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Legionella and Legionnaires' disease

Support with your water bill

If you struggle to pay your water bill, a fantastic scheme has been launched by United Utilities that can help to reduce your water payments.

To be eligible for the United Utilities Support Tariff 2016/17 you need to meet the following criteria:

  • Must have prior-year arrears of water charges
  • You do not use large volumes of water, e.g. for a large pond
  • Must be in receipt of some form of benefits
  • must be a non-homeowner
  • Living at the address on rent/water bill

By working in partnership with United Utilities Halton Housing have, to date, helped 258 of our customers save a whopping £36,553.86 annually, an average saving of £141.68 per household on water bills. To find out more, and to see if you are eligible for the scheme click on ‘find out more’.

Related Help & Support Articles

Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.

Help & Support Categories

We have 6 Help and Support categories to help make finding the help and advice you’re looking for that little bit easier, the categories include: Your Home, Health and Wellbeing, Help with Halton, Online Accessibility, Payments and Money and Your Career.

Looking to Move?

To apply to live in any of our properties you must have an active Property Pool Plus account. To register for an account, simply follow all of the Property Pool Plus registration steps.

Manage Your Tenancy 24 Hours a Day, at the Click of a Button by Downloading Our Customer App.

Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!

Latest News

Stay up to date with all the latest Halton Housing news here

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Halton News

Have your say on how social housing is alloca...

20th November 2020

Property Pool Plus, the system used to match people with social housing in Halton and the Liverpool City Region has begun a consultation, on how social housing is allocated and are asking tenants and future tenants, residents, landlords and housing associations to have their say. Social housing is allocated through several different ways – considering a […]

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Halton News

Housing Regulator reaffirms top G1/V1 rating ...

18th November 2020

We have retained our top G1/V1 governance and viability rating from the Regulator of Social Housing. The rating, which is the highest possible by the Regulator, shows our ability to meet financial obligations, have an effective governance framework and clearly demonstrate Value for Money. Commenting on retaining the status, Halton Housing Group Chief Executive Liz […]

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Halton News

Three Sails Point coming soon to Widnes

17th November 2020

A partnership between Wirral based Magenta Living and Halton Housing will bring much-needed affordable residential housing to Widnes. Three Sails Point is located near to all the new, exciting amenities, including local leisure and commercial facilities, making this an ideal location near to the waterfront. Three Sails Point on Carter House Way, Widnes will provide […]

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Halton News

Halton Housing supports National Safeguarding...

16th November 2020

This week we are proud to be supporting National Safeguarding Adults Week (16th – 22nd November). Safeguarding is the term we use for how we will keep the most vulnerable people in our communities safe from harm. Research by Action on Elder Abuse suggests that as many as one in eleven older people in the […]

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Halton News

Halton Housing becomes an early adopter of th...

13th November 2020

A total of 70 banks, investors and housing providers including Halton Housing have become early adopters of an industry-led sustainability reporting standard designed to unlock institutional investment to help tackle the UK’s deepening housing crisis. The working group was set up in 2019 in response to concerns ESG investment was being inhibited by the absence […]

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Halton News

Help us celebrate our 15th Anniversary

13th November 2020

Saturday 5th December marks the 15th anniversary of Halton Housing, when 5,500 homes were transferred from Halton Borough Council to Halton Housing Trust as we were known then.  Milestones like these make us reflect on what we’ve achieved and how things have changed since the early days and we’ve certainly come a long way since 2005!.   […]

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