We’re Listening… As part of our ongoing commitment to keeping customers at the heart of everything we do, we are now shaping our new service standards and service style to improve your experience when dealing wit...

We worked alongside Cheshire Police last week (Friday 10th January 2020) to force entry into an address in Ditton following reports from a vulnerable customer that their flat was being used for drug and criminal activity...

Last month, our Debt Recovery (DR) and welfare teams helped one of our customers who was struggling with her health and finances, to receive a back payment of over £11,000!  Truly putting our corporate vision of ‘...

We are delighted to have been notified that we have retained our G1 and V1 ratings from the Regulator of Social Housing following an annual stability check.  This rating, the highest available from the regulator, demons...

Recall of Whirlpool Washing Machines – Danger of Fire The safety of our customers and their homes is paramount.  As such, we would like to draw your attention to an important recall of Whirlpool washing machines d...