Search the Halton Housing Website

Can’t find what you’re 
looking for?

Filter your search results by visiting our help and support page.

Help & Support
My Tenancy
Menu
Our performance website page

Reinventing the ‘Annual Report’ by going live on our performance

Reinventing the ‘Annual Report’ by going live on our performance

In 2018, we launched our brand-new website. As part of our new website, we have reshaped how we report on our performance through a dedicated page with a live reporting dashboard which replaces the Annual Report that was previously produced.

Our digital approach has always been about using our customer’s money wisely and so by digitising the Annual Report & the way we share how we are performing we save time & cost in producing documents which quickly become outdated, letting us focus on what we are here to do – improving people’s lives.

The live reporting dashboard allows you to view a snapshot of our current performance (refreshed every 6 weeks) meaning you no longer need to wait until next year to see how we are doing.

What’s more, we’ve listened to customer feedback and stripped back the content, now showing more of the information that is important to you and less of the information that wasn’t being used.

We’ve also still got all our Value for Money and Financial statements, neatly displayed in our resources section and if there is anything else you’d like to see more of we’d love to hear from you.

Related Help & Support Articles

Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.

Help & Support Categories

We have 6 Help and Support categories to help make finding the help and advice you’re looking for that little bit easier, the categories include: Your Home, Health and Wellbeing, Help with Halton, Online Accessibility, Payments and Money and Your Career.

Looking to Move?

To apply to live in any of our properties you must have an active Property Pool Plus account. To register for an account, simply follow all of the Property Pool Plus registration steps.

Manage Your Tenancy 24 Hours a Day, at the Click of a Button by Downloading Our Customer App.

Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!

Latest News

Stay up to date with all the latest Halton Housing news here

Read More News
Halton News

Gas Safety Week 2019

17th September 2019

Halton Housing is proud to be supporting Gas Safety Week 2019 raising awareness of the dangers of poorly maintained gas appliances, which can cause gas leaks, fires, explosions and carbon monoxide (CO) poisoning. Here at Halton Housing, we want to ensure all of our customers are GAS SAFE! It’s best to be gas safe than […]

find out more
thermal performance of a home
Halton News

Halton helping to transform how thermal perfo...

5th September 2019

Halton Housing has partnered with three leading UK universities to develop, test and demonstrate technologies that measure the thermal performance of homes using smart meters and other data.   Following a competition, The Department for Business, Energy and Industrial Strategy’s (BEIS) Smart Meter Enabled Thermal Efficiency Ratings (SMETER) contract for Technical Assessment was successfully awarded to […]

find out more
Halton Housing wards funding to cheshire police
Halton News

Helping Hands Provides Funding to Cheshire Po...

3rd September 2019

Halton Housing were delighted to provide funding support to this summer’s Victoria Park Experience (VPX).  The annual event took place on Thursday 15th August at Victoria Park in Widnes providing free entertainment to over 10000 young people from across Widnes and surrounding areas.  VPX was part-funded by Halton Housing’s Helping Hands Fund, following a successful application from Cheshire Police with £1800 being awarded to help support the […]

find out more
Competitions

A Double Win for Dovedale Court

28th August 2019

We would like to congratulate Dovedale Court Tenant and Resident Group on winning the Halton Housing 2019 Communal Garden Competition. The winners were chosen by Halton Housings’ Customer Forum and have been awarded £30 worth of Love2Shop vouchers. The beautifully maintained communal gardens are managed by Dovedale Court Tenant and Resident Group. Clive Odley, The […]

find out more
Grange Community Forum
Halton News

Grange Community Forum Awarded £1250

21st August 2019

We are pleased to announce that Grange Community forum has been awarded the Annual Grant and Development Grant receiving a total of £1250. This fantastic group put on many events throughout the year, including; x2 children’s events, an Easter event and a Halloween event. These events have an entertainer, balloon modeller, face painter and tattoo […]

find out more
Halton News

Halton Housing Appoints New Board Chair

16th August 2019

Halton Housing has today announced that Clive Deadman is to be appointed as Group Board Chair at the company’s AGM on September 19th, 2019 He takes over from Ingrid Fife, who is stepping down after 10 years in the role. Clive’s background is in private equity, and he has held senior leadership roles in a […]

find out more

Sign Up For Regular Updates

Would you like to receive news and updates straight to your inbox? Tell us your email address and areas you are interested in, and we will send you relevant updates

alert align-leftanti_socialinfo-Asset 3 arrow_down_thicker_no_fillarrow_down_white arrow_down_whitearrow_downarrow_leftarrow_rightarrow_up_accordion arrow_up_tail article Untitled-1info-Asset 4 tenancycalendarcameracard clockcollaborationcomputerAsset 4 cross_arrows crosscurves down_arrowdownload-2duohouseAsset 2emote_1 emote_2 emote_3 emote_4 emote_5 figured_arrowsUntitled-2flaggradient_briefcase info-Asset 5 helphh Untitled-2Untitled-3house_helpicon_additional_incomeicon_alcoholicon_benefitsicon_bettingicon_car_insuranceicon_child_benefitsicon_childcareAsset 1 icon_clothingicon_council_taxAsset 4 icon_electricityicon_gasicon_groceryicon_gymAsset 5 icon_home_insuranceicon_iAsset 3 icon_petrolAsset 1 icon_renticon_takeawaysicon_total_incomeicon_travel_feesicon_tvWage after Taxicon_waterkey_features keyholderleft_arrowinfo-Asset 5 live_chatUntitled-3 megaphonemessagemouse new_homes pause Page 1Created with Sketch. pen info-Asset 9 percentagepersontickpet_iconinfo-Asset 6 plant_iconplay Asset 2 info-Asset 7 property_overview qualright_arrow_whiteright_arrowsearch Untitled-3slider_next slider_prev smileyFacebook Google Plus Instagram social_linkedin Pinterest Twitter YouTube socialUntitled-3square_triangle Untitled-3info-Asset 8 triangle-left Untitled-2 wifi-glyph-24