All Halton Housing customers can apply to have changes made to their home to help them live more comfortably and safely if their circumstances change over time.
Examples of minor adaptations include:
We aim to complete minor adaptations within 25 days, dependant on the type of adaptation required. If you want to discuss minor adaptations to your home, please contact our Customer Services Team. You can contact the team by emailing customer.services@haltonhousing.org or calling 0303-333-0101
If you require a major adaptation, these are generally more complicated as they can take longer to install and they are often expensive to carry out.
Examples of major adaptations include:
If you are having problems carrying out your normal daily activities, or if you require major adaptations to your home, there are other options available to you. Our Housing Options Gateway Advisor will be happy to discuss this with you. For further advice please contact the team on 07903594937 or email HOGAteam@haltonhousing.org
If you’re struggling to get around your home, and require some equipment to help make this easier for you contact Halton Borough Council’s Initial Assessment Team. The team will assess your circumstances and may be able to provide you with equipment to help you get around your home easily, and make using any major adaptations easier for you. You can contact the team by calling 0303 333 4300.
If your medical condition or disability changes once you have already had adaptations made to your home, you can contact us and apply for a reassessment to make sure your home is still meeting your needs.
If your home is unsuitable for the recommended adaptations we will discuss alternatives with you. Some adaptations are simply not possible to carry out due to the nature, design or layout of your home. If this is the case, then we would seek to provide you with a suitable, alternative home.
If you think you are eligible to have adaptations made to your home, fill in our Self Referral Form. Once completed, either email the form to a member of our team at HOGAteam@haltonhousing.org or post it to Halton Housing Trust PO Box 631.
Please see here to find more information on the support services, and types of adapted homes we offer.
We own and manage a variety of different homes to fit a range of different housing needs. If you would like to apply to live in one of our adapted properties, sign up to Property Pool Plus and follow the registration steps.
Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.
Aids and Adaptations are changes we can make to our customer’s homes who have recently had a change in circumstances effecting their mobility.
1 min
Find out more about what kind of home adaptations we can offer customers, and how long these adaptations can take here.
1 min
Carers Allowance is money given to those who spend at least 35 hours per week providing regular care for someone with a disability.
1 min
Want to make you're life easier? Of course you do, so download our Customer App! Find all the information you need here.
1 min
Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!
We will close our normal telephone line, Live Chat and customer reception at Waterfront Point for Christmas and New year at 12pm on Tuesday 24th December and will re-open on Thursday 2nd January at 9.00am. If you have any type of general enquiry, want to check your rent balance, log a non-urgent repair or make a payment, you can use our App or Customer Portal. […]
A Police raid took place at a property in Widnes last week, in which drugs and drug paraphernalia were seized from the property and an individual was arrested by Cheshire Police. Due to the raid that took place and the subsequent arrest at the property, Halton Housing served a Section 21 notice to the tenant […]
Today sees the launch of the 10th Merseyside Collective Switch. The Merseyside Collective Switch uses the collective buying power of its members to negotiate exclusive cheaper tariffs from energy suppliers. With most people still on their energy supplier’s standard (and often most expensive) tariff, we urge Merseysiders’ to get involved and find yourself a better deal […]
Our sincere condolences go out to all those affected by the shocking fire in London. The tragic events at Grenfell Tower have highlighted the importance of our longstanding existing fire safety and inspection processes. It also reflects the importance of the substantial investment we have made in our homes to ensure they are safe and […]
As we mentioned a few weeks ago, to help make your busy life, that little bit more straight forward, we’ve been busy adding some useful new features, current information and making improvements to the Customer App. We’ve created a short animation to help you navigate the App and highlight some of the key features, you […]
Halton Housing have received reports of illegal door to door callers touting for business in the Widnes area. The callers are claiming to be able to provide people with compensation for outstanding repairs in their households. This activity is highly illegal, and a form of malpractice by any legal advice provider. Halton Housing will never […]
Copyright Halton Housing 2020 | A charitable housing association registered under the Co-operative and Community Benefit Societies Act 2014 | Website design and development by Clicky
Community Benefit Society Registration number: 7744
Privacy Notice | Sitemap
