Shopping online is quick, easy, and convenient, but does come with its dangers. Make sure you are ahead of the game when surfing the web to avoid getting ripped off. Follow Lifekit’s simple steps to ensure your money, card details and sensitive information is protected!
To ensure you are paying for your goods securely always look for the padlock sign on a website, which can be found in the bottom right of most web pages
When paying for goods online make sure the “https” appears in the web address to ensue you are paying securely
The above image shows what should appear in your browser
Giving Your Information
Be wary of emails from retailers, banks or anybody who you have either bought something from in the past, shared sensitive information with or bank your money with asking for your: card details, address, date of birth, or phone number.
These emails can look convincingly legitimate, and can have even the savviest web surfer fooled, so the best rule to follow here is – if you have previously bought/banked/or given your information to these people before – never give it out again online. Retailers, banks, HM Revenue and Customers are just a few examples of organisations that will never contact you via telephone or email to ask you for personal data they already have on file.
Vetting Unfamiliar Retailers
We all love to feel as though we are getting a bargain online, but if you are shopping with an unfamiliar retailer, before clicking that ‘order now’ button do your research! The best way to go about doing this is to google search the companies name followed by the words complaints, for example, ‘Next complaints’. By doing this you should be able to see other consumers feedback on the retailer giving you an idea as to whether they should be trusted or not.
You can also check out the company’s web ranking to find out if they are a reliable and reputable retailer. You can do so by seeing where they appear on Alexa. If the retailer appears in the top 100,000, then this increases the odds that they are a reliable retailer. This is because Alexa monitors website traffic, and the more people who tend to use a website successfully, vouches for its legitimacy.
Further helpful tips and advice for staying safe online, and avoiding being ripped off online can be found here.
Related Help & Support Articles
Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.
We have 6 Help and Support categories to help make finding the help and advice you’re looking for that little bit easier, the categories include: Your Home, Health and Wellbeing, Help with Halton, Online Accessibility, Payments and Money and Your Career.
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We’re currently closed for the Christmas and New Year period from 12.00pm on Monday 24th December 2018 until Wednesday 2nd January 2019 at 9.00am.
During this period, we’ll only be responding to emergency calls and rent payments made over the phone.
Customers can log a non-emergency enquiry and make rent payments via the Web Portal or Halton Housing App which will be processed within 3-5 working days from Wednesday 2nd January 2019.