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Tenants & Resident Groups

Tenants & Resident Groups

We can support you to manage and improve your local communities by helping you to create local, independent Tenants and Residents Associations

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What is a Tenant and Resident Group?

A Tenants or Residents Group is made up of local people who work together on a voluntary basis to represent the interests of everyone who lives in the area. Being part of a group gives people a voice in their community and can help shape housing policies and influence decisions in their area.

Tenants and Residents Associations hold regular meetings, open to everyone who lives in the area, as well as conducting their business through smaller committee meetings.

Halton Housing’s Customer Engagement Team are experts when it comes to all things community, so whether you’re struggling with legal, financial or logistical queries – we can help with it all. We also provide full training on specialist subjects, and cover travel expenses for Tenant and Resident Group members to make being engaged with your community that little bit more manageable. You don’t have to be a Halton Housing customer to apply for our help, you just need to have the passion for improving lives in your community.

If you’re interested in setting up a new group, please contact the team as we can provide you with the right tools and advice to make your group a success!

Email: Debbie.Jameson@haltonhousing.org

Call: 07932578533

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What We Offer

We ask all Tenants and Residents Associations to sign up to our Partnership Agreement. This is an agreement which outlines the code of conduct, rights, responsibilities, and good practice for the group, as well as the practical and financial support we will provide.

Associations that sign up to the Partnership Agreement can apply for grants from us, such as:

  • A £200 starter grant to meet costs in the first year
  • An annual grant ranging from £500-£750 for day to day running costs (only after 12 months of receipt of starter grant)

A development grant of up to £500 to pay for large additional costs that can’t be covered through fundraising (no more than one grant per year) is also provided.

To see more information on starting a Tenants and Residents, see the Resources section.

Partnership Agreement

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Related Help & Support Articles

Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.

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Latest News

Stay up to date with all the latest Halton Housing news here

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Halton Housing has today published its gender pay gap report for 2019, for the second year, in line with the government’s Gender Pay Gap regulations introduced in April 2017.  In 2019, Halton Housing maintained its positive gender pay gap report with female employees receiving on an average (mean) salary 1% more than male counterparts and the overall median salary showing 12% in favour of female employees in comparison […]

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Halton Housing supporting Get Online Week 201...

11th October 2019

As an organisation leading the way with our Digital First programme, we’re proud to be supporting Get Online Week – an initiative led by Good Things Foundation, aimed at increasing people’s confidence using computers and the internet.  The annual campaign, which this year runs from 14 to 20 October, inspires organisations like Halton Housing to make sure that everyone can […]

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Customeyes: Becoming a customer experience-led organisation​   National Customer Service Week is the perfect opportunity to shout about Customeyes, our sector-leading customer experience programme. Customeyes helps us to know our customers better, and turning their feedback into action, by delivering easy, intuitive and personalised services. It also makes good business sense, as it means we are delivering services that our customers value, […]

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