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Tenants & Resident Groups

We can support you to manage and improve your local communities by helping you to create local, independent Tenants and Residents Associations

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What is a Tenant and Resident Group?

A Tenants or Residents Group is made up of local people who work together on a voluntary basis to represent the interests of everyone who lives in the area. Being part of a group gives people a voice in their community and can help shape housing policies and influence decisions in their area.

Tenants and Residents Associations hold regular meetings, open to everyone who lives in the area, as well as conducting their business through smaller committee meetings.

Halton Housing’s Customer Engagement Team are experts when it comes to all things community, so whether you’re struggling with legal, financial or logistical queries – we can help with it all. We also provide full training on specialist subjects, and cover travel expenses for Tenant and Resident Group members to make being engaged with your community that little bit more manageable. You don’t have to be a Halton Housing customer to apply for our help, you just need to have the passion for improving lives in your community.

If you’re interested in setting up a new group, please contact the team as we can provide you with the right tools and advice to make your group a success!

Email: Debbie.Jameson@haltonhousing.org

Call: 07932578533

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What We Offer

We ask all Tenants and Residents Associations to sign up to our Partnership Agreement. This is an agreement which outlines the code of conduct, rights, responsibilities, and good practice for the group, as well as the practical and financial support we will provide.

Associations that sign up to the Partnership Agreement can apply for grants from us, such as:

  • A £200 starter grant to meet costs in the first year
  • An annual grant ranging from £500-£750 for day to day running costs (only after 12 months of receipt of starter grant)

A development grant of up to £500 to pay for large additional costs that can’t be covered through fundraising (no more than one grant per year) is also provided.

To see more information on starting a Tenants and Residents, see the Resources section.

Partnership Agreement

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Find your next home by using Property Pool Plus. If you don’t already have an active account, you can sign up today by following all the registration steps.

Related Help & Support Articles

Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.

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Latest News

Stay up to date with all the latest Halton Housing news here

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Halton News

New Repairs Forum launched and is looking for...

11th January 2021

Repairs is one area of our work that gets lots of customers talking!  So, why not share your opinions and suggestions at our newly formed Repairs Forum?  Working alongside members of our Homes Team, the forum has been set up to allow customers to directly share their thoughts, opinions and ideas on our repairs and […]

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2020 Gender Pay Gap Review

21st December 2020

We have published our gender pay gap review for 2020, for the third year, in line with the Government’s Gender Pay Gap regulations introduced in April 2017. Highlights in 2020 include increasing our positive mean pay gap in favour of females from 1% in 2019 to 5.7%. In addition, Debbie Trust-Dickinson was appointed to our […]

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Our 2020 Highlights

18th December 2020

Here’s our Halton Housing 2020 highlights of the year – showcasing some brilliant examples of partnership working, development progress, job opportunities, first-class service delivery, support for customers and really putting our corporate vision of improving people’s lives, into action. Well done and huge thanks to all colleagues who have contributed to our success this year! […]

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Christmas and New Year Hours and Services

17th December 2020

We will close our normal telephone line and Live Chat for Christmas and New Year at 5:00pm on Wednesday 23rd December and will re-open on Monday 4th January 2021 at 9:00am (10:00am for Live Chat). If you have any type of general enquiry, want to check your rent balance, log a non-urgent repair or make […]

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Bursary helps Rachael buy new laptop for coll...

16th December 2020

A customer has been successful in obtaining a £500 bursary from the Northern Housing Consortium to help towards the cost of a new laptop. Rachael Jones, 35, from Widnes is studying to become an electrician at college. When the Covid-19 pandemic hit back in March, schools, colleagues and universities closed their doors and switched to […]

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15th Anniversary – Customer Garden Make...

11th December 2020

Is your garden in need of a facelift, or some TLC?  To mark the end of our 15th Anniversary celebrations, we’re delighted to announce our customer ‘win a garden makeover’ competition.   One lucky Halton Housing customer will win a mini garden makeover in 2021!  All you have to do to enter is to complete the form below letting us know why you […]

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