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Tenants & Resident Groups

We can support you to manage and improve your local communities by helping you to create local, independent Tenants and Residents Associations

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What is a Tenant and Resident Group?

A Tenants or Residents Group is made up of local people who work together on a voluntary basis to represent the interests of everyone who lives in the area. Being part of a group gives people a voice in their community and can help shape housing policies and influence decisions in their area.

Tenants and Residents Associations hold regular meetings, open to everyone who lives in the area, as well as conducting their business through smaller committee meetings.

Halton Housing’s Customer Engagement Team are experts when it comes to all things community, so whether you’re struggling with legal, financial or logistical queries – we can help with it all. We also provide full training on specialist subjects, and cover travel expenses for Tenant and Resident Group members to make being engaged with your community that little bit more manageable. You don’t have to be a Halton Housing customer to apply for our help, you just need to have the passion for improving lives in your community.

If you’re interested in setting up a new group, please contact the team as we can provide you with the right tools and advice to make your group a success!

Email: Debbie.Jameson@haltonhousing.org

Call: 07932578533

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What We Offer

We ask all Tenants and Residents Associations to sign up to our Partnership Agreement. This is an agreement which outlines the code of conduct, rights, responsibilities, and good practice for the group, as well as the practical and financial support we will provide.

Associations that sign up to the Partnership Agreement can apply for grants from us, such as:

  • A £200 starter grant to meet costs in the first year
  • An annual grant ranging from £500-£750 for day to day running costs (only after 12 months of receipt of starter grant)

A development grant of up to £500 to pay for large additional costs that can’t be covered through fundraising (no more than one grant per year) is also provided.

To see more information on starting a Tenants and Residents, see the Resources section.

Partnership Agreement

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Find your next home by using Property Pool Plus. If you don’t already have an active account, you can sign up today by following all the registration steps.

Related Help & Support Articles

Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.

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Latest News

Stay up to date with all the latest Halton Housing news here

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Halton Housing has proudly made a £5,000 donation to food banks in Halton, with the money being split equally between Widnes and Runcorn. The donation is part of Halton Housing’s backing of the national housing sector’s food bank campaign, ‘More than homes’. The #HousingUK #SocialHousing sector is working together to give something back to the […]

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Improving people’s lives during Coronavirus

24th April 2020

Colleagues from across Halton Housing are working hard to maintain essential services and support our customers who need us most during the Coronavirus crisis, bringing our vision of improving people’s lives to life. We are undertaking activities to ensure local people are getting the help, support, and advice they need. Over the past few weeks, […]

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We’re looking for new members to join our i...

22nd April 2020

We’re looking for new members to join our independent customer Scrutiny Panel. Sitting underneath our Board, the panel are responsible for picking service areas of Halton Housing they wish to scrutinise, with the view to making recommendations for improvement – helping ensure we are offering the best services we can to our customers. Alongside meeting […]

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Govern our future: Could you be our new Board...

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We’re looking for a new Board Member to help oversee the delivery of our ambitious plans. To complement our existing high performing team to support delivery of our future plans, in line with our commitment to refresh our Board on a regular basis, an opportunity has arisen for a new Board member to join us. […]

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Social Distancing – Are you doing it?

30th March 2020

We know that many of our customers are already actively following the government’s guidelines around social distancing during the Coronavirus outbreak.  However, as a responsible landlord, we must reinforce the message and urge all our customers to stay at home and away from others, as per the government’s rules on social distancing. We have received a significant number of calls from customers informing us that they are seeing people breaking social distancing rules. We consider that a […]

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