Formally known as free rent weeks, Halton Housing’s non-charging rent weeks occur four times per year.
The non-charging rent weeks are normally the two weeks over Christmas and the two weeks which span the end of March and beginning of April.
The non-charging rent weeks for 2019/2020 are:
Remember, rent is paid in advance, so your rent account must be at least one week in credit to benefit from the non-charging weeks.
Who is eligible for the non-charging rent weeks?
Non-charging rent weeks only apply to customers whose rent is charged over 48/49 weeks of the year and whose account is clear or in credit.
I pay my rent over 52 weeks, am I eligible for the non-charging rent weeks?
Some of our customers’ rent is charged every week of the year, therefore they are not entitled to the non-charging rent weeks. However, this will be reflected in the lower weekly rent in comparison to customers who are charged over 48/49 weeks.
In rent arrears?
You must continue to pay your agreed amount during these weeks. Remember it will reduce your arrears more quickly.
Pay your rent monthly?
If you pay your rent monthly this is spread out over 12 equal payments so the non-charging rent weeks do not apply.
If you are on a monthly Direct Debit or agreed four weekly/monthly Standing Order, these non-charging rent weeks would have been taken into account when making your monthly amount calculation.
In receipt of Universal Credit?
If you are in receipt of Universal Credit, then the four non-charging weeks are already calculated into your monthly payments throughout the year, to make up 12 equal monthly payments. Therefore, you must make sure you pay your rent to Halton Housing during these non-charging weeks to ensure your rent account does not fall into arrears.
Weekly direct debit payments
Weekly direct debit payments are not taken by Halton Housing during the non-charging weeks, separate manual payments must be made instead. If you are in arrears over the non-charging weeks, it is vital that you arrange to pay your arrears via alternative methods on these weeks to avoid getting in to further rental arrears.
Paying your rent must be your first priority.
If you fail to make rent and/or arrears payments or are in breach of an agreement you have already made to clear the debt, we may take further action against you including :
To speak to a member of our Debt Recovery team about any of the above, please email debt.recovery@haltonhousing.org.
If you would like to pay your rent online, you can do so quickly and easily. Find out how by visiting our Pay Your Rent page here.
For further information about your rent, visit our customer rent factsheet.
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