolve their worries. It’ll also find free debt advice option in their area.

Getting Help if You Have Debt or Money Worries

If you, or a friend or family member who is a Halton Housing customer are struggling to pay essential household bills due to a debt problem, you can get free advice and support by contacting our Welfare Benefit Money Advice team. You can contact the team via the Halton Housing App or email welfare@haltonhousing.org.

To find out more information about debt, and recognising the signs of debt in loved ones, visit the Money Advice Service.

Debt Health Check

The Money Advice Service’s Debt Health Check test helps to diagnose your level of debt, provides information and advice on strategies and the next steps you should take.

Anybody can take the Debt Health Check, you do not have to be a Halton Housing customer to do this – so why not give it a go!

Related Help & Support Articles

Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.

Help & Support Categories

We have 6 Help and Support categories to help make finding the help and advice you’re looking for that little bit easier, the categories include: Your Home, Health and Wellbeing, Help with Halton, Online Accessibility, Payments and Money and Your Career.

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Latest News

Stay up to date with all the latest Halton Housing news here

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Halton Housing Customer Engagement Team with Youth Justice Services Team
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Colleagues from across Halton Housing braved the wet weather earlier this week for two litter picks across the borough to support Keep Britain Tidy’s Great British September Clean campaign.   The two litter picks took place in the Ellesmere Street area of Runcorn and Arley Drive area of Widnes.   A whopping 50 bags of litter were collected overall with 33 bags in Runcorn […]

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Places after the Pandemic

17th September 2020

Places After The Pandemic Covid 19 offers a once in a lifetime opportunity for housing associations to deliver more with their communities, change how homes are built and adapt services, according to PlaceShapers’ and HACT’s ‘Places After The Pandemic’ report, which has launched today. As a PlaceShapers member, we took part in the report, along […]

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We would like to raise awareness of the potentially damaging effects of filter shower heads when used with electric showers, similar to the type pictured below. Our Homes Team have responded to a number of repairs calls at customers’ homes recently regarding broken showers. Upon investigation, the cause appears to be this type of shower […]

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Supporting Gas Safety Week 2020

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It’s Gas Safety Week from 14 – 20 September, and once again, we will be raising awareness about the importance of gas safety. As we celebrate the tenth year of Gas Safety Week, organisations from across the UK are working together to raise awareness of the dangers of poorly maintained gas appliances, which can cause […]

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Our Innovation Team has been awarded first place in the ‘Smart and Sustainable Digital Innovation’ category for its paper ‘Strategic Management of Assets and Compliance through the application of BIM and Digital Twins: A platform for innovation in building management’ at Leeds Sustainability Institute’s International SEEDS (Sustainable Ecological Engineering Design for Society) Conference 2020. Innovation […]

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