We have now published our Annual Report for 2018/19. We want to make sure that we are accountable to our customers for how we spend...
Debbie Jameson and Hannah Ireland are the faces behind our Customer Engagement Team. You may have seen them out and about, spreading the engagement message far and wide!
Every one of our customers has the opportunity to get involved, and we are keen to support you to make this happen. There are many ways to get involved and make a real difference to the services we provide now and in the future. These could be on a formal or informal basis, regularly or just now and then, working alone or as part of a larger group.
These include:
• Board Members
• Customer Inspectors
• Customer Forum
• Street Representative
• Tenant & Resident Associations
• Community events
• Customer Scrutiny Panel
If you would like to get involved with any of the above groups, get in touch with the team! You can call the team on 07903594957 or email Debbie.jameson@haltonhousing.org
We take a tough stance on anti-social behaviour and illegal activity in our homes.
We work closely with Cheshire Police and the Local Authority to keep our neighbourhoods’ safe.
We urge anybody who has any concerns relating to anti-social behaviour in our homes to report it to us via our Customer App, Live Chat or on your Halton Housing Customer Account. All reports made to us of anti-social behaviour will be treated in the strictest of confidence.
Here you can see some snaps of our best customer engagement moments and memories over the years.
Here you can read the latest news on what is happening in your community
We have now published our Annual Report for 2018/19. We want to make sure that we are accountable to our customers for how we spend...
Emma Bennett, a Starter Tenancy Officer here at Halton Housing has wonderfully rescued and adopted a neglected dog that was featured on Channel 5 series ...
Our Anti-Social Behaviour and Tenancy Enforcement teams supported Cheshire Police in the early hours of yesterday morning (Wednesday 27th November) to execute a warrant at...
Halton Housing’s Helping Hands initiative makes available funding, skills, materials and resources to community projects and groups which benefit the Borough. Through our Helping Hands initiative we...
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We can support you to manage and improve your local communities by helping you to create local, independent Tenants and Residents Associations
Every one of our customers has the opportunity to get involved, and we are keen to support you to make this happen.
As the largest landlord in borough, we recognise our responsibility. We work with local contractors, charities and social enterprises to ensure that our estates and neighbourhoods are places we’re proud to live in.
Find your next home by using Property Pool Plus. If you don’t already have an active account, you can sign up today by following all the registration steps.
Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.
Find all the information you need to know about our competitive Customer Contents Insurance here.
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We have compiled this list of easy gardening life hacks to get you gardening, give it a read.
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Did you know that you can get free vouchers every week to spend on fruit and veg, milk, infant formula milk and vitamins? Find out more here.
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Read our help and support article on moving homes here.
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Find out how you could save money on childcare in this 2 minute read article.
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