Search the Halton Housing Website

Can’t find what you’re 
looking for?

Filter your search results by visiting our help and support page.

Help & Support
My Tenancy
Menu

Universal Credit-you’re in control

Universal Credit gives you complete control of your money – the main difference being that your rent will no longer be paid directly to your landlord. Instead, your benefits will be paid direct to you. Another feature of Universal Credit is that you, the claimant, will have to budget your money on a monthly basis rather than on a weekly basis.

Households claiming the most means tested benefits, such as Job Seekers Allowance, Employment and Support Allowance, Income Support, Housing Benefit or Child and Working Tax Credit will be changed over to Universal Credit. UC is a single monthly payment and includes your existing Housing Benefit.

So, as well as budgeting your rent, and making sure your landlord gets paid on time, you’ll also need to budget your bills and spending every month too. This means you’ll be in control of what’s going in and out, but the changes may be a little daunting.

We’ve added a few tasks to make this as easy as possible, so you can enjoy being in full control of your money.

Related Help & Support Articles

Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.

Help & Support Categories

We have 6 Help and Support categories to help make finding the help and advice you’re looking for that little bit easier, the categories include: Your Home, Health and Wellbeing, Help with Halton, Online Accessibility, Payments and Money and Your Career.

Looking to Move?

To apply to live in any of our properties you must have an active Property Pool Plus account. To register for an account, simply follow all of the Property Pool Plus registration steps.

Manage Your Tenancy 24 Hours a Day, at the Click of a Button by Downloading Our Customer App.

Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!

Latest News

Stay up to date with all the latest Halton Housing news here

Read More News
Waterfront Point 1st Anniversary Image
Halton News

Halton Housing celebrates one-year at its Wat...

18th September 2018

It’s been one year since Halton Housing moved to its new home, Waterfront Point in Widnes, Cheshire. The move brought together all its 320 staff under one roof from the two previous offices at Daresbury Point in Runcorn and Foundry Lane, Widnes. Waterfront Point provides customers with a new self-service area and meeting space in […]

find out more
Offload Programme logo
Halton News

Offload mental health programme delivered to ...

17th September 2018

Staff and Customers of Halton Housing’s extra care scheme Naughton Fields and head office, Waterfront Point have been attending a hugely successful mental fitness programme, delivered in conjunction with rugby league charity, RL Cares and State of Mind. The “Offload” programme, promoted in partnership with Widnes Vikings reached out to gentlemen to provide support for […]

find out more
Halton Housing staff packing bags of food to give to customers for we care day
Halton News

Halton Housing hold popup foodbank for PlaceS...

14th September 2018

Halton Housing staff took time out of their busy schedules to proudly pledge hours for PlaceShapers We Care Day on Friday 14th September. We Care Day saw Halton Housing join over 100 community-focused housing associations – around the country pledge time to give something extra back to residents, customers and communities. Over 2000 hours were […]

find out more
Exterior sensor on Churchill Mansions
Halton News

Halton Housing deploys sensor technology to p...

3rd September 2018

Halton Housing is using cutting-edge sensor technology to help maintain their properties and improve customer health. Working in collaboration with Liverpool-based, Sensor City, a competition was held to find companies with the most Novel Environmental Assessment Technology (NEAT). The competition asked companies to come up with a solution that could monitor properties and improve the […]

find out more
Halton News

Halton Housing on the Lookout for Good Causes

24th August 2018

Halton Housing today launched ‘Helping Hands’, an initiative which makes available skills, materials and resources to community projects and groups which benefit the Borough. Halton Housing has been supporting local charities since 2005 through its Nominated Charity of the Year and Community Sponsorship Fund and now these hugely successful initiatives have been brought together under […]

find out more
affordable housing
Uncategorized

Halton Housing Victoria House development sho...

24th August 2018

Halton Housing’s Victoria House development which is located on Holloway, Runcorn and was completed in April this year has been shortlisted for an Inside Housing Development Award 2018. Victoria House has been shortlisted in the Best Affordable Housing Development category at the Inside Housing Development Awards 2018. Victoria House is an affordable housing scheme which […]

find out more

Sign Up For Regular Updates

Would you like to receive news and updates straight to your inbox? Tell us your email address and areas you are interested in, and we will send you relevant updates

alert align-leftanti_socialinfo-Asset 3 arrow_down_thicker_no_fillarrow_down_white arrow_down_whitearrow_downarrow_leftarrow_rightarrow_up_accordion article Untitled-1info-Asset 4 tenancycalendarcameracard clockcollaborationcomputerAsset 4 cross_arrows crosscurves down_arrowdownload-2duohouseAsset 2figured_arrowsUntitled-2flaggradient_briefcase info-Asset 5 helphh Untitled-2Untitled-3house_helpicon_additional_incomeicon_alcoholicon_benefitsicon_bettingicon_car_insuranceicon_child_benefitsicon_childcareAsset 1 icon_clothingicon_council_taxAsset 4 icon_electricityicon_gasicon_groceryicon_gymAsset 5 icon_home_insuranceicon_iAsset 3 icon_petrolAsset 1 icon_renticon_takeawaysicon_total_incomeicon_travel_feesicon_tvWage after Taxicon_waterkey_features keyholderleft_arrowinfo-Asset 5 live_chatUntitled-3 megaphonemessagemouse new_homes pause Page 1Created with Sketch. pen info-Asset 9 percentagepersontickpet_iconinfo-Asset 6 plant_iconplay Asset 2 info-Asset 7 property_overview qualright_arrow_whiteright_arrowsearch Untitled-3slider_next slider_prev smileyFacebook Google Plus Instagram social_linkedin Pinterest Twitter YouTube socialUntitled-3square_triangle Untitled-3info-Asset 8 triangle-left Untitled-2 wifi-glyph-24