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Welfare Benefit Money Advice Team

Welfare Benefit Money Advice Team

Did you know Halton Housing have a dedicated Welfare Benefit Money Advice Team?

Our Welfare Benefit Money Advice Team is available for customers and members of their household to seek advice and assistance with all matters relating to welfare benefits, debt and money advice.

Whether you want a benefit check to see if you are getting all the benefits you are entitled to, need help to manage your budget and to pay your rent, we are here to help and assist you.

If you need help with completing benefit application forms, need to challenge a benefit decision or simply need to know how to deal with debts or managing on a budget the team can help you.

In addition to office appointments at our office, or appointments in Job Centre Plus offices in Runcorn/Widnes, we offer advice by telephone or face to face dependent on individual circumstances.

If you feel you need help or advice,  you can self-refer using our Halton Housing Trust App 24 hours a day, 7 days a week.

You can also email welfare@haltonhousing.org or call 0151 510 5024.

Related Help & Support Articles

Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.

Help & Support Categories

We have 6 Help and Support categories to help make finding the help and advice you’re looking for that little bit easier, the categories include: Your Home, Health and Wellbeing, Help with Halton, Online Accessibility, Payments and Money and Your Career.

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Latest News

Stay up to date with all the latest Halton Housing news here

Read More News
gas boiler check as part of annual gas servicing
Halton News

100% compliance for Gas Checks!

11th August 2020

We would like to thank customers for helping us achieve 100% compliance for gas safety checks (as at 5th August 2020). Gas regulations mean we have to check all homes once a year. Despite coronavirus and lockdown restrictions, we still had a legal requirement to complete essential safety checks such as gas servicing. By working […]

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Halton News

Garden competition 2020 winners announced

10th August 2020

The 2020 Garden Competition has brought with it another beautiful selection of gardens! From colourful pot plants to blossoming back gardens, it is wonderful to see what our customers make of their outside space. For those lucky enough to have a garden, the lovely weather during lockdown has given us the opportunity to spend more […]

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Jacqui has transformed her garden during the coronavirus lockdown period
Halton News

Jacqui develops a lockdown love affair for ga...

5th August 2020

With everybody staying at home during the lockdown, we looked at ways to occupy our time and with the weather being so favourable in March and April, many of us spent a lot of our time in any outside space we have. Jacqui, 50, who lives in Halebank, found a passion for gardening that she […]

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Halton News

New fleet of vans hits the road

30th July 2020

Our Homes Team has started to take delivery of a refreshed new van fleet. The first phase of the new fleet of Ford Transit vans have started to hit the road with delivery expected to be complete by mid-August for the standard vans. Our old fleet of vans reached the end of their life cycle […]

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Halton News

Funding support for cancer support group

21st July 2020

We have made a generous donation of £3,055.06 to Widnes & Runcorn Cancer Support Group through our Helping Hands initiative. The independent group provides emotional and psychological support for local people who have been affected by cancer. They offer a range of services which provide time, space and various interventions to alleviate the impact and […]

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Halton News

Halton Housing launches apprenticeship recrui...

17th July 2020

Applications for our new apprenticeships have now closed. Thank you to everyone who applied. The search is on to find quality apprentices. We are thrilled to announce four fantastic new apprenticeship opportunities at Halton Housing! As one of the borough’s largest employers, providing local employment and improving people’s lives, we place immense value in investing […]

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