We can support you to manage and improve your local communities by helping you to create local, independent Tenants and Residents Associations
A Tenants or Residents Group is made up of local people who work together on a voluntary basis to represent the interests of everyone who lives in the area. Being part of a group gives people a voice in their community and can help shape housing policies and influence decisions in their area.
Tenants and Residents Associations hold regular meetings, open to everyone who lives in the area, as well as conducting their business through smaller committee meetings.
Halton Housing’s Customer Engagement Team are experts when it comes to all things community, so whether you’re struggling with legal, financial or logistical queries – we can help with it all. We also provide full training on specialist subjects, and cover travel expenses for Tenant and Resident Group members to make being engaged with your community that little bit more manageable. You don’t have to be a Halton Housing customer to apply for our help, you just need to have the passion for improving lives in your community.
If you’re interested in setting up a new group, please contact the team as we can provide you with the right tools and advice to make your group a success!
Email: Debbie.Jameson@haltonhousing.org
Call: 07932578533
We ask all Tenants and Residents Associations to sign up to our Partnership Agreement. This is an agreement which outlines the code of conduct, rights, responsibilities, and good practice for the group, as well as the practical and financial support we will provide.
Associations that sign up to the Partnership Agreement can apply for grants from us, such as:
A development grant of up to £500 to pay for large additional costs that can’t be covered through fundraising (no more than one grant per year) is also provided.
To see more information on starting a Tenants and Residents, see the Resources section.
Partnership Agreement
Find your next home by using Property Pool Plus. If you don’t already have an active account, you can sign up today by following all the registration steps.
Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.
Our Welfare Benefit Money Advice Team team is available for customers and members of their household to seek advice and assistance with all matters relating to welfare benefits, debt and money advice.
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Condensation, mould and damp is a major problem to many houses and flats. It can affect your health and can cause damage to furniture and wall plaster.
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Legionnaires’ disease is a form of pneumonia you can catch by inhaling droplets of water from things like air conditioning or hot tubs.
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We have put together some helpful advice and guidance to help protect yourself and your home from the weather during the winter months.
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Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!
Halton Housing has today published its gender pay gap report for 2019, for the second year, in line with the government’s Gender Pay Gap regulations introduced in April 2017. In 2019, Halton Housing maintained its positive gender pay gap report with female employees receiving on an average (mean) salary 1% more than male counterparts and the overall median salary showing 12% in favour of female employees in comparison […]
A newly renovated play park has been unveiled in Halton Lodge, Runcorn. The upgrade is thanks to significant investment from Halton Housing, funding from the Environmental Fund and from Halton Borough Council’s Area Forum fund with support from the Area Forum 5 Councillors; Kath Loftus, Alan Lowe, Dave Thompson, Chris Loftus and Geoffrey Logan. Earlier this year, […]
Halton Housing is pleased to be supporting Cheshire Police’s Operation Treacle. The operation has been launched in a bid to tackle anti-social behaviour during Halloween and the Bonfire Night period. Staff from Halton Housing’s Anti-social Behaviour and Tenancy Enforcement teams will be taking part in the multi-agency operation with officers from Cheshire Police, staff […]
A Widnes based community group for women has received funding from Halton Housing to support its annual event. Fortuna Female Society aims to support and empower the women of Halton while championing their rights. The society runs regular activities and events, enabling women to increase their confidence and giving them the opportunity to get involved […]
As an organisation leading the way with our Digital First programme, we’re proud to be supporting Get Online Week – an initiative led by Good Things Foundation, aimed at increasing people’s confidence using computers and the internet. The annual campaign, which this year runs from 14 to 20 October, inspires organisations like Halton Housing to make sure that everyone can […]
Customeyes: Becoming a customer experience-led organisation National Customer Service Week is the perfect opportunity to shout about Customeyes, our sector-leading customer experience programme. Customeyes helps us to know our customers better, and turning their feedback into action, by delivering easy, intuitive and personalised services. It also makes good business sense, as it means we are delivering services that our customers value, […]
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