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Universal Credit Eligibility

Starting your new tenancy with Halton Housing

Halton is Full Universal Credit (UC) Service Area – what does this mean?

In Halton people of working age can not make new claims for any of the legacy benefits (Jobseekers Allowance, Income Support, Tax Credits, Employment Support Allowance or Housing Benefit).

If you need to make a new claim for help with housing costs you will have to claim Universal Credit, and this may impact the rest of your benefits.

If you are moving within the Halton area and already have an existing claim for Housing Benefit in payment with Halton Council then you can just report your change in address to Halton Council.

If you are moving into Supported Housing the rules around who pays your housing costs are different and you should seek further advice from Halton Housing’s Welfare Benefit and Money advice team.

Switching from Housing Benefit to Universal Credit

If you have to make a new claim for Universal Credit and you were receiving Housing Benefit immediately before you claim UC, you may be entitled to receive a 2 week Housing Benefit run on payment.

The Housing Benefit run on will be paid by the local authority who managed your Housing Benefit claim.

It is important that you contact the local authority to request this payment. You may be required to provide up-to-date bank account details to the Local Authority so this run on payment can be made.

Already claiming Universal Credit?

If you are already claiming Universal Credit when you start your tenancy you will need to update your claim with your new rent information.

If you have an online Universal Credit account you can do this by logging into your account and reporting a change in circumstances.

If you do not have an online account you will need to contact Universal Credit Live service on 0800 328 9344

Council Tax Reduction

Council Tax is a priority household outgoing you will have to pay. You may be able to get help with reducing your Council Tax bill through Council Tax Reduction. Applications are made directly to Halton Council. For more information visit – www.halton.gov.uk

Household items

If you do not have essential items to move into your property then you may be able to get help from the following sources:

Discretionary Support Scheme – This scheme can offer both emergency and community support. For more information on the eligibility criteria visit www.halton.gov.uk. Applications are made by calling Halton Council on 0800 952 0016

Join a freecycle Network – www.freecycle.org

Look for Grant Funding – The Turn 2 Us website contains details of charitable funds that give grants for welfare or educational purposes – www.turn2us.org.uk.

 

Related Help & Support Articles

Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.

Help & Support Categories

We have 6 Help and Support categories to help make finding the help and advice you’re looking for that little bit easier, the categories include: Your Home, Health and Wellbeing, Help with Halton, Online Accessibility, Payments and Money and Your Career.

Looking to Move?

To apply to live in any of our properties you must have an active Property Pool Plus account. To register for an account, simply follow all of the Property Pool Plus registration steps.

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Halton Housing has received reports from customers that bogus callers are targeting our neighbourhoods in Widnes and Runcorn. Any visits to your home by Halton Housing will be pre-arranged with you. All of our staff carry photographic identification badges. Each badge has the Halton Housing logo and the staff member’s name. If you are ever in doubt – please call us on 0303 333 0101.