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Get Involved

Every one of our customers has the opportunity to get involved, and we are keen to support you to make this happen. We want to empower our customers to play an informed and active role in decision making at Halton Housing. We’re committed to ensuring that the customer voice is heard and listened to. If you would like get involved or find out more, talk to us! 

Talk To Us

Reasons to Get Involved

There are wealth of benefits to becoming at Halton Housing involved customer, which are all listed below!

  • You can input in to the direction of Halton Housing
  • Gain access to training opportunities, inc Microsoft Package and CIH training
  • You can have a say on our Helping Hands funding initiative
  • Receive incentive vouchers for your time
  • Opportunity for voluntary experience to build your CV
  • Provided with travel expenses and child care costs

What can you Get involved in? 

There are many ways to get involved and make a difference to the services we provide now and in the future. These could be on a formal or informal basis, regularly or just now and then, working alone or as part of a larger group. 

Ways you can get involve include: 

  • Board Members 
  • Customer Inspectors 
  • Customer Forum 
  • Street Representative 
  • Tenant & Resident Associations 
  • Community events 
  • Customer Scrutiny Panel 
  • Editorial Panel 
  • Joining us on an estate walkabout

We’re always on the lookout for more customers to get involved. If you are interested in joining any of the above groups, get in touch with the team! You can call the team on 07932578533 or email Debbie.jameson@haltonhousing.org. 

Get Social!

You can become and involved customer online by following our social media pages!

The Customer Engagement social media pages will keep you up to date on everything happening in your community, and key Halton Housing updates. To keep your finger on the pulse of Halton Housing and Halton news, follow us today!

The Customer Engagement social media pages will keep you up to date on everything happening in Halton, and key Halton Housing updates. To keep your finger on the pulse of Halton Housing and Halton news, follow us today!

Facebook: You can join our Customer Engagement Group, and join in the discussion by requesting to join the group here.

Twitter: Follow @DJameson_hht and @HannahIre_hht

Join Our Facebook Group

Looking to Move?

Find your next home by using Property Pool Plus. If you don’t already have an active account, you can sign up today by following all the registration steps.

Related Help & Support Articles

Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.

Manage Your Tenancy 24 Hours a Day, at the Click of a Button by Downloading Our Customer App.

Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!

Latest News

Stay up to date with all the latest Halton Housing news here

Read More News
halton housing and open door are supporting a newly launched campaign on raising awareness of shared ownership
Halton News

We’re supporting a National Shared Ownershi...

20th January 2020

We’re proud to be supporting a new national campaign by the National Housing Federation promoting shared ownership alongside our commercial subsidiary, Open Door. The campaign is designed to raise public awareness of Shared Ownership through a three-year advertising drive, across print, social media, digital to outdoor advertising and there’s a new website which is a first of its kind […]

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Halton News

Rent Increases Explained

15th January 2020

From April 2020, all housing associations across the country will be able to increase social and affordable rents by CPI*+1% each year, in line with current Government policy. Halton Housing welcomes this new settlement, which we believe strikes the right balance between staying affordable for customers, while also providing financial certainty for us as your […]

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halton housing and cheshire police
Halton News

Address successfully targeted for ‘cuckooin...

14th January 2020

We worked alongside Cheshire Police last week (Friday 10th January 2020) to force entry into an address in Ditton following reports from a vulnerable customer that their flat was being used for drug and criminal activity. One male was arrested for possession with intent to supply drugs and theft of a bike. Recent months have […]

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Halton News

Debt Recovery Team helps one customer receive...

13th January 2020

Last month, our Debt Recovery (DR) and welfare teams helped one of our customers who was struggling with her health and finances, to receive a back payment of over £11,000!  Truly putting our corporate vision of ‘improving people’s lives’ into action. The story: Our customer lives with long term health issues and as a result, […]

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Halton News

Halton Housing retains its G1/V1 financial ...

19th December 2019

We are delighted to have been notified that we have retained our G1 and V1 ratings from the Regulator of Social Housing following an annual stability check.  This rating, the highest available from the regulator, demonstrates confidence in our ability to meet financial obligations, financial strengths and strong governance.  You can view details of the […]

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halton housing and nightstop
Halton News

Nightstop’s New Community Hub Opens

19th December 2019

Nightstop‘s new Community Hub ‘The Way Forward’, in partnership with Halton Housing  opened its doors earlier this week. The opening was attended by the Mayor of Halton Margaret Horabin, Marie Wright, Sandra Baker and Cheryl McCabe, Corporate Social Responsibility Officer from Halton Housing. ‘The Way Forward’ Hub is a community space located at 108a Royal […]

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