Formally known as free rent weeks, Halton Housing’s non-charging rent weeks occur four times per year.
The non-charging rent weeks are normally the two weeks over Christmas and the two weeks which span the end of March and beginning of April.
The non-charging rent weeks for 2019/2020 are:
Remember, rent is paid in advance, so your rent account must be at least one week in credit to benefit from the non-charging weeks.
Who is eligible for the non-charging rent weeks?
Non-charging rent weeks only apply to customers whose rent is charged over 48/49 weeks of the year and whose account is clear or in credit.
I pay my rent over 52 weeks, am I eligible for the non-charging rent weeks?
Some of our customers’ rent is charged every week of the year, therefore they are not entitled to the non-charging rent weeks. However, this will be reflected in the lower weekly rent in comparison to customers who are charged over 48/49 weeks.
In rent arrears?
You must continue to pay your agreed amount during these weeks. Remember it will reduce your arrears more quickly.
Pay your rent monthly?
If you pay your rent monthly this is spread out over 12 equal payments so the non-charging rent weeks do not apply.
If you are on a monthly Direct Debit or agreed four weekly/monthly Standing Order, these non-charging rent weeks would have been taken into account when making your monthly amount calculation.
In receipt of Universal Credit?
If you are in receipt of Universal Credit, then the four non-charging weeks are already calculated into your monthly payments throughout the year, to make up 12 equal monthly payments. Therefore, you must make sure you pay your rent to Halton Housing during these non-charging weeks to ensure your rent account does not fall into arrears.
Weekly direct debit payments
Weekly direct debit payments are not taken by Halton Housing during the non-charging weeks, separate manual payments must be made instead. If you are in arrears over the non-charging weeks, it is vital that you arrange to pay your arrears via alternative methods on these weeks to avoid getting in to further rental arrears.
Paying your rent must be your first priority.
If you fail to make rent and/or arrears payments or are in breach of an agreement you have already made to clear the debt, we may take further action against you including :
To speak to a member of our Debt Recovery team about any of the above, please email debt.recovery@haltonhousing.org.
If you would like to pay your rent online, you can do so quickly and easily. Find out how by visiting our Pay Your Rent page here.
For further information about your rent, visit our customer rent factsheet.
Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.
We’ve pulled together details of Coronavirus scams that are currently circulating and provide details of what to do if you think you have fallen victim.
14 Mins
We've tried to answer some questions you might have if you're in employment and are ill or affected by Coronavirus.
6 Mins
We have put together some useful help and support options available if you are experiencing problems paying your rent and worrying about money due to Coronavirus.
6 Mins
Our Welfare Benefit Money Advice Team team is available for customers and members of their household to seek advice and assistance with all matters relating to welfare benefits, debt and money advice.
< 1 min
Loan sharks are illegal moneylenders who often charge very high interest rates. You can check if a company is authorised to lend money and report loan sharks anonymously.
2 Mins
Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!
Every one of our customers is unique, and we know that you may want to engage with us in different ways, depending on your lifestyle and preferences. The coronavirus pandemic and the limitations on meeting physically, and the fact that we live in an ever-increasing digital world – we, like all organisations need to be […]
Halton Housing is proudly supporting ‘All Or Nothing’, a not for profit group supporting local people with fitness, wellbeing and mental health by providing a shop on a peppercorn rent (small charge) for them to base their activities. All Or Nothing work with children aged 7+ through to adults from all walks of life to […]
Following the success of our summer slow cooker initiative, which saw 100 of our customers receive a free slow cooker kit to help them create healthy and nutritious meals, we are pleased to announce that this initiative has been extended, with a further 100 slow cookers now available. The initiative which have been part-funded by […]
A service that supports people with mental health, social isolation and loneliness has launched community drop-in sessions in Widnes. Persona Insight (PI) provides a safe community space for Halton residents with the aim of building people’s confidence for a better outlook and positive future. The group meets weekly and offers attendees the chance to meet […]
Our autumn edition of Reach magazine is out now! Reach is a great way for you to find out more about what we have been up to in your community so you can see how we are fulfilling our vision of “improving people’s lives”. In this autumn edition, we have also included our Annual Report […]
We have made a donation over £300 to Cheshire Youth Justice Services (YJS) to purchase gardening equipment and tools to help maintain and tidy grassed areas in the borough. Covering the whole of Cheshire, YJS works with children and young people to help prevent them from getting into further trouble, supporting them to lead a […]
Copyright Halton Housing 2020 | A charitable housing association registered under the Co-operative and Community Benefit Societies Act 2014 | Website design and development by Clicky
Community Benefit Society Registration number: 7744
Privacy Notice | Sitemap
