We can support you to manage and improve your local communities by helping you to create local, independent Tenants and Residents Associations
A Tenants or Residents Group is made up of local people who work together on a voluntary basis to represent the interests of everyone who lives in the area. Being part of a group gives people a voice in their community and can help shape housing policies and influence decisions in their area.
Tenants and Residents Associations hold regular meetings, open to everyone who lives in the area, as well as conducting their business through smaller committee meetings.
Halton Housing’s Customer Engagement Team are experts when it comes to all things community, so whether you’re struggling with legal, financial or logistical queries – we can help with it all. We also provide full training on specialist subjects, and cover travel expenses for Tenant and Resident Group members to make being engaged with your community that little bit more manageable. You don’t have to be a Halton Housing customer to apply for our help, you just need to have the passion for improving lives in your community.
If you’re interested in setting up a new group, please contact the team as we can provide you with the right tools and advice to make your group a success!
Email: Debbie.Jameson@haltonhousing.org
Call: 07932578533
We ask all Tenants and Residents Associations to sign up to our Partnership Agreement. This is an agreement which outlines the code of conduct, rights, responsibilities, and good practice for the group, as well as the practical and financial support we will provide.
Associations that sign up to the Partnership Agreement can apply for grants from us, such as:
A development grant of up to £500 to pay for large additional costs that can’t be covered through fundraising (no more than one grant per year) is also provided.
To see more information on starting a Tenants and Residents, see the Resources section.
Partnership Agreement
Find your next home by using Property Pool Plus. If you don’t already have an active account, you can sign up today by following all the registration steps.
Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.
Here you can view our policy on Mobility Scooters in Common Parts of Flatted Blocks.
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Here you can read our policy on identifying, confirming, undertaking and charging for repairs and other items which are the responsibility of customers.
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We have compiled some information to help you navigate the current supermarkets offerings including details of which supermarkets that are still taking orders for delivery and Government support.
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Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!
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