Search the Halton Housing Website

Can’t find what you’re 
looking for?

Filter your search results by visiting our help and support page.

Help & Support
My Tenancy
Menu

Pay your Rent the Hassle-Free Way

Did you know Halton Housing customers who pay their rent via Direct Debit are almost twice as likely to avoid getting in to rental arrears? A recent report carried out by Halton Housing revealed that on average 78.98% of customers who pay by Direct Debit avoid getting in to arrears, compared to a frighteningly low figure of only 39.76% of customers who don’t pay by Direct Debit managing to avoid arrears. The report also highlighted that people who pay their rent via Direct Debit are less likely to get in high level arrears than those who don’t pay by direct debit.

Not only is making the switch to Direct Debit a smart move to avoid getting in to arrears, it’s one less thing for you to worry about each month. By setting up a Direct Debit with Halton Housing, you can decide to pay your rent weekly, fortnightly or monthly depending on what suits you best. Paying by Direct Debit is also a great way to manage your money if you are in receipt of benefits, especially Universal Credit, as you can schedule your rental payments to come out of your bank account when you receive your benefits, protecting you from arrears.

Switching to direct debit is a simple, but effective way of managing your tenancy. You can make the switch to Direct Debit via the Halton Housing customer app, under the ‘Rent’ section, or via Halton Housing’s customer portal. Switching is quick, easy and will give you peace of mind your rent is being taken care of each month.

So, what are you waiting for – make the switch today!

Related Help & Support Articles

Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.

Help & Support Categories

We have 6 Help and Support categories to help make finding the help and advice you’re looking for that little bit easier, the categories include: Your Home, Health and Wellbeing, Help with Halton, Online Accessibility, Payments and Money and Your Career.

Looking to Move?

To apply to live in any of our properties you must have an active Property Pool Plus account. To register for an account, simply follow all of the Property Pool Plus registration steps.

Manage Your Tenancy 24 Hours a Day, at the Click of a Button by Downloading Our Customer App.

Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!

Latest News

Stay up to date with all the latest Halton Housing news here

Read More News
Halton Housing involved customers
Your Community

Halton Housing announce they will recognise i...

14th June 2018

Halton Housing have announced that they will be awarding three of their Involved Customers with awards recognising their work and contribution to the community. Halton Housing announced that Anne Macfarlene will be presented with the Outstanding Achievement Award for her work as Chair of Halton Housing’s Customer Forum, and the numerous other volunteer activities Anne […]

find out more
Volunteers Week 2018
Halton News

Volunteer Week 2018

31st May 2018

In honour of Volunteers Week 2018, this week we will be sharing some of the customers and local community members who volunteer for and with us stories. We will share one volunteer story for each day during volunteer week (1st – 7th June). We will be sharing our volunteer’s stories via our Facebook and Twitter […]

find out more
Time to Change
Halton News

Halton Housing sign up to Time to Change

22nd May 2018

Last week Halton Housing’s Group CEO Nick Atkin signed the Employee Pledge to demonstrate the orgnisations commitment to mental health. Time to Change aims to bring mental health up the agenda in the workplace.  It encourages organisations to change how they think and act about mental health in the workplace and make sure that who […]

find out more
Halton News

Open Day at shared ownership apartments in Fr...

15th May 2018

The first shared ownership homes completed by Halton Housing, are available to view at an Open Day this weekend. The Old Forge, a development of ten stylish, hi-spec apartments located on Ship Street just off the High Street in Frodsham, will be open from 1pm – 3pm, this Sunday 20th May. The modern one and […]

find out more
Waterfront Point, Halton Housing new-build offices hailed as top workplace
Halton News

Waterfront Point, Halton Housing new-build of...

4th May 2018

Waterfront Point, the HQ of Halton Housing has been recognised as one of the best workplaces in the north of England at the annual British Council for Offices (BCO) regional property sector awards. On Thursday 3rd May, Halton Housing won the Corporate Workplace Award at the British Council of Offices’ UK Awards. The award recognises […]

find out more
Halton News

Halton Housing’s Welfare Benefit and Money ...

26th April 2018

Halton Housing’s Welfare Benefit and Money Advice Team have been shortlisted, for the second consecutive year running, at the Institute of Money Advice Awards in the Debt Team of the Year category. Halton Housing’s Welfare Benefit and Money Advice Team is made up of one senior officer, three officers and a team administrator. A great […]

find out more

Sign Up For Regular Updates

Would you like to receive news and updates straight to your inbox? Tell us your email address and areas you are interested in, and we will send you relevant updates

alert align-leftanti_socialinfo-Asset 3 arrow_down_thicker_no_fillarrow_down_white arrow_down_whitearrow_downarrow_leftarrow_rightarrow_up_accordion article Untitled-1info-Asset 4 tenancycalendarcameracard clockcollaborationcomputerAsset 4 cross_arrows crosscurves down_arrowdownload-2duohouseAsset 2figured_arrowsUntitled-2flaggradient_briefcase info-Asset 5 helphh Untitled-2Untitled-3house_helpicon_additional_incomeicon_alcoholicon_benefitsicon_bettingicon_car_insuranceicon_child_benefitsicon_childcareAsset 1 icon_clothingicon_council_taxAsset 4 icon_electricityicon_gasicon_groceryicon_gymAsset 5 icon_home_insuranceicon_iAsset 3 icon_petrolAsset 1 icon_renticon_takeawaysicon_total_incomeicon_travel_feesicon_tvWage after Taxicon_waterkey_features keyholderleft_arrowinfo-Asset 5 live_chatUntitled-3 megaphonemessagemouse new_homes pause Page 1Created with Sketch. pen info-Asset 9 percentagepersontickpet_iconinfo-Asset 6 plant_iconplay Asset 2 info-Asset 7 property_overview qualright_arrow_whiteright_arrowsearch Untitled-3slider_next slider_prev smileyFacebook Google Plus Instagram social_linkedin Pinterest Twitter YouTube socialUntitled-3square_triangle Untitled-3info-Asset 8 triangle-left Untitled-2 wifi-glyph-24