As a Halton Housing customer you have a number of payment options available to you to pay your rent. By using our digital methods, you can pay your rent 24 hours a day, from anywhere at any time.
You can pay your rent 24 hours a day, 365 days a year form anywhere by using our Customer App.
To pay your rent, you will need your 19-digit rent card number which you can find at the front of your rent payment card, or on any of your rent statements.
We have several different payments methods available to our customers, allowing customers to pay their rent in a way that best suits them.
You can pay by Standing Order weekly, fortnightly or monthly direct from your bank account by arrangement with your bank.
Every customer has a PayPoint card. It is free, and you can pay as much and as often as you like by cash, debit card or cheque. To find your nearest outlet go to www.paypoint.co.uk.
Your Housing Benefit can be paid directly to us whether you receive full or part benefit. If you receive part benefit then you can arrange to pay the difference by one of the other methods that best suits you.
You can pay your rent using the payment machines in Halton Direct Link offices. To make a payment you will need your rent payment card.
You can pay any time by phoning our 24-hour payment line on 0303-333-0101. If you wish to use the automated payment line they will require your 9-digit tenancy reference number; you can find this reference number on your rent statement.
You can post a cheque or postal order, made payable to Halton Housing Trust at: Halton Housing, PO Box 631, S050 0LG
Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.
Our budget calculator will help you to see if your incomings are greater than your outgoings, and if not where you can go to get some help. Try it for free now!
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