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Money Worries?

Helping Friends and Family Members Cope with Debt 

There are a few simple ways you can try to help a friend or family member deal with their debt problem, including:

  • Start a conversation. Talk about your own personal experiences to get the conversation started – but make sure you keep the language non-judgemental.
  • Let them know they aren’t alone –there is help out there and it doesn’t need to cost anything. There’s easily accessible free debt advice available that can help them get their finances back on track. You could even offer to go along with them for support if it would help.
  • Finally, see if you can get them to take the Debt test on the Money Advice Service website. It helps them work out which option is the best bet to resolve their worries. It’ll also find free debt advice option in their area.

Getting Help if You Have Debt or Money Worries

If you, or a friend or family member who is a Halton Housing customer are struggling to pay essential household bills due to a debt problem, you can get free advice and support by contacting our Welfare Benefit Money Advice team. You can contact the team via the Halton Housing App or email welfare@haltonhousing.org.

To find out more information about debt, and recognising the signs of debt in loved ones, visit the Money Advice Service.

Debt Health Check

The Money Advice Service’s Debt Health Check test helps to diagnose your level of debt, provides information and advice on strategies and the next steps you should take.

Anybody can take the Debt Health Check, you do not have to be a Halton Housing customer to do this – so why not give it a go!

Related Help & Support Articles

Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.

Help & Support Categories

We have 6 Help and Support categories to help make finding the help and advice you’re looking for that little bit easier, the categories include: Your Home, Health and Wellbeing, Help with Halton, Online Accessibility, Payments and Money and Your Career.

Looking to Move?

To apply to live in any of our properties you must have an active Property Pool Plus account. To register for an account, simply follow all of the Property Pool Plus registration steps.

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Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!

Latest News

Stay up to date with all the latest Halton Housing news here

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We are thrilled to announce that we have been shortlisted for two awards at this years Housing Heroes Awards! The annual awards recognise the people that make housing great, and celebrates the unsung heroes whose work has proved more vital than ever, at a time when the sector most needs empathy, support and collaboration. Our […]

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1st July 2020

We are delighted to announce the appointment of new Board Member Ian Hayhoe. Ian replaces Mark Forrest, who is retiring from the Board after a nine-year tenure.   Well known within the business community of Halton, Ian brings over 25 years’ experience in the commercial and finance sectors to our Board.   Ian is currently Head of Telesales and Retention Telefonica UK (O2 UK), a Director of Halton and Widnes Chamber of Commerce, Executive Chair […]

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We have made two senior appointments to our executive and leadership teams. Debbie Trust-Dickinson has been appointed Chief Transformation Officer (CTO) and Paul Croston will take up the position of Director of Technology, Digital and Data. The appointments have been made as we embark on an ambitious change programme, and as we seek to more […]

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Halton Housing is proud to be supporting the National Housing Federation’s Homes at the Heart campaign, including a letter to the Chancellor, Rishi Sunak, as part of Liverpool City Region Combined Authority Housing Associations Group to put social homes at the heart of its plan for social and economic recovery from the coronavirus crisis. We […]

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Four colleagues are celebrating after completing their Chartered Institute of Housing (CIH) level 3 qualification. The CIH is the professional body for the housing sector and provides opportunities for learning and improving, championing housing to influence and improve policy and practice. Darcy Mainwaring and Callum Johnson completed their level 3 qualification as part of an […]

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