All Halton Housing customers can apply to have changes made to their home to help them live more comfortably and safely if their circumstances change over time.
Examples of minor adaptations include:
We aim to complete minor adaptations within 25 days, dependant on the type of adaptation required. If you want to discuss minor adaptations to your home, please contact our Customer Services Team. You can contact the team by emailing customer.services@haltonhousing.org or calling 0303-333-0101
If you require a major adaptation, these are generally more complicated as they can take longer to install and they are often expensive to carry out.
Examples of major adaptations include:
If you are having problems carrying out your normal daily activities, or if you require major adaptations to your home, there are other options available to you. Our Housing Options Gateway Advisor will be happy to discuss this with you. For further advice please contact the team on 07903594937 or email HOGAteam@haltonhousing.org
If you’re struggling to get around your home, and require some equipment to help make this easier for you contact Halton Borough Council’s Initial Assessment Team. The team will assess your circumstances and may be able to provide you with equipment to help you get around your home easily, and make using any major adaptations easier for you. You can contact the team by calling 0303 333 4300.
If your medical condition or disability changes once you have already had adaptations made to your home, you can contact us and apply for a reassessment to make sure your home is still meeting your needs.
If your home is unsuitable for the recommended adaptations we will discuss alternatives with you. Some adaptations are simply not possible to carry out due to the nature, design or layout of your home. If this is the case, then we would seek to provide you with a suitable, alternative home.
If you think you are eligible to have adaptations made to your home, fill in our Self Referral Form. Once completed, either email the form to a member of our team at HOGAteam@haltonhousing.org or post it to Halton Housing Trust PO Box 631.
Please see here to find more information on the support services, and types of adapted homes we offer.
We own and manage a variety of different homes to fit a range of different housing needs. If you would like to apply to live in one of our adapted properties, sign up to Property Pool Plus and follow the registration steps.
Find helpful articles on finding your next home with Halton Housing, and how to apply for a home here.
Aids and Adaptations are changes we can make to our customer’s homes who have recently had a change in circumstances effecting their mobility.
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Find out more about what kind of home adaptations we can offer customers, and how long these adaptations can take here.
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Want to make you're life easier? Of course you do, so download our Customer App! Find all the information you need here.
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Our Customer App allows you to manage your Halton Housing tenancy 24 hours a day, 365 days a year. You can now pay your rent, raise a query, report a repair, report anti-social behaviour and do so much more via the Customer App, download it today!
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